1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

4Wheelparts Shop Fu#k'd up my Truck!

Discussion in 'Vendor Reviews' started by fishinsteeg234, Apr 30, 2010.

  1. Apr 30, 2010 at 7:26 AM
    #1
    fishinsteeg234

    fishinsteeg234 [OP] Well-Known Member

    Joined:
    Mar 18, 2010
    Member:
    #33486
    Messages:
    50
    Gender:
    Male
    First Name:
    Alex
    Atlanta, GA
    Vehicle:
    06 PreRunner Short Bed
    Pro Comp 3" suspension lift kit, Pro Comp 8128 alloy wheels with 285/75/16 BFG AT KO's, Gorilla Lugs, Camburg 1.5" uniball UCA's, AFE cold air intake, Black N-Fab bars, SS extended brake lines, HID bixenon's
    So i was getting my new wheels and tires put on a couple weeks ago at the local 4wheelparts shop in Norcross, ga. While on my way back to the shop to pick up the truck, i got the phone call: "we had an accident".... The guy told me while test driving my truck after installing my new wheels, the front driver's side wheel BROKE off, damaging the wheel, wheel well, and parts of the body quarter-panel...WTF! They said the lugs weren't tightened properly....luckily the suspension, brakes, and all other important stuff wasn't affected by their little mis-hap. i was pretty pissed, but this is what they did for me. Of course they ordered a new wheel for me, which took another week of waiting. they sent my truck over to a local body shop where they replaced all damaged parts, ordering new from toyota. they also fixed ALL of my previous scratches and dents on the truck. Now, 4wheelparts is giving me free install and alignment on new camburg UCA's i just ordered.
    Ive had the truck back for a week and everything looks better than it did before all this even happened. all dents and scratched gone! everything riding sweet now. so all in all, because of this little mis-hap, my truck came out better than it did when it went in, and 4wheelparts now owes me free install & alignment on my new camburg uca's, hopefully coming in next week.

    [​IMG]
     
  2. Apr 30, 2010 at 7:30 AM
    #2
    bakerla

    bakerla Man, Myth, Legend

    Joined:
    Nov 3, 2009
    Member:
    #25348
    Messages:
    4,476
    Gender:
    Male
    First Name:
    Lyndall
    Pearland, TX
    Vehicle:
    '10 4wd OR
    CBI Moab front and CBI Trailrider rear, Budbuilt skids, Shrockworks sliders, OME Dakars w/ OME Nitros, OME 886x w/ OME Nitros, Light Racing UCAs, stainless steel brakelines F/R, Cobra 75 w/ Firestik antenna, 255/85/16 Cooper ST Maxx on 1st gen alloys, Weathertech liners, Engo 9000S winch, stickars and other shit.
    bummer for the mishap, but it sounds like they are taking care of problem. that's good news. happy ending.
     
  3. Apr 30, 2010 at 7:31 AM
    #3
    higherlux

    higherlux Well-Known Member

    Joined:
    Dec 5, 2008
    Member:
    #11307
    Messages:
    7,534
    Gender:
    Male
    First Name:
    Blake
    middle of S.C.
    Vehicle:
    1998 tacoma 2.7l 4wd/1986 POS
    Mall crawler status
  4. Apr 30, 2010 at 7:32 AM
    #4
    rob1

    rob1 Well-Known Member

    Joined:
    Jun 23, 2009
    Member:
    #18799
    Messages:
    1,823
    Gender:
    Male
    First Name:
    Robert
    South Texas
    Vehicle:
    Indigo Blue DblCab 4X4 Long Bed TRD Sport SR5
    Tail gate mod, locking gas cap, locking spare tire, rear spring tsb,Weathertech Digital fit's
    Wow!! Dumbs up:thumbsup:... to 4wheelparts shop in Norcross, GA for coming thru for you, that could of turned out ugly!! .....and where are pics of your install?....:D
     
  5. Apr 30, 2010 at 7:32 AM
    #5
    tacomakid89

    tacomakid89 Awesome Member

    Joined:
    Dec 22, 2009
    Member:
    #28017
    Messages:
    1,365
    Gender:
    Male
    First Name:
    William
    SoCal, CA
    Vehicle:
    2010 Black, 4x4, TRD Sport Tacoma
    Hard Wired GPS, Scan Guage II, URD Short Throw Shifter, AFE Pro Dry S Air Filter, LED Mag Lite on seat side,Tailgate Theft Prevention Mod, Removed Front License Plate, Tint Cover Over Rear License Plate, Removed Secondary Air Filter, 13" Shorty Antenna, 5% Tint Rear, 20% Tint Front, Bed Extender, TRD Cat Back Exhaust, Fog Light On Anytime Mod, Dual Halo Projection Headlights, Disabled Seatbelt Chime
    Nice man. In a crazy way I wish something like that would happen to me too. lol
     
  6. Apr 30, 2010 at 7:34 AM
    #6
    phynyx38

    phynyx38 Believe

    Joined:
    May 19, 2009
    Member:
    #17425
    Messages:
    869
    Gender:
    Male
    First Name:
    Mike
    San Antonio, TX
    Vehicle:
    08 Tacoma PreRunner
    Glad everything turned out okay. It's good that they fixed all of your truck.
     
