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Caution: Search for Customer Support Programs (CSP)

Discussion in 'General Automotive' started by CVCV, Nov 21, 2022.

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Nov 21, 2022 at 3:54 PM

#1

#1
CVCV [OP] 3rd Toyota Truck

Joined:

May 25, 2022

Member:

#397986

Messages:

120

Gender:

Male

Vehicle:

Tacoma 2022 3.5L DCSB TRD OR 4x4

Toyota sends out notices of Customer Support Programs (CSP) for items like bad paint or a defective part, but does not follow up years later before the CSP closes. Search for the CSPs related to your vehicles every year or so. Otherwise, you may miss out on an expensive repair that was covered by the CSP and you end up having to cover it.
On another Toyota product, I was sent a notice in 2015 for a dashboard issue. The CSP closed in Nov-2019 but I had forgotten about the CSP during COVID when the car was mostly sitting and now the fix is on me.
The same is probably true for all manufacturers.

CVCV, Nov 21, 2022

#1

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