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All Pro Off-Road Customer Service

Discussion in 'Vendor Reviews' started by PcBuilder14, Mar 28, 2014.

  1. Mar 31, 2014 at 8:21 PM
    #41
    jandrews

    jandrews Carolina Alliance Southwest Region Ambassador

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  2. Mar 31, 2014 at 8:28 PM
    #42
    mountainwolfpup

    mountainwolfpup Ford Guy (Formerly known as a Toyota Guy)

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    First month of ownership... This month I'm removing front air dam, and also Rhino lining the bed.
    My All Pro rear bumper is poorly designed. Very disappointed, wish I'd gotten an ARB.

    A metal trough behind the license plate collects water with no drainage (a.k.a. RUST). The "hidden" hitch is ridiculous, almost impossible to insert/remove hitch-pin. Had to weld on my own under the bumper.

    License plate lights housings are rusted badly.

    Really a poorly engineered product.

    Buy ARB.
     
  3. Mar 31, 2014 at 8:40 PM
    #43
    TacoBrah

    TacoBrah Well-Known Member

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    Icon stage 1, 255/85/16 KM2
    Damnit why do you have to post this, I just got mine on last week.

    ARB doesnt make rear bumpers for Tacomas.
     
  4. Mar 31, 2014 at 8:43 PM
    #44
    Bennett707

    Bennett707 Station707

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    No more taco life for me
  5. Apr 1, 2014 at 8:52 AM
    #45
    timmytoast

    timmytoast Card-Carrying Illuminati Member

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    Black Plastiderp Front Emblem and Grille Surround, Relocated Horns, Bed Mat w/ bolt mod, Precision Fit seat covers, Anytime Fog Light Mod, Console and Glove Box Organizers, DIY Washable Cabin Air Filter, Pop N Lock Tailgate Latch, K B Voodoo Bed Brackets
    All Problems
     
  6. Apr 1, 2014 at 8:54 AM
    #46
    PcBuilder14

    PcBuilder14 [OP] Well-Known Member

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    Brent
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    As of 10:53 a.m. no email. I'm still going to wait until after lunch before I call, just in case. But if I was lied to again, this is just nonsense.
     
  7. Apr 1, 2014 at 10:11 AM
    #47
    01taquito

    01taquito "thats what she said"

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    Bilsteins 5100's front and back. Wheelers add a leaf
    Been reading all the updates. I feel like we're all in this together jeez. Can't wait for the next status.... hope its a good one
     
  8. Apr 1, 2014 at 10:16 AM
    #48
    SoCaltaco65

    SoCaltaco65 Well-Known Member

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    Harbor Freight 110v welder garage fab parts.
    OMG the enter key is lonely....
     
  9. Apr 1, 2014 at 10:17 AM
    #49
    XXXX

    XXXX Well-Known Member

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    :laugh:
     
  10. Apr 1, 2014 at 10:28 AM
    #50
    ClayCrusher

    ClayCrusher Texas Transplant Taco

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    5100, OME 886 deaver 2" AAL, 1.5" Block Peacemaker deluxe front bumper, 20" led bar, sPOD with custom switches, 285/70/17 Goodyear Wrangler Duratracks, Procomp 7033
  11. Apr 1, 2014 at 2:54 PM
    #51
    PcBuilder14

    PcBuilder14 [OP] Well-Known Member

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    Brent
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    Called All Pro, Ryan answered. Asked about receiving an email and he checked for an invoice. Told me it would be here Monday. Asked him to email the invoice...

    And he came through and emailed it!

    The invoice shows everything that I ordered correctly, so I'm hopeful... Should be here next Monday.
     
  12. Apr 1, 2014 at 3:04 PM
    #52
    Mademan925

    Mademan925 Senor Taco

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    enough to go over stuff

    I told you Ryan was the one to get ahold of. Glad your getting your rack.
     
  13. Apr 1, 2014 at 3:07 PM
    #53
    Str8Flexin

    Str8Flexin Well-Known Member

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    Lots of stuff
    Hope it works out for you Brent, sorry again for the lead time and miscommunication on our end.
     
  14. Apr 1, 2014 at 3:08 PM
    #54
    Manwithoutaplan

    Manwithoutaplan the full Monty

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    nice rack basil.
     
  15. Apr 1, 2014 at 3:17 PM
    #55
    jandrews

    jandrews Carolina Alliance Southwest Region Ambassador

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    I do like a good popcorn :)
     
  16. Apr 1, 2014 at 3:20 PM
    #56
    XXXX

    XXXX Well-Known Member

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    Yea yea, we both came here for the same reason and it wasn't popcorn :D
     
  17. Apr 1, 2014 at 3:24 PM
    #57
    cjacob

    cjacob Well-Known Member

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    Lead time is what you call it when you give them a time frame at the time of the order, I think this should be called a delay, and lack of communication. Kudos for apologizing, but you should actually accept the blame on this rather than pass it off as a mutual mistake. Before I get criticized, I work in customer service and understand the difficulty in providing the expected service to everyone, but in the end, no matter the reason or personal feelings, sometimes the best thing to do is just say I'm sorry it happened and leave it at that.
     
  18. Apr 1, 2014 at 3:26 PM
    #58
    J88logue

    J88logue NorthWest Member

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    Clicko BUILDo
    So much fucked in here lol

    I too had a shitty experience when i used all-pro for my rear suspension. Two of their employees told me that my stock u-bolts would work with my new leafs etc....what do you know, they didn't work. And Napa was closed, so i had to pause the install and get new u-bolts the next day. They also forgot to ship my extended brake line. I had to call and ask where it was....
     
  19. Apr 1, 2014 at 5:16 PM
    #59
    mountainwolfpup

    mountainwolfpup Ford Guy (Formerly known as a Toyota Guy)

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    First month of ownership... This month I'm removing front air dam, and also Rhino lining the bed.
    Well, on the upside it is a solid built bumper. I just drilled a drain hole for that trough behind the license plate.

    If you don't plan to put a tow hitch on and off much you'll love the bumper. Great approach angles!
     
  20. Apr 1, 2014 at 5:28 PM
    #60
    SoCalTacos

    SoCalTacos Turd runner

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    Led head/dtr lights.
    They did apologize for the miscommunication ON THEIR END.
     
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