  7. Apr 30, 2010 at 7:35 AM
    #7
    gupster88

    gupster88 Well-Known Member

    Joined:
    May 2, 2009
    Member:
    #16692
    Messages:
    3,760
    Gender:
    Male
    First Name:
    Brett
    Almost Heaven
    Vehicle:
    '10 Barcelona Red DCSB O/R
    OME 884s, Bilstein 5100s, Wheelers 1.5" AAL, Level 8 Guardians, 5% window tint on rear windows
    in a sick, twisted way, i wish that could happen to me. my truck could use a little time at the body shop repairing scratches and a dent!
     
  8. Apr 30, 2010 at 7:36 AM
    #8
    Biff

    Biff What could go wrong?

    Joined:
    Oct 9, 2009
    Member:
    #24021
    Messages:
    116
    Gender:
    Male
    Winnipeg
    Vehicle:
    07 SR5 Doublecab
    Bilstein 5100's all around, fronts set to 1.75, 18" Method Race Wheels, 285/60/18 Cooper Zeon LTZ
    ....Exactly, now what is the address of this shop, and can anyone lend be a tire iron so i can loose my lug nuts.

    Kudos to them for looking after the customer and going above and beyond in fixing their mistake.
     
  9. Apr 30, 2010 at 8:08 AM
    #9
    Snake~

    Snake~ Big Member

    Joined:
    Feb 24, 2010
    Member:
    #32032
    Messages:
    354
    Gender:
    Male
    First Name:
    Blake
    DFW
    Vehicle:
    2010 DCSB TRD Sport
    Autolumination Yellow fog light bulbs, Dynomax Ultra Flo muffler, AFE Pro Dry S air filter, tailgate security mods, TRD skid plate, DeeZee bed mat, Armor Lid tonneau, OEM roof rack, TRD center caps, Satoshi grille, Sockmonkey tailgate decal
    Someone should send this thread to the Toyota of Dallas service department. :poking:
     
  10. Apr 30, 2010 at 8:12 AM
    #10
    blackhawke88

    blackhawke88 wo ai ni bao bei ^_^

    Joined:
    Jan 11, 2009
    Member:
    #12478
    Messages:
    16,877
    Gender:
    Male
    SGV, CA
    Vehicle:
    07 TRD Offroad
    first happy 4WP story I have ever heard...and it evolved from a horror story :laugh:
     
  11. Apr 30, 2010 at 8:17 AM
    #11
    fishinsteeg234

    fishinsteeg234 [OP] Well-Known Member

    Joined:
    Mar 18, 2010
    Member:
    #33486
    Messages:
    50
    Gender:
    Male
    First Name:
    Alex
    Atlanta, GA
    Vehicle:
    06 PreRunner Short Bed
    Pro Comp 3" suspension lift kit, Pro Comp 8128 alloy wheels with 285/75/16 BFG AT KO's, Gorilla Lugs, Camburg 1.5" uniball UCA's, AFE cold air intake, Black N-Fab bars, SS extended brake lines, HID bixenon's
    Haha yep... They also offered me a rental car for a week but i declined the need because i drive a work truck, so that prob saved them a sack of $$. thats prob why they hooked it up too
     
  12. Apr 30, 2010 at 8:24 AM
    #12
    whippersnapper02

    whippersnapper02 Well-Known Member

    Joined:
    Dec 20, 2009
    Member:
    #27905
    Messages:
    35,243
    Gender:
    Male
    First Name:
    Christian
    Yorba Linda, CA
    Vehicle:
    10 MGM TRD OR 4wd Auto DCSB
    Banks Monster Exhaust, Pop n Lock tailgate lock, Hook-Ups tie down brackets, USA Spec Ipod adaptor, WO seat covers, color matched grill with Grillcraft insert, Tuffy locking bed box
    4 Wheel Parts. Any location you go in any state has shitty service. They sold me shocks that didn't fit my Ranger. I don't get why people keep using them. Once I got an ad and one of the offers was a free diff fluid change with purchase of $25 or more. Hell no would I let them change my diff fluid. I have never used them since they sold me the wrong shocks. All I see is bad reviews.
     
  13. May 3, 2010 at 7:27 PM
    #13
    fishinsteeg234

    fishinsteeg234 [OP] Well-Known Member

    Joined:
    Mar 18, 2010
    Member:
    #33486
    Messages:
    50
    Gender:
    Male
    First Name:
    Alex
    Atlanta, GA
    Vehicle:
    06 PreRunner Short Bed
    Pro Comp 3" suspension lift kit, Pro Comp 8128 alloy wheels with 285/75/16 BFG AT KO's, Gorilla Lugs, Camburg 1.5" uniball UCA's, AFE cold air intake, Black N-Fab bars, SS extended brake lines, HID bixenon's
  14. May 3, 2010 at 7:31 PM
    #14
    tacomakid96

    tacomakid96 Can you skin Grizz, pilgram?

