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store not accepting payments?

Discussion in 'HeadStrong Off-Road' started by fiftyxp, Jun 2, 2020.

  1. Jun 2, 2020 at 7:54 AM
    #1
    fiftyxp

    fiftyxp [OP] Well-Known Member

    Joined:
    Jan 14, 2019
    Member:
    #279284
    Messages:
    2,682
    Vehicle:
    2017 trd offroad 4x4
    trying to make a purchase but wont let me progress to cart?
     
  2. Jun 2, 2020 at 8:06 AM
    #2
    Azdvo

    Azdvo DuneFreq

    Joined:
    Apr 6, 2020
    Member:
    #323949
    Messages:
    64
    Gender:
    Male
    First Name:
    Shawn
    Yuma, AZ
    Vehicle:
    2020 TRD 4x4
    Eibach Pro Lift - Toyo AT3's 285/70/17
    They arent taking orders till everything is caught up from COVID etc.
     
    fiftyxp[OP] likes this.
  3. Jun 2, 2020 at 8:07 AM
    #3
    fiftyxp

    fiftyxp [OP] Well-Known Member

    Joined:
    Jan 14, 2019
    Member:
    #279284
    Messages:
    2,682
    Vehicle:
    2017 trd offroad 4x4

    oh i see is there a statement some where? I must have totally missed it?

    any idea on when they will re open?
     
  4. Jun 2, 2020 at 8:08 AM
    #4
    Azdvo

    Azdvo DuneFreq

    Joined:
    Apr 6, 2020
    Member:
    #323949
    Messages:
    64
    Gender:
    Male
    First Name:
    Shawn
    Yuma, AZ
    Vehicle:
    2020 TRD 4x4
    Eibach Pro Lift - Toyo AT3's 285/70/17
    I had a message pop up on my screen when I checked the site this morning. Hopefully soon but no idea.
     
    fiftyxp[OP] likes this.
  5. Jun 2, 2020 at 8:09 AM
    #5
    fiftyxp

    fiftyxp [OP] Well-Known Member

    Joined:
    Jan 14, 2019
    Member:
    #279284
    Messages:
    2,682
    Vehicle:
    2017 trd offroad 4x4
    oh i see yea its not popping up for me for whatever reason. thanks.
     
    Azdvo[QUOTED] likes this.
  6. Jun 2, 2020 at 8:11 AM
    #6
    Azdvo

    Azdvo DuneFreq

    Joined:
    Apr 6, 2020
    Member:
    #323949
    Messages:
    64
    Gender:
    Male
    First Name:
    Shawn
    Yuma, AZ
    Vehicle:
    2020 TRD 4x4
    Eibach Pro Lift - Toyo AT3's 285/70/17
    .

    Screenshot_20200602-081021_Samsung Internet.jpg
     
    fiftyxp[OP] likes this.
  7. Jun 2, 2020 at 8:38 AM
    #7
    HeadStrong Off-Road

    HeadStrong Off-Road Well-Known Member Vendor

    Joined:
    May 28, 2015
    Member:
    #156242
    Messages:
    4,018
    Vehicle:
    2011 Toyota Tacoma and 2019 4Runner
    We, as a company, do not like to have large lead times. Rather then take your money and then take weeks to fill an order we would rather shut the site down and get lead times under control. This way people haven't paid for items they are not receiving within a reasonable time frame.

    We are literally a Mom and Pop shop and have been working long hours to fill orders, answer phone calls, answer the 100's of emails and pms that come in daily. We understand that it can be frustrating to wait but in the same regard we try to offer each and every client with helpful information when shopping for a suspension and once they proceed with an order we like it to ship within 2-3 business days.

    On top of the large influx of inquiries and orders we have received we also have been affected by the recent rioting and the imposed curfews in our town. To keep us and our family safe we have had to take extra precautions to secure the business and have had to leave the shop early.

    With all of this being said, the site should be back up soon and we should be back to answering all of the questions people ask but in the meantime I would say that 85% of questions can be answered by reading through the product pages and FAQ located on our website:

    https://www.headstrongoffroad.com/faq-page.html

    Thank you so much TW for your patience, understanding and support.
     
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