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Thank you Baja Designs!

Discussion in '3rd Gen. Tacomas (2016-2023)' started by Martian__, Feb 2, 2023.

  1. Feb 2, 2023 at 10:20 AM
    #1
    Martian__

    Martian__ [OP] Well-Known Member

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    Southern California
    I just wanted to take this moment and thank Brandon Klein over at Baja Designs!

    I had some issues and I reached out to him for assistance, he had replacement parts sent out that same day!

    The face plates were sun-faded and I lost some hardware along the way. Brandon sent me replacement face plates and hardware free of charge! I finally got a chance to throw on some lenses I had sitting around for a while.
    IMG_0132.HEIC.jpg IMG_0158.HEIC.jpg IMG_0159.HEIC.jpg IMG_0165.HEIC.jpg


    This is the 2nd time they have come through for me, and they stand behind their product. That's why I've invested a pretty penny in them lol. Thanks again! @Baja Designs

    IMG_0038.HEIC.jpg
    IMG_6014.jpg
     
    Jev425, drizzoh, Tacomod and 6 others like this.
  2. Feb 2, 2023 at 10:29 AM
    #2
    dezert.taco

    dezert.taco Well-Known Member

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    Northern Nevada
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    2018 Tacoma
    The entire housing on my S2 pro's got sunfaded in less than a year... wonder if baja designs will send me brand new ones lol
     
  3. Feb 2, 2023 at 10:39 AM
    #3
    Martian__

    Martian__ [OP] Well-Known Member

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    I guess it won't hurt to try lol
     
  4. Feb 2, 2023 at 10:52 AM
    #4
    dezert.taco

    dezert.taco Well-Known Member

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    Nate
    Northern Nevada
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    Liking your setups though, lookin good! It'd probably just happen again, seems like the powder coat or whatever they use isn't very uv resistant. Seeing that yours also got like that too seems to further embellish that.
     
  5. Feb 2, 2023 at 12:34 PM
    #5
    Martian__

    Martian__ [OP] Well-Known Member

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    Thanks, my wallet says the the mods are done for a while lol.
    Aside from the faceplate fading, the lights have been great. I've seen other well known lights on here that have condensation issues and so forth.
     
    dezert.taco[QUOTED] likes this.
  6. Feb 2, 2023 at 1:16 PM
    #6
    MGMoverland

    MGMoverland Well-Known Member

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    Brad
    Golden, CO
    Vehicle:
    22 Tacoma TRD 4x4 Offroad
    Full RCI Armor/Sliders, Bilstein 6110/5160 w/Deaver stage 3 leaf pack, Method 703 titanium wheels, BFgoodrich KM3 265/70/16, BD Sport Amber fogs, OEM LED HL, Meso 1st stage Tail conversion, Anytime front camera, EE accessory dash mount, Alu-Cab Contour canopy, Alu-cab ammo box slide, Alu-cab fridge slide, Alu-cab large cupboard, Alu-cab gen 3 tent, Goose gear deck plate, ARB twin compressor w/DDI under seat mount, Yaesu FTM 400XDR ham radio, Snomaster 72 classic fridge freezer, Battleborn 100AH lithium house battery, Front Runner 17.7 gallon onboard water.
    Their customer service is on point.
     
  7. Feb 2, 2023 at 2:33 PM
    #7
    Baja Designs

    Baja Designs The Scientist of Lighting Vendor

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    Hey dezert.taco,
    We can go ahead and get the faded housings swapped out for you under warranty. Brandon is currently out of the office but I will gladly help you out. Feel free to shoot me a email at brahianh@bajadesigns.com and we can get that warranty going for you.
    Best,
    Brahian
     
    drizzoh, BOZOJUICE, Tacomod and 5 others like this.
  8. Feb 2, 2023 at 3:56 PM
    #8
    YoshiMara

    YoshiMara I reject your reality and substitute my own

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    Glad to see this level of customer service. I have some Squadron fog lights on my wish list.
     
  9. Feb 2, 2023 at 4:46 PM
    #9
    Color_Me_Taco

    Color_Me_Taco Well-Known Member

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    Utah
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    2022 TRD OffRoad, 2019 TRD OffRoad, 2021 Subaru STI, 2021 Kawasaki ZX6R
    ADD, Rigid, ToyTech, DBcustomz, Methods, Nittos, Powertank, Morimoto
    Love BD!
    Did you purposely put the ring on the yellow lense upside down? Lol
     
    soundman98 likes this.
  10. Feb 6, 2023 at 12:14 PM
    #10
    Baja Designs

    Baja Designs The Scientist of Lighting Vendor

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    Thanks for the shout out man. It's always a pleasure getting you guys all squared away when there is a problem that pops up.
    Best,
    Brandon
     
    Martian__[QUOTED][OP] likes this.
  11. Feb 6, 2023 at 12:15 PM
    #11
    Baja Designs

    Baja Designs The Scientist of Lighting Vendor

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    If you need help with an order feel free to reach out to me direct at brandonk@bajadesigns.com.
    Best,
    Brandon
     
    Martian__[OP] likes this.
  12. Feb 6, 2023 at 12:18 PM
    #12
    Baja Designs

    Baja Designs The Scientist of Lighting Vendor

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    We are currently working on a solution for the faded housing issue that is coming up with the powder coat we are using. The bezels are another animal to fight off as they are anodized so the purple color that comes persistent after a while is hard to resolve. This being said if you have anything that is experiencing fading issues we will stand behind it and replace it.
    Best,
    Brandon
     
  13. Feb 6, 2023 at 12:44 PM
    #13
    blackZEBRA

    blackZEBRA Well-Known Member

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    BD sent me new bezels a while ago and I just swapped them out.

    [​IMG]
     
    Baja Designs and Martian__[OP] like this.

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