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ALPHA DIRT OFFROAD

Discussion in 'Vendor Reviews' started by MadMaxTaco59, Apr 3, 2018.

  1. Apr 3, 2018 at 11:25 AM
    #1
    MadMaxTaco59

    #1
    MadMaxTaco59 [OP] Well-Known Member

    Joined:
    Jan 18, 2018
    Member:
    #241591
    Messages:
    50
    Gender:
    Male
    First Name:
    Max
    Cloverdale
    Vehicle:
    05 Tacoma
    Alpha Dirt offroad isn't a TW vendor but they've got damn good customer service. I've been having some horrible issues with Allpro's service. I've been waiting for a couple months for an unwelded pack rack with no luck (hoping they get better once the company merge is complete because their products are nice) but anyways.....
    Alpha Dirt has been spot on with the emails. I just got off the phone with them which they started a 3 way call with allpro which was interesting indeed. We were beatin around the bush and told the order never went through even though they had the order and refunded it and so on and so on. I was offered a refund or could wait a little longer. Apperently it would take another 2-3 months to make an unwelded kit....
    They've got really good prices and service so check em out. Just giving praise to good service.
     
    MadMaxTaco59, Apr 3, 2018
    #1
  2. May 6, 2019 at 3:09 PM
    #2
    Papadave418

    #2
    Papadave418 Well-Known Member

    Joined:
    Jul 17, 2017
    Member:
    #224251
    Messages:
    1,935
    Are they still in business? I ordered the Mountain Hatch tail gate panel on 4/25/19 and totally ghosted. I’ve called, emailed, texted, and started a PayPal case
     
    Papadave418, May 6, 2019
    #2
  3. May 7, 2019 at 3:40 PM
    #3
    MadMaxTaco59