2nd Row Back seat rest pull cable stuck?

I just discovered that my 3nd row back seat (60%) pull cable is stuck and will not latch in place.
Never really had anyone ride in the back, and only discovered it this morning while vacuuming...
I am guessing either it was screwed up from assembly line or whoever that PDI it yank the cable too hard and screwed it up.

But nonetheless i was hoping to get some insight if anyone came across this issue.
much prefer i to be the person fixing it VS a dealer tech as no one likes to work on interior.

Truck is 2 weeks old, so i rather tackle this if it is something i can manage.


PS: Just did a search apparently this is a known issue i see lol
Darn it i thought toyota had a good reputation with their products being reliable?
I hope the engine and tranny is more reliable than my seat cable