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Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Discussion in '3rd Gen. Tacomas (2016-2023)' started by tonered, Dec 13, 2019.

?

DAH Delivery Challenge

  1. Ordered?

    27.2%
  2. Received?

    37.9%
  3. Have to bend upper clip to fit?

    15.9%
  4. Missing Upper Cover?

    6.0%
  5. Missing Lower Cover?

    3.4%
  6. Incorrect Hardware?

    13.4%
  7. Scratches / Damage?

    9.9%
  8. Other (oh gawd)?

    20.7%
  9. Magically Perfect!

    25.4%
  10. Stuck in Shipping Label Created Purgatory?

    3.9%
  11. OGs Still Waiting since Before the Ban?

    7.3%
  12. Return Attempted?

    1.7%
  13. Return Actually Happened?

    3.0%
Multiple votes are allowed.
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  1. Dec 18, 2020 at 8:42 PM
    #801
    RyanDCLB

    RyanDCLB Well-Known Member

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    Just an FYI, KTJO responded after I inquired about your mix-up:

    "I did see it. In the process of checking all the bags. Noticed the factory put some of the same side in the same bag. Going to have to switch those out. If you don’t mind making a post for me to just let them know to send me a message and I will be glad to send them a returned label and the side no problem at all. I can get these out actually tomorrow."

    So, if anyone receives an order like the above with two of the same caps, they're double-checking the mix-up for future orders, and to send them a message at exchange@ktjo4x4.com to get a replacement cap, and I assume a return label to return the duplicate cap. :thumbsup: (please include order #)

    Instagram Dec 18th:

    kt.jpg
     
    Last edited: Dec 18, 2020
  2. Dec 18, 2020 at 9:01 PM
    #802
    NoVa TRD Sport

    NoVa TRD Sport Well-Known Member

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    Leer cap
    Yes, I got the address confirmation email on the 14th and the shipment email on the 18th. Surprised at how fast this moved.
     
  3. Dec 18, 2020 at 9:06 PM
    #803
    dilbert

    dilbert AI Member

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    She noticed the supplier error, but shipped anyway? I hope I'm reading that incorrectly.
     
    Tacospike likes this.
  4. Dec 18, 2020 at 9:09 PM
    #804
    RyanDCLB

    RyanDCLB Well-Known Member

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    She didn't know of the error until it was brought to her attention by @vecdran . She's now checking all orders, and set up the exchange for any orders from the first batch that might have the wrong cap. :thumbsup: "She did see it" comment is referring to the email from @vecdran notifying her of the error...
     
    Rainoffire and dilbert[QUOTED] like this.
  5. Dec 18, 2020 at 9:19 PM
    #805
    Tmaloy

    Tmaloy Well-Known Member

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    Is there other ways to contact Katie? I paid by Paypal back in April, sent email, tried calling, and haven't heard anything back. Does anyone have the confirmation email address so I can try and contact her to make sure I will get it?
     
  6. Dec 18, 2020 at 9:28 PM
    #806
    dilbert

    dilbert AI Member

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    Got it, thanks. That's somewhat better.
     
  7. Dec 18, 2020 at 9:34 PM
    #807
    RyanDCLB

    RyanDCLB Well-Known Member

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    KTJO4x4@outlook.com is the one I received the confirmation from (via weebly.com)
     
    Tmaloy[QUOTED] likes this.
  8. Dec 18, 2020 at 9:49 PM
    #808
    Tmaloy

    Tmaloy Well-Known Member

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    Thanks, I will try again.
     
  9. Dec 18, 2020 at 10:07 PM
    #809
    MadKatt

    MadKatt In need of serious help..

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    I hear ya I’m lucky number #13 on the same list have received nothing yet.:confused:
     
  10. Dec 18, 2020 at 10:55 PM
    #810
    Captqc

    Captqc Well-Known Member

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    This mod is going to blow people’s minds, there is going to be 500 out of over a million Gen 3’s running around with a drivers side grab and some poor fool is going to be arguing with a dumb sap salesman saying his friends truck has one, why doesn’t this one!:rofl:
     
    whatstcp, xxTacocaTxx, mtip and 2 others like this.
  11. Dec 18, 2020 at 11:05 PM
    #811
    vecdran

    vecdran Barely-Known Member

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    Financial Black Hole
    Looks good enough to me. It's not an exact match, but come on, how much time do you actually spend staring intently focused on the texture of your A-Pillar?

    I see a lot of comments here about frustrations with communications and order fulfillment. I've worked professionally in supply chain for over 5 years now, and let me tell you, pulling something like this off solo is an absolute nightmare. Give her a spot of compassion and a chance to make things right. You'll get your handle. It's not the end of the world if you have to wait another week. Hell, I'm the guy who kicked off the "wrong bolt cover" thing, and you know what? I slapped some black tape on top of it. As long as I get the right cover in a month or so, I'm happy. This shit is hard, it's the holiday season, and what are you going to do, buy a similar product from someone else?
     
    Last edited: Dec 19, 2020
    CanadaToy, bgoods, gemiv19 and 9 others like this.
  12. Dec 19, 2020 at 2:43 AM
    #812
    roundysquare

    roundysquare Active Member

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    I'm in same bat with you two. I'm #6 on paypal list.
     
  13. Dec 19, 2020 at 2:44 AM
    #813
    roundysquare

    roundysquare Active Member

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  14. Dec 19, 2020 at 2:46 AM
    #814
    tenzaba

    tenzaba Member

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    Same here, Number 2
     
  15. Dec 19, 2020 at 9:39 AM
    #815
    MadKatt

    MadKatt In need of serious help..

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    Well that makes me feel better knowing someone else is getting screwed worse then me.
     
    Malvolio likes this.
  16. Dec 19, 2020 at 9:56 AM
    #816
    WaitingOnMyR1T

    WaitingOnMyR1T No longer waiting…

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    Update, especially for the PayPal list.

    01A9E4A0-1290-4F36-8E4E-26AE4D56C7CD.jpg
     
    doublethebass and RyanDCLB like this.
  17. Dec 19, 2020 at 10:49 AM
    #817
    tenzaba

    tenzaba Member

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    Just got my shipping notification for the PayPal pre-order! She is getting to everyone now.:thumbsup:
     
    doublethebass and Tacospike like this.
  18. Dec 19, 2020 at 10:50 AM
    #818
    tenzaba

    tenzaba Member

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    That's me on the list, #2
     
  19. Dec 19, 2020 at 11:04 AM
    #819
    VicNic3

    VicNic3 Well-Known Member

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    Just got an email with tracking number being shipped.:bananadance::dancingbacon::jellydance::kona:
     
  20. Dec 19, 2020 at 11:04 AM
    #820
    RushT

    RushT Amateur Everythingist

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    Anybody notice that the email request to confirm shipping address came from a www.columbiacountyor.gov domain?

    I responded to the email, but perhaps should have sent to the address in the email requesting shipping address updates. What did you guys respond to?

    Russ
     
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