2017 Tacoma needs new engine block!?

Its not logic, its a legally binding agreement...thats the difference

 

They are standing behind it, the Engine failed, the engine is getting replaced. There is nothing wrong with the Truck, just the component that powers the truck, and that component(the engine) is getting replaced.
What if he got a new truck and it too had a faulty engine, what would be the next step then?

 

Then I would get my money back and buy a peugeot....

 

The whole engine should be replaced as a crate motor, but that isn't always the case. I had a friend with a 2nd Gen Scion TC who ingested a little water with a dealer installed TRD CAI going through a minor water puddle. They covered replacing the motor, with a bare long block. That would really irk me because they had to move all of the major hard parts over. As a result, they wrecked his A/C system by allowing contaminents in when they pumped it down to remove the compressor and associated plumbing during the tear down. They covered that too, but begrudgingly. I would be asking for a direct replacement too. Doubting I would get it the whole time, naturally. I just hope you get a complete crate motor and not some stripped down long block BS.

 

You can't be serious man or work for a dealership. As a customer you don't buy a new TV and have it repaired as soon as you turn it on. That is bananas.

Not only that but I would never trust a dealership to rebuild an engine. They just don't give a shit and pay attention to any detail. Torque values? What torque values? It's tight enough, that's not going anywhere. Guess what? 20k miles later when your engine throws a rod bearing and you are out of warranty you will always question it in the back of your head. Not worth the trouble. To replace a truck for Toyota is peanuts compared to not replacing the truck and having a whole family and coworkers hear about how Toyota has mistreated you.

 

My sister had a 10,000 mile old BMW blow up on her, it was in the shop for 31 days. They are in CA, lemon law kicks in after 3 attempts or 30 consecutive days. My brother in law lawyered up after three weeks in the shop, when the dealer called and told him they were short one special tool and had to order it. Up to that point it looked like they would have it back in three weeks total. When all was said and done BMW had to buy it back, every last dime of every payment they had made, plus the lawyers fees. BIL said it was actually a very easy process and that he never gave the dealer any reason to suspect he would lemon law it, he was very mellow the whole time and feels like they could have gotten the car back to him quicker if he complained, but this way he got the desired result and started over with a Lexus.

Good luck man, I'd be so incredibly pissed off if it happened to me. I fix appliances for a living, and it always amazes me how calm people are when a manufacturer puts them through a weeks long process to find and repair a slow freon leak in a brand new $3,000 refrigerator. I would be standing on someone's desk yelling!

 

They tore down the transmission to do bearings or whatever else was wrong for the other guy on here, seems it would have been less expensive and time consuming to just swap a new one in.

 

TV's don't have replaceable parts for the most part, mechanical equipment is different. We just got a 240 ton press brake at work, if a part fails it's under warranty for the first year, but we don't go to the manufacturer and request a new press brake. Price points matter as well, a $500 TV is a throw away item, they aren't made to be fixed, a vehicle is, as well as a $250000 piece of machinery

 

Rolls-Royce? Seems the volume would be close.

 

I do not work for a car dealership, but I do work for a boat dealership and I am a factory trained/certified technician.
The dealer will not be rebuilding the engine, they will get a short block and will have to transfer some components over.
I have replaced an engine on a brand new boat under warranty more than once, so I can imagine it does happen with cars too.
A TV and a vehicle are not even worth comparing, because in todays world it cost more to repair a TV than it does to replace it, which is why you don´t see many tv repair shops around.

 

I don't know about that man. How much do you think Toyota get for a truck from a dealer? 10K profit maybe. New engine 5k + 8 hours of 2 techs + rental + servicing the rental is pretty close. In the end you are still crossing your fingers that everything went well. Maybe I am wrong but I will always be on the customer side of things even in my line of work. You make it right, and people will come back and your brand will grow organically.

Would you rather hear from a friend that Toyota took care of you by replacing a defective truck because shit happens or toyota kept your lemon truck for days and fixed it under warranty? Bad press in my book.

Toyota should eat it in this case. The dealer should not be touching this truck.

 

The Truck is not defective, the engine is defective and that is getting replaced.
I am done here because I do not want to say something that will get me banned.
Have a nice night.

 

I prefer to associate with people that understand warranty work, just cause a part fails once doesn't mean it's a lemon, what the hell is the point of a warranty if a vehicle is automatically a lemon if a part breaks. They have driveline warranty for a reason

 

Rolls auto products is owned by BMW and as such shares much of its engine & chassis.

I bet certain AMG motors are hand assembled...??

 

They used to, but thought the stopped around the time BMW bought them. (but im probably wrong) Nissan does it with one engine, and Porsche and a few others have done it on specific engines over the years.

 

Ok but let's be clear the engine is not just a simple "component" it is a critical system, a major subsystem at least if we are to speak in systems engineering terms. Let's not downplay the significance of the motor taking a shit so early.

 

I know Ford used to have an Engine Program for the Cobra and the Guy that built it would engrave his name on the Valve Cover and I know GM had a Program where you could go in yourself and build the Engine right alongside the Technician, think that was for the Corvette.

 

I remember something about that. But high volume mass production makes that impossible. Just not cost effective or efficient

 

Everything can fail. I've seen a lot and it's getting harder to surprise me at work now.

I saw a 2 year old 6.7 cummins fail and the owner treated it like it was made of gold, best oil, low sulpher and it still blew a piston.

I've seen a Tundra engine fail at 3000km's and that engine has been around for 10 years.

 

I would say just because hand-built, doesn't mean it won't fail. Look at F1 or NASCAR. Humans error.