CD/DVD not recognized

Hi there Guys

I went to use my CD/DVD on the computer yesterday and the computer will not recognize it. I have tried going to the device manager and it is not showing. Is there something that I can do to fix it

Thanks in Advance

John

 

What Operating System is it?

 

I'd try system restore first

 

Windows 7

 

I hope to not have to do that

 

My dad computer started doing the same thing after he got a virus. Given that he is incapable of not clicking on shit I just blow his machine away and reload it. Well, I did poke around in the device manager and replaced the DVD before I figured out it was a virus.

 

Well is it a CD? Or a DVD? Or are you talking about a CD/DVD drive? If so, internal or external? I'd check the cables to make sure they are fully plugged in. If possible, try swapping cables.

Why is this always the first solution recommended? Should be the last resort before completely reinstalling.

 

Not a pro here but I have always cleaned my dvd,s and cd,s before I put them in the drive . Got one of those cheap dvd cleaners with the tiny lazer brush that you run in the drive after 10 dvd,s have been played . I use the cleaning disc about once per month and have never had an issue .

 

Windows 7 OK try this...

If you don’t find CD or DVD drive on your Windows 7 computer then you can take help of “Playing and Burning CDs, DVDs, and Blu-ray Discs troubleshooter” to resolve the issue.
1. Click Start button
2. On search box, type Troubleshooting. Open the result.
3. On left click “View All”.
4. Click “Playing and Burning CDs, DVDs, and Blu-ray Discs”.
If this method doesn’t work, it might be possible that the problem exists inside your computer’s hardware. You can make use of “Hardware and Devices troubleshooter”. It checks all the hardware issues and confirms that your CD/DVD drive is installed correctly or not.
1. Again click on “Start” button.
2. On search box, type Troubleshooting. Open the result.
3. Under “Hardware and Sound” setting, click “Configure a device”. If prompted for confirmation click “Yes”.
4. Now reboot your computer and check for drive by clicking on Start button and then “Computer”. If the drive is listed then your problem is solved.

 

why?

 

Thank you your solution worked