Buyers Beware

BEWARE BEWARE BEWARE DO NOT BUY ANYTHING OR DO BUSINESS WITH autoaccessoriesgarage.com

AWFUL Company Ordered a product that was evidently back ordered but was not told that any time prior to purchase and charge of credit card then was told that I could either cancel my order, wait until the item becomes available or pay an additional $80 for a different product. When called about the issues and that I needed the the Nerf bars because my pregnant wife needs to be able to get into my truck Rep stated that she would send to supervisor. Supervisor then called the next day and said that he could give me a different company's bars that I knew nothing about. I offered to pay half of the 80 in order to get the more expensive bars from the company I had researched, the supervisor told me that would not work so needing the Nerf bars I took the offer waited a week for the delivery when I opened package both where labeled "drivers side" and both had a dent in them. I then call customer service and rep was apologetic and stated that the process of my return would be marked urgent I then waited 2 non holiday business days and 4 calendar days prior to any correspondence about my return. Then was told that pictures were needed to be emailed before the return request could be processed. When I finally talked to some one I informed that this was the second issue and that to keep me happy as a customer I would be excepting the 5 inch Nerf bars for the price of the 4 inch that I had originally ordered. I was then later contacted and told that if I want to pay half of the $80 I could get the 5 in bars. I then informed them that that should have been what happened after the first issue and now I should be offered them for no additional cost. I then told them to cancel the order that if this was the way that the company did business I didn't want to spend anymore money with them. I was then told that my credit card would not be credited until they had confirmation of the returned item.

DO NOT DO BUSINESS WITH THE COMPANY SAVE YOUR TIME AND MONEY AND YOUR SANITY