Consolidated Super White 040 Paint Issue/Failure Thread - With Toyota Corp. Update

Got it back after taking it back for the second time. They re-did 4 doors and A pillars. Took 3 weeks. Everything looks fine this time, other than over spray on wheels and a little over spray on 2 floor mats.

 

UGGGH! Im getting so fed up with this issue. Took it in for approval back in April 25, dealer is just dragging their feet on the issue (mine is peeling on 4 doors, both inner fenders and A post}. As of May 20th I filed a complaint with the engagement center, who appeared to actually sound genuine. Finally asked them if I could go to another dealer, they even set me up with one, took it in they said should get approval within 4-6 hours (original dealer said it takes 3-4 weeks, then 4-6 more weeks to get an available loaner). Dealer calls and says they wont approve it because first dealer has open claim. Going to take the district manager to fix the issue who only comes in once a month. Im just about done with Toyota, dont think I will stay with the brand anymore, too many ongoing performance issues that suck like trans shifting, now the timing cover leak they want $6k to fix, now paint. Bottom line I dont think they want to address this issue IMO

 

I have a 2022 TRD Offroad. I took my truck into the dealer to see if this is part of the paint issue. The dealer stated that my VIN isnt part of the paint issue. Any advice on my next steps to get this resolved. The paint is peeling at the upper portion of the side windows (rear).

Thank you

 

They sent another letter around end of June for the pillars, I'll probably wait for another one supposedly they will for the roof.

 

Late to the post, but my brothers 2021, did a little inspection yesterday, peeling on the front quarter panels. Bubbling between the bed and cab.

 

BEFORE:
I drive a 2017 White Tacoma with all the ordinary peeling issues like you guys. My truck has been at the Toyota dealership collision repair center for 20 days and is scheduled for completion today. We will see how it turns out. I have peeling on 8 panels (some panels not covered in the original and most recent "Remedy Notification" as of today). Our dealership has quoted me for painting the additional panels to have a complete job: roof, 2 back fenders, and tailgate. Bumpers are not being done and not expected to ever get covered by the Notification per dealership. I've decided to get these additional panels done for an additional charge (about $500 per panel) and then charge these back to Toyota as the Notification continues to expand. Our dealer expects the Roof will be next on the official Notifications. This may be a bad strategy... but I didn't want to risk having multiple rounds of paint and partially removed panels and paint work. Hopefully I'll get most of my out-of-pocket covered over the next year.

Before I dropped it off at the dealer, I coded and marked all of the peeling areas and photographed everything. Here's a few examples of the way I documented the project. Let me know any other advice or warnings you guys might have from your experience. Good luck with your trucks! Cheers!

 

AFTER:
Got the Tacoma back today from the dealership collision department. The paint is gorgeous. Everything was painted except the front and rear bumpers (with about $2,300 out of pocket for the additional panels that were peeling). Dealership said there are 4 additional Tacomas in the shop right now going through the same process. My truck took 23 days from drop off to completion. Dealer provided a rental through Enterprise. A few things I noticed for those of you getting yours done next:

1) Check your window tint. Mine is damaged on all 4 doors at the top where they removed trim. (this is also mentioned in some previous thread entries, so it's a pattern) I'm asking the dealer to replace this.
2) Look over all of your interior door trim to be sure it's attached securely. I found a section on the rear pillar that was not fully attached.
3) I had the crummy (and broken) fuel door fixed/replaced and painted while I was at it (paint was peeling from the door). There was a parts fee of about $80. It may be a good opportunity to get that done when you take yours in.

Otherwise, so far so good! I'll keep this post updated as I ask Toyota Corporate to reimburse for those additional panels if they get included in the next round of Notifications. Cheers!