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Alignment issue after spring TSB

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Mellow, Mar 14, 2010.

  1. Mar 14, 2010 at 8:02 AM
    #1
    Mellow

    Mellow [OP] Well-Known Member

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    Just had the Harsh Ride spring TSB done at
    Toyota of Plano, TX

    Everything 'appeared' to be fine, 4 new shocks and 4-leaf vs 3-leaf springs.

    However, today I had to do some stuff in the garage, as soon as I start backing up the truck in a straight line, I hear popping from the front right wheel and the steering wheel turns to the right quickly.

    How can someone screw up something as simple as an alignment?

    I drives great moving forward but as soon as you start backing it up, the above happens, I'm assuming it is the alignment they did correct and nothing else? I've never had this problem before they did the TSB.

    IMG_2465.jpg
     
  2. Mar 14, 2010 at 8:06 AM
    #2
    brutalguyracing

    brutalguyracing BIG DADDY

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    F.U> GUYZ
    broken mods
    bring it back and ask to see the alingment #'s
    that looks bad.... drive slow
     
  3. Mar 14, 2010 at 8:08 AM
    #3
    Mellow

    Mellow [OP] Well-Known Member

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    I don't need any alignment numbers... I've never had any vehicle 'pop' and act this way after going in a straight line reverse for about 3 feet.. They will come to my house and tow it to the dealership for me. Sorry, not too happy.
     
  4. Mar 14, 2010 at 8:09 AM
    #4
    dog tired

    dog tired Well-Known Member

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    To my untrained eye - something seems to be amiss
     
  5. Mar 14, 2010 at 8:09 AM
    #5
    hendooman

    hendooman The Stroker Ace

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    I dont think it is an alignment that would cause your truck to "pop" when backing up...sounds like something wasn't torqued properly. I would take the front wheels off and see if something is loose around the coilovers, or get it back to the dealer asap
     
  6. Mar 14, 2010 at 8:11 AM
    #6
    hendooman

    hendooman The Stroker Ace

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    In looking at the pic again, it looks like the uca is not even connected to cause the wheel to sit like that...you might need to have that towed dude.
     
  7. Mar 14, 2010 at 8:15 AM
    #7
    Mellow

    Mellow [OP] Well-Known Member

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    The thing is.. it drives fine going forward... does that make sense? I'm no suspension expert that's for sure.
     
  8. Mar 14, 2010 at 8:24 AM
    #8
    Mellow

    Mellow [OP] Well-Known Member

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    Okay... more pictures

    THERE'S A BOLT MISSING!!!!

    IMG_2466.jpg
    IMG_2467.jpg
     
  9. Mar 14, 2010 at 8:25 AM
    #9
    hendooman

    hendooman The Stroker Ace

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    you got to be kidding me...I would call that dealership and have them get a tow truck to your house real fast. That is crazy
     
  10. Mar 14, 2010 at 8:28 AM
    #10
    trdt44

    trdt44 Member

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    There definitely should be a bolt there. I would not drive your truck anywhere.
     
  11. Mar 14, 2010 at 8:30 AM
    #11
    Mellow

    Mellow [OP] Well-Known Member

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    Oh yeah, they are getting a call 1st thing in the morning. This has nothing to do with toyota quality, I love my truck, this is just plain stupid.
     
  12. Mar 14, 2010 at 8:38 AM
    #12
    dog tired

    dog tired Well-Known Member

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    That is crazy stupid - they owe you big time
     
  13. Mar 14, 2010 at 9:07 AM
    #13
    SURFTACO

    SURFTACO Well-Known Member

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    Good luck. Hope everything works out.
     
  14. Mar 14, 2010 at 9:10 AM
    #14
    SlurpeeBlueMetallic

    SlurpeeBlueMetallic FFFFFFUUUUUUUUUUUUUUU...

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    Thankfully you're ok... holy crap, that could have gone BAD in a hurry.
     
  15. Mar 14, 2010 at 9:15 AM
    #15
    Fed Taco

    Fed Taco Well-Known Member

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    I'm getting my TSB done tomorrow, so now I'll make sure to check everything out before leaving. That sucks, hope it didn't mess anyting else up driving home with that missing.
     
  16. Mar 14, 2010 at 9:21 AM
    #16
    Mellow

    Mellow [OP] Well-Known Member

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    It drove fine, I could probably get in it now and go to the store as long as I didn't back it up... it looks like the rotor cover keeps that arm from moving much past where it should be so that would help prevent a failure, maybe.

    The thing is my GF took it 200 miles yesterday to a casino.

    I'm not getting in it, they will tow it because I have posted here so if I drive it now I do so knowing there's a problem and that would take them off the hook.

    I hate incompetence... and I'm usually pretty mellow.
     
  17. Mar 14, 2010 at 9:30 AM
    #17
    Fortech

    Fortech Well-Known Member

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    That's a really BIG deal and serious safety concern for you, your passengers, and the public you share the roadway with.

    Give them hell. Most people I know use red loctite on those bolts.
     
  18. Mar 14, 2010 at 9:33 AM
    #18
    Fortech

    Fortech Well-Known Member

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    That's a really BIG deal and serious safety concern for you, your passengers, and the public you share the roadway with.

    Give them hell. Most people I know use red loctite on those bolts.

    Its easy enough to put a bolt in there yourself if you were stranded and needed the truck, however I'd have it towed and commence a shit storm on your dealer. Just remember, don't yell at the service dude at the counter as they are just a front-line pawn. The service manager is the one you want to really pummel.
     
  19. Mar 14, 2010 at 9:35 AM
    #19
    GSRON

    GSRON Well-Known Member

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    Starting to wonder if there's a "good" dealership in TX?
     
  20. Mar 14, 2010 at 9:48 AM
    #20
    Mellow

    Mellow [OP] Well-Known Member

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    I hear ya.. the service advisor just documents and deals with customer-facing.

    I'll talk to the Service Department Head and the owner if possible and I don't yell, it's more intimidating when you don't. They will obviously get it fixed. They'll probably offer free oil changes for life too LOL.. really, do ya think I'd come back so you could forget my oil drain plug bolt? :eek:
     
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