"Certified" Preowned = Limp Dealer Scam!

You fucked up buying a used car and the only valid opinions are the ones that hold your hand and and attempt to justify your impatience and piss poor execution.

Bla bla bla integrity bla bla bla commitment bla bla bla "they said they would..." welcome to the real world. Send Toyota your High School hissy fit so they can stick it to the fridge in the break room and fucking get over it already. From your apparent worldy experience one would think you might have learned a thing or two, or at the very least gotten some thicker skin.

If Toyota violated a binding legal agreement you would be calling a lawyer right now you wouldn't be crying about it on the internet. They sold you a fully functional vehicle, that would have run more reliably than a fair majority of used vehicles, which is a hell of a lot better than car be said of most used car purchases. It wasn't the same as brand spankin new truck rolling off the lot, but you didn't want to pay for that any ways.

 

ok now tell us what you really feel

 

lol. I've had my fair share of used car dealings and I'm just surprised that the OP got taken by a good line and smooth talking in the first place and then can't accept that he was sweet talked easier than a sorority rush at a Frat party.

duckcmdr played the game exactly right. Called them out and didn't have to pay for it. Nothing better than throwing a line back in a used car dealer's face. That's when you either get a few thousand bucks off or have a satisfying walk-out.

 

Bought my 05 DC with the certified sticker... the transmission went out 48 hours later. had it towed back to the dealership and before I could get in the door to start my rant, they told me it would be fixed for free and handed me keys to a courtesy car. The inspection is BS but they apologized and fixed the problem.

 

Well I had a wonderful response written up but, some how I managed to delete it... So here is the much abated version..


You have every right to be pissed about the rear main seal, plugs with the wrong throw, and cheesy oil filter. I wont deny any of this but, I found it a little odd in how you used quite a few baseless justifications to substantiate your claim of bad service.

Ill start with the TSB springs. You might as well have prayed to the Tacoma gods for this one. There is no way a dealer is going to install TSB springs without a customer complaint that falls within the TSB guidelines. The dealer must then follow the proper protocol to receive the go ahead from Toyota Corp.

It also doesn't surprise me one bit that they didn't give you an air filter. If it was my business, sure I would have thrown it in as a good gesture. When the truck is not produced with a cabin filter, what makes it their responsibility to give you one?

Last but not least, the engine longevity. What does a plastic valve cover, and intake manifold have anything to do with engine longevity? We could go ahead and run aluminum or steel.. that would be good for a swift LOSS of 5-10HP and, all the corrosion that comes with it. HDPE is by far the must suitable material that could have been used in both instances. It will last longer(a lifetime), is stronger, does not have the negative corrosion properties that steel and aluminum have, + doesn't not transfer hardly any heat.

Anyways, enjoy your Tacoma. I have a feeling it will last you for quite some time if you treat it right. Oh and don't be so gullible for the 160 point inspection. I made that mistake once, and it will be the last.

 

I can't believe I am even going to post in this thread. To the OP, if you are that dissatisfied contact Toyota Corporate and file a complaint and try and get a case number. Contact the BBB and file a complaint with them. Bitching to all of us isn't going to solve anything for the dissatisfaction you are having with your dealership.

P.S. I read the OP post before looking at the OP's details. I thought he was a high school kid that just got a truck. Then I saw he was 48. Get over it!!




DONE!!

 

The main point of the thread was to warn others to be more thorough. No fuckin hissy nothin here. Doesn't change the suck way that shit is done. Ain't cryin about shit & have been over it the whole time so suck it up and be over it too.

 

WErd!

I would be just as pissed!

 

Water under the bridge as they say. To the OP, my apologies. You are more than welcome to use TW as therapy. We all do Hi, my name is Snyperx and I am currently a Tacoma addict.

 

I ain't takin back shite. But at least he got it out of his system. That stuff can cause ulcers

 

Exactly why I don't carry it around. Better to spew it & move on. People who don't are the ones on TV going "pop goes the clockspring" & shootin up innocent people & shit. I only really got pissed because I traded away my old trusty beloved family heirloom 82 that was indestructible like in the commercials & I really do dig this one & want it to be able to become my next quarter century ride....provided the Mayan calendar ending in 2012 & that damn 500km asteroid don't fuck us all around.

 

i just got a "behing the wheel" news letter from toyota, and guess what, certified pre- owed was on the the topics.

"A reader inquires: "Usually, a certified pre-owned vehicle is slightly higher in price than a non-certified pre-owned used car. Why does a certified used car cost more than a similar but non-certified used car on the same lot?"
The answer, from the staff of Toyota Certified Used Vehicles at the company's California headquarters:
We cannot speak for the industry -- and certified used-vehicle programs vary widely among brands -- but with respect to Toyota Certified Used Vehicles, we're happy to explain several reasons for the price difference.
First, although the vehicles appear to be similar, consider the reason for the certification itself. When the two vehicles arrived in the dealer's hands, one was found to be a candidate for certification but the other, for some reason, was not. Perhaps it had too many miles on the odometer or showed evidence of damage, rough usage or poor maintenance. In that case, the dealer's staff found that it would not be possible or economical to bring the vehicle to certifiable condition.
In short, one started out as a better product. That alone will account for at least a part of the premium.
Second, every vehicle that's considered for sale as a Toyota Certified Used Vehicle must carry a CARFAX® Vehicle History ReportTM. This includes information from more than 20,000 sources that a new owner will want to have, including the number of owners a vehicle has had, where it's been registered and the car's maintenance history. This report confirms that the vehicle has not had any accidents requiring major repairs, airbag deployment, title "branding" from flood damage or salvage, or other conditions that would impede its certification.
Third is an extensive series of inspections and repairs that ensure the vehicle can be certified. These inspections are very tough, as are the spot inspections made by Toyota personnel on the used-vehicle lot. They cover 160 items -- 174 for hybrids -- ranging from the condition of the transmission, brakes and tires to small details such as making sure the speakers don't rattle. Repair work can include gravel nicks, minor scratches and door dings and the replacement of a cracked windshield. These inspections and repairs require many hours of skilled technicians' time, as well as costly materials, to bring the vehicle to certifiable condition.
Fourth are the Toyota Certified Used Vehicle warranties, which are extremely important. One is a three-month/3000-mile comprehensive warranty1 that begins on the date of purchase. It provides Toyota's highest level of coverage. The other is a seven-year/100,000-mile limited powertrain warranty1 that begins on the day of first use when sold as new. It covers the engine, transmission and other internally lubricated parts and has travel protection that includes lodging reimbursement as well as substitute transportation. It's also transferable at no cost.
Along with the warranties is free roadside assistance for seven years or 100,000 miles, both from the date of the vehicle's first use when sold as new. It covers flat tires and most other services and includes reimbursement for towing to the nearest Toyota dealership.
Fifth, Toyota dealers offer qualified customers financing for their Toyota Certified Used Vehicles at standard new-car rates, which are typically much better than used-car interest rates. That can make a big difference in the cost of financing a car or truck -- all part of the total cost of ownership.
Finally, there's the matter of peace of mind. It's the reason most often cited by owners for their choice of a Toyota Certified Used Vehicle. Not easily calculated in dollars, perhaps, but very important for car buyers who don't want to worry about the condition of their vehicles."


haha

 

I bought a certified also. Sweet, I get a limited 7 year/100,00 mile powertrain warranty. Here I was thinking my powertrain warranty was up in about 5k miles at 60k.

 

Exactly the smoke up ass nonsense propaganda that...............nevermind.

 

OK, nevermind the nevermind...just got off the phone politely chatting with the service manager at the dealer where I purchased the truck & even tho everyone here & the owners manual says that

$48 denso sk20hr11 ---- IRIDIUM PLATINUM power pack spark plugs -- # 3421 ----- 6 PCS NEW

denso sk20hr11 iridiums are the factory plugs, the dealer is trying to tell me that as long as there are no driveability issues & no cel that they don't even check that & aren't obligated to & also proceeded to try to bs me with 04 and older aren't iridium plugs. WTF? I said it was 05 & then was greeted with must be production date thing. Then said the previous owner probably just put different plugs in it. DUH! ya think? This is exactly the lame bs that prompted this thread to begin with. They advertise & propagandize & charge you more for something that you cannot even hold them to. Whata fucking joke. Go ahead crackheads, post up some more crap how out of place my attitude about dealers & their responsibilities to consumers is. Have at it! Still over it so don't bother with that.

 

I know that this is an old post - but I am thinking of buying a pre-owned "certified" 05 later this week. My feeling is that if I wanted to just buy a cheep "used car" I would buy it at auction or a "Used" car lot. My feeling is that a Toyota dealer would have a commitment to thier cars and reputation. And that the Certified stamp and 3 month warrenty would mean that they at least went through it to ensure that there weren't any out-standing issues.

I know you say "welcome to the real world" but wouldn't that purtain to non-Toyota dealers. I am in business and I know that the real money I make is on returning clients, goodwill and word of mouth.

If I was a Toyota dealer, I think I would rather not make any money on a "suspect" tac and just send it off to auction rather than the possibility of tarnishing my good reputation.

Are my expectations on Toyota and certification too high? Should I have another Toyota dealer check out the Tac before I buy it? Should I have a non-Toyota dealer look at it instead?

 

N/M, saw it was a zombie thread.

 

Damn if that don't sound like a dealers "YES" man. Anyway, everyone knows the dealer "certified" program is f-n hogwash. Basically they powerwash under the hood, put a buffer to the paint & say hey we went over this one with a fine tooth comb. LOL, what a crock of horse shiiiit. If anyone is considering a used vehicle from a dealer, you had better take it to a mechanic you know & have it thoroghly checked b4 signing anything. 99% of the time they will find simple shit that the dealer "missed" that should have been addressed. Simple fact; new & used car sales are only second to insurance in this country in legal scams. Car salesman & insurance agents are the scum that will f-y up the ass while twisting the knife in your back & smiling like their your best friend the entire time if you let them. Your rant is justified & you should post their name many times to warn others to avoid these assholes.