50+ thread

In the meantime here's my moron report...

major customer of ours runs several projects. probably 50-60% of our annual business...
certain projects are just cursed and always go wrong.
customer requests we make an item, needs it ASAP. provides all of the dimensions to me and I draw it up and get it in production.
week later customer emails me and says its wrong, doesn't fit. gives me new dimensions.
we make it, again, a rush.
TWO weeks later another email. the 2nd one doesn't work. not sure why the rush item sat on site for two weeks before anyone noticed...
back to the original dimensions with a few small tweaks that were not mentioned before.
third times the charm. it fits!
boss asks why we've made the same piece three times. so i explain.
my boss goes to the contractor's boss. contractor's boss chews the contractor's ass. contractor freaks out and says its all MY fault in order to save his ass. he claims he has documentation to prove its my fault and not his.
i have documentation that its not my fault as well.
i spend 2 hours of my day reconstructing the back and forth, thankfully i keep all of my emails and always follow up phone calls with emails.
as I'm going through a dozen emails I realize that the contractor is confused and thinks that the 1st attempt at making the piece is actually the 2nd and visa versa. that plus the details that they didn't bring to my attention, in the beginning, contributed to the remakes.
we recheck a few other things, stuff that i don't have access to, so it proves that i didn't go back and change things to cover my ass. everything matches - everything i did, and everything the shop did.
my boss and my boss's boss believe me and are on my side.
contractor calls me and as we talk he confirms my suspicion that hes got version 1 and version 2 mixed up. he then emails me and CC's his boss, again making it seem like its my fault.
it took a lot of restraint but i did not reply. i could have nailed his ass to the wall but i choose to be the bigger person and kept silent. my boss knows its not on me and that's all i care about right now. if the contractor wants to persist, fine. i can prove i'm not at fault if i need to.

we shall see what transpires on Monday...

 

As am I. Like I said, my boss and his boss are on my side. My shit don't stink...
now the other guy...well, he's already on thin ice and I feel like he's trying to save his ass by making me the bad guy here.

Stay tuned...