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Recommendation for a good dealer in BC

Discussion in 'British Columbia (BC)' started by eric801, Apr 11, 2019.

  1. Dec 10, 2023 at 9:17 AM
    #41
    OffRoadWannabe

    OffRoadWannabe Well-Known Member

    Joined:
    Jun 28, 2023
    Member:
    #427841
    Messages:
    96
    I recently had a very relaxing experience with Granville Toyota in Vancouver (Marine Drive and Fraser). I highly recommend them. DM me for a particular sales person.

    Long Story - begins with JP Toyota, Downtown Vancouver
    - I was torn between a 3rd vs 4th Gen taco - I waited until the official announcements in May 2023 and decided to stick with a proven product
    - I found a TRD OR with skid plate and OEM lift kit at JP Toyota Downtown in July 2023 - a small dealer discount ($600 or so?)
    - Their finance department convinced me to do a short term, interest free finance on a small portion of the purchase price (so they can get a back end commission?) and I get a free dash cam
    - Put down my deposit - I thought it was a done deal
    - Returned 2 days later to pick up the truck, after pre and installing the dash cam - they could not release the truck to me due to a recall (spiral cable assembly)
    - I texted them weekly for updates - for 3 months - no updates from Toyota
    - ** NOTE: this was not JP Toyota's fault

    After 3 months ie. 1st week of October, couldn't sleep one night, surfed the web for TRD's in the LMD, found a TRD Pro at Granville Toyota.
    - 2 days later, it was in my driveway
    - Yes, JP Toyota refunded my deposit ASAP - other than the recall fiasco - they were ok to deal with

    Short Story - ends happily with Granville Toyota
    - The salesman was professional, knowledgable, and not pushy - but he knew he had an amazing product
    - Sales process: the ONLY extra they "offered" to sell me was an extended warranty, which I declined - no sketchy finance package, nada - in fact, I was in such shock, I asked "is that the only thing you're going to try to sell me?"
    - I completed the financial transaction in 15 minutes or less...
    - This dealership does not charge the dealer prep etc ie. $990, and also gives you a $800 gift card - bigger discounts than JP Toyota
    - I returned a few weeks later to purchase the OEM bed liner, using the gift card (no problems) and my salesman happily met me and installed it for me !?!?
    - Since my recent purchase in October 2023, 2 friends have ordered trucks there.
    - I would definitely buy another Toyota there
    - Caveat: I have not done any servicing there yet...
     
    Speedfreak likes this.
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