Caliraised customer service..

Ironically, I’ve lived in California my whole life and I don’t know single person who was raised here that calls California “Cali”.

 

So you're saying the hardware on my chinesium ski rack mounts is going to rust out then?

 

I do and Commifornia and a few others

Now you do lol

 

Seems legit

 

TW never fails to deliver.

 

These reactions crack me up. OP's expectations are reasonable. If something is off with a product, he should expect the company to make it right. In this case, he obviously doesn't expect Caliraised to go buy him some new screws, but it's reasonable to expect them to have a store of parts on hand, especially for products that it warranties. Imagine Toyota discontinuing parts for all 2nd generation Tacomas. People would be very upset. All OP is doing is making us aware that once Caliraised discontinues their products, they also discontinue support. This is good to know.

 

@Farpolemiddle,
100% agree.
For them being a sizable seller, they should at least source quality parts and stay behind the product.
I bought a USB port from them. 1st - it did not fit right (based on the research it should), 2nd- kept blowing a fuse.
Did you get your Rav yet?

 

Yeah, a 2021 base model Rav4 Hybrid LE. Cheapest I could find and picked it up Jan 2022. It was a two or three month wait and half a state away. Added some TRD Camry wheels and Faklen Wildpeak Trails and it looks great. Got $22,000 for my wife's 2017 Jeep Renegade which is ridiculous considering it was pretty close to what we paid for it new. I hated that Renegade from the start but my wife liked it. I was happy to see it go and suspect that even though it only had 45,000 miles that transmission was going to shit the bed any day. The difference after the trade in was like $9,000. We wanted a prime but I wasn't willing to pay the dumb prices they were asking so we got the Hybrid with the intention of trying again in a few years when the world is less retarded.