Need Help with dealership and Toyota

lmao... So, where's the "stock location" for that sticker? I have a 2002 Offroad with locker and there never was a sticker... anywhere.

 

@tacomaoverkill have they given you a printout of your alignment specs?

 

my bad... I thought it was there with the 4x4 info

 

On my 02, that is it's location from the factory. Not sure about prior to 02-04 and not sure what happened to Matt's. Maybe they forgot it .

Someone needs to tell Joshua Stinger he needs to verify the VIN and its build using TIS (Toyota's Technical Information System). Joshua needs to stop looking at the Standard Equipment tab and start looking at the options added to that VIN.

I mean FFS, even the one print out you shared is using TIS. I sent you your info via PM. Use that.

 

Their rep told me they'll send it to me by Wednesday or I can go pick it up first thing Monday morning.

 

Joshua was probably eating cookies just before nappy time, in Kindergarten, when this truck was on the assembly line.

 

They should've given you a copy at the time of repair. The alignment should have been done. Wednesday or Monday... pfft. That kind of BS is why service departments lose customers.

 

That and I'm sure he's just another "toe and go" tech

 

I'd make an honest call to the service department, ask for a manager, and calmly explain your position, that you've done enough research to prove that the truck was originally equipped with 265/70, and that you'd like them to take another look at the truck. Unless your insurance has already advised against that.

 

Yes your insurance should be able to help you unless you have a crappy insurance company.

 

what do you mean not in stock location?? my locker sticker came in the same spot.

 

Where is the tire rubbing? Look in the fender well for scuff marks from the tire and you can also turn the tire and youll see where it will come close to contacting.

 

I took it to another location today and these are the numbers they gave me, I didn't get it realigned as I'm taking it to another dealership so I can pull that info for Toyota.

 

Couple of things come to mind looking at this -

1. You need an alignment... a proper alignment - BADLY. Negative caster... scary.
2. Stay away from the first service department (Joshua)
3. Get us some pictures of the front end