No sound coming out of speakers. Restarting truck used to fix it.

My 2018 Tacoma audio and speakers have no sound. This is not the first instint but I would turn my truck off and on and it would usually fix it this time no. It’s been about 2 days and I’ve tried my fuse box and killing the battery resetting the memory on the screen nothing, I’ve seen countless videos and read all kinds of things but if anyone has any idea help would be much appreciated

 

Welcome to the forum, have you by chance removed the radio and checked the connections on the back?

 

If all of the connections are good, have tried updating the head unit software? Here is a Toyota link.

https://www.toyota.com/firmware-updates

 

What is the audio source you are using? Radio? MP3 player/phone with music on it, if so are you using a USB cable or connecting with Bluetooth? or are you using a thumb drive with music loaded on it? or does your issue affect all of those things?
Just trying to narrow down whether or not it's the audio source or the hardware in your truck.

 

I’m just using my phone to blu tooth but also the fm and am radio is not working 0 sound at all I have not made any changes to the vehicle and it has jbl sound system I’ve tried updates and through the general settings but there is not anything to update I’m not very handy and haven’t looked behind the screen to check for wires I have no clue what I’m looking for.

 

Assume you’ve already tried the hold down the volume button until the head unit resets…

 

Yes I have

 

Since you have the JBL system, it sounds like its going to be a issue on the amp side. Checking the amps fuse and power at the amp should be your next step.

 

I have not tried this yet where is the amp located and when I find it what should I do thank you

 

I can tell you it’s behind the passenger side rear seat, but that’s about it

 

Amp is as musicisevil said, behind the rear seat, its behind the panel with the subwoofer grill.

There is a fuse that I think is labeled "radio 2". that should be the amp fuse. Try that first before taking the rear trim off.