2023 with 5k miles, OEM port installed tailgate lock broke, here is a video, any ideas?

Update to my other post for some reason the video wont upload, stopped locking/unlocking last week with the keyfob but manually works, paid extra for this feature as i use it, took the tailgate plastic off and it WANTS to work but not enough power to move the lock to lock/unlock. Anyone have any suggestions? i moved to a new state and this new dealer is saying they wont cover it since I bought the truck from another state/dealer network*eyeroll*. Going to call corporate tomorrow but it seems like it wants to work, what does this look like to you?

https://streamable.com/cnvvfh

 

A port installed option is covered under bumper to bumper warranty. It should be warrantied by any dealer.

 

I saw your ither post about this. What happens when you try to help it while it is struggling e.g. try to push it with a finger?

 

it works totally fine when pushed with a finger but the motor doesnt have enough oooompphh to push the whole tab to lock/unlock

 

that what i was hoping but i also heard only the distributor in this case gulf toyota is the only dealer network that will help. will know in 4 hours for my appointment in a non gulf toyota state lol

 

How’d it play out?

 

I got a replacement accuator from pop and lock for free and it still doesnt work so im curious if i blew a fuse or what because now there is NO power to the tailgate.

 

Sounds like it. Anything else not working?

 

nope i did not know there was two seperate fuses for the actual pop and lock so those both blew somehow, replaced and now everything works! thanks!

 

Nice! Two fuses? That's crazy. I like the OEM one that just plugs in and runs off the existing circuit.