Gate King Issues

Anyone else have the same issues with the Gate King tailgate kit?

 

Now your truck is ever so lighter.

 

I made the mistake of ordering these products.

I found this thread right after ordering, like minutes later, and immediately emailed them to cancel my order citing that I had read about fitment issues. I got an email the following morning, confirming they got my cancellation email, asking for my phone number to discuss these fitment issues with them. I quickly replied with a link to this thread, which in my mind explained all of the fitment issues as far as I understood them.

I received them a few days later on a Friday, which was a surprise given that I canceled my order. I tried them on my truck and immediately was not happy with them. They didn’t fit and they were binding such that the only way I could open them, with my Diamondback cover, was to open it and hit the release with the included tool. I sent them an email letting them know that I would like to return them, and that I was surprised that they even showed up after I canceled my order. Their response was that they shipped them because they asked for my phone number to discuss and I didn’t provide my phone number so they shipped them but they would take them back.

I was told I would get an email with a shipping label. I’m fairly sure they sent it to the wrong email address the “first time” and I got it the second time. I sent them back using their shipping label in early December. I’ve sent them several emails and called and left voicemails a couple times trying to find out what is going on with my $228.28. I’m starting to feel like the paperboy from Better Off Dead, just trying to get my refund, which is fucking ridiculous.

 

Dispute the charge on your CC.

 

"Where's my two dollars!"

 

yeah, I would probably just dispute charges at this point, or send Louie the leg breaker on a road trip.

 

I'm guessing its not used as a truck?

 

Oddly, I got an email reply from them today that I will be getting a full refund and I should see it processed within the next 3-5 business days. At a bare minimum, the reply is something I can forward to the credit card company for a dispute if they don’t follow through. I also replied to one of their Instagram stories asking about my refund today. I figured that the more people in the company that knew, the better.


Ready to get that refund from Gate King?