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Absolute Ridiculousness from Toyota Parts Dept.

Discussion in '2nd Gen. Tacomas (2005-2015)' started by JHC, Aug 2, 2011.

  1. Aug 2, 2011 at 7:09 PM
    #1
    JHC

    JHC [OP] New Member

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    Toronto, Ontario, Canada
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    06 DC TRD SPORT 6-SPEED
    G'day Tacoma World forumers!

    I'm a new member here though I've been a Tacoma owner for awhile. I have a bit of an issue and I'd love some input..:

    I've got an '06 TRD Sport DC with a centre console/armrest between the two front seats. The push button opener has seen some use over the years and the plastic hook tabs must've worn because they were nearly non-existent when it fell off. Upon further examination, all other components are fine and I was able to find the spring under the seat (it was more of a "pop off" than a "fall off" and it happened while speed testing new rims and tires). I figured this would be and easy enough fix as it should be a reasonably common problem. I closed the now open armrest and jammed a rag in-between it and my seat to prevent it from flying open again, then ripped down to the closest dealership. I explained the issue to the parts department, showed them the button/tab, took them to my truck (they asked to see it), and they told me you can't order the one piece I need... I have to order the ENTIRE armrest console... For $551.

    I laughed and told him that was the most ridiculous thing I've heard all summer.

    I laughed harder when he told me it was a fairly common problem and a lot of people get angry when they hear "the solution".

    So..
    Besides hitting bodyshops and wreckers... Any suggestions?

    I'd appreciate ANY input!

    Thanks!

    P.S. I live in Toronto, Ontario, Canada if this makes a difference.
     
  2. Aug 2, 2011 at 7:10 PM
    #2
    Andrew H

    Andrew H What is this "search" you speak of?

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    See build thread.
    junk yard
     
  3. Aug 2, 2011 at 7:12 PM
    #3
    OZ-T

    OZ-T Quite an experience to live in fear , isn't it ?

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    ^^^
     
  4. Aug 2, 2011 at 7:21 PM
    #4
    IronCladTRD

    IronCladTRD Consistently Irregular

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  5. Aug 2, 2011 at 7:22 PM
    #5
    Andrew H

    Andrew H What is this "search" you speak of?

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    See build thread.
    ^^^there you go.
     
  6. Aug 2, 2011 at 7:23 PM
    #6
    IronCladTRD

    IronCladTRD Consistently Irregular

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  7. Aug 2, 2011 at 7:24 PM
    #7
    jandrews

    jandrews Carolina Alliance Southwest Region Ambassador

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    ToMoCo works like this...you can usually only order assemblies for a lot of the parts, because the assemblies are what is sold to ToMoCo by the parts manufacturer...you may be able to track down the parts manufacturer and get more specific parts from them, but that can be a PITA.
     
  8. Aug 2, 2011 at 7:25 PM
    #8
    Johns Taco

    Johns Taco I'm not 4x4, and have an open diff. So i'm 4x1

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    I needed the plastic cup holder in the manual trans taco, tacoma parts said $255. Even the parts guy was laughing, once again ebay came through for me. Took 2 months to find it though $50.
     
  9. Aug 2, 2011 at 7:26 PM
    #9
    TnRedNeck721

    TnRedNeck721 GO VOLS!

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    what they said! and welcome!
     
  10. Aug 2, 2011 at 7:32 PM
    #10
    OffroadToy

    OffroadToy This ain't Dodge City, and you ain't Bill Hickok

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    Why would the dealership sell a $5 part when they can get away with a $551 screwing? :notsure:
     
  11. Aug 2, 2011 at 7:34 PM
    #11
    samer312

    samer312 Well-Known Member

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  12. Aug 2, 2011 at 7:35 PM
    #12
    rcbs204

    rcbs204 Well-Known Member Vendor

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    Good ol Stealership! Welcome!
     
  13. Aug 2, 2011 at 7:43 PM
    #13
    AKTACO420

    AKTACO420 Well-Known Member

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    RETODD
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    bucket seats grille craft mesh grille and lights behind grille
    I got one I'd be willing to sell. I picked it up thinking I would put it in my regular cab but it doesn't fit right. I bought the whole center console for 30$ I will sell it to you for that price
     
  14. Aug 2, 2011 at 7:45 PM
    #14
    JHC

    JHC [OP] New Member

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    Thanks a lot guys!
    I like it here already!!

    Ahahaha.. XP .
     
  15. Aug 2, 2011 at 7:49 PM
    #15
    TanSR5x4

    TanSR5x4 Hold my beer and watch this

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    what!? are you serious?

    dealers charge crazy rates and rip people off?
     
  16. Aug 2, 2011 at 10:47 PM
    #16
    Oscarbob

    Oscarbob Well-Known Member

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    Maybe there is no "easier factory" fix? Perhaps lack of individual part that can be ordered...

    BUT....Either way I say BS

    A. Tell them to fuck off in all honesty. Obviously you as an individual were aware that they were trying to give you a run. And yet they still maintained an attitude of trying to take advantage of you...for a small simple part.

    B. CALL another dealership(Save gas). Speak ill of the previous interaction. Explain Situation, they might be able to help you, in lieu of hooking a potential customer from a competitive stealership.

    C. Profit?
     
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