    Joined:
    Jan 27, 2010
    Member:
    #30175
    Messages:
    3,474
    Gender:
    Male
    First Name:
    Phil
    Out n' about
    Vehicle:
    05 Tacoma
    Firestone Airbags, leveled, Flowmaster 50 series, Leer canopy, 265/75/16 Goodyear Duratrac's...
    Whoooo Hooo!!!:yay: Sounds like they take care of their customers!
     
  15. May 3, 2010 at 7:31 PM
    #15
    Crom

    Crom Time is precious; use it wisely

    Joined:
    Jun 22, 2009
    Member:
    #18782
    Messages:
    4,238
    Gender:
    Male
    First Name:
    Mr. Sir
    San Diego, CA
    Vehicle:
    2009 Double Cab 4x4 Off Road
    A.R.E. MX Shell & Yakima Rack, Stubbs HD-SKO Rock Sliders, JBA HD UCA's & OME 885 Coils and nitrochargers, Dakar leaf packs, u-bolt flip, Flat BajaRack, Kenwood VHF/UHF Radio, Aux Battery, Solar Panels, L-Track everywhere, Goodyear Duratracs, Secured tailgate, 7-pin relocation, Inverter 400W all time, In-cab 110v outlets, Rear-seat 12v outlets., Steering shaft TSB, anytime fogs, DTRL toggle switch, aux turn signals, Diff Breather, ImMrYo mirror bracket, ABS Kill switch, (2) Kid Car Seats, and a Glock 23 with night sights.
    It is good to hear that they took responsibility for their actions and took care of you as a customer. It's good that they used new parts too--you didn't even have to argue. :)
     
  16. May 3, 2010 at 7:33 PM
    #16
    fletch aka

    fletch aka www.BeLikeBrit.org

    Joined:
    Jan 4, 2009
    Member:
    #12223
    Messages:
    7,154
    Gender:
    Male
    First Name:
    Gary
    Left Coast
    Vehicle:
    09 Magnetic Gray TRD OffRoad
    TRD cat back exhaust, TRD Cold Air Intake, differential breather mod' Hellwig rear sway bar, 16x8 TRD Ivan Stewart's, Michelin LTX A/T2, DTRL Stealth Mode Mod, custom "Texas Edition" shift knob, Sock's "Classic" bedside decals, MetalMiller custom grill emblem, 20% front tinted windows, tinted taillights, Viper alarm, ScanGauge II, Flyzeye Designs V2W Tacoma Interior LED lighting, de-mud flapped, de-badged, extra D-rings under bed bolts, WeatherTech ED floor mats, G4 Elite Fold a Cover ,Toyota bed mat, tailgate theft deterrent device and absolutely no plasti-dip!
    :laugh:
     
  17. May 3, 2010 at 10:05 PM
    #17
    2003RC51

    2003RC51 Well-Known Member

    Joined:
    Feb 23, 2010
    Member:
    #31977
    Messages:
    373
    Gender:
    Male
    First Name:
    Ryan
    Dallas
    Vehicle:
    08 DC 4x4
    Toytec Basic 3" - Leather Interior - Spidertrax F+R

    This is how all places should take care of people. I am glad they took care of you but it sure reignites a flame for me. It's ridiculous that Toyota of Dallas doesn't even come close to comparing in service... Shady ass dealership...
     
  18. May 11, 2010 at 5:33 PM
    #18
    fishinsteeg234

    fishinsteeg234 [OP] Well-Known Member

    Joined:
    Mar 18, 2010
    Member:
    #33486
    Messages:
    50
    Gender:
    Male
    First Name:
    Alex
    Atlanta, GA
    Vehicle:
    06 PreRunner Short Bed
    Pro Comp 3" suspension lift kit, Pro Comp 8128 alloy wheels with 285/75/16 BFG AT KO's, Gorilla Lugs, Camburg 1.5" uniball UCA's, AFE cold air intake, Black N-Fab bars, SS extended brake lines, HID bixenon's
  19. May 11, 2010 at 5:44 PM
    #19
    shitroc

    shitroc Master of War

    Joined:
    Oct 14, 2009
    Member:
    #24315
    Messages:
    1,413
    Gender:
    Male
    First Name:
    Ant
    New Brunswick, Canada
    Vehicle:
    2002 Tacoma TRD 4X4
    Listed in sig.......
    glad it all worked out for ya, nice to see they took care of ya and owned up to everything. i wonder if somebody got canned from 4wp for this mishap.
     
  20. May 11, 2010 at 5:45 PM
    #20
    cgs2k2

    cgs2k2 Ohio Member

    Joined:
    Apr 24, 2010
    Member:
    #35923
    Messages:
    2,285
    Gender:
    Male
    Vehicle:
    2006 AC 4x4 OR
    Bummer man. But at least they are/have fixed it for you! can't argue with that.
     
To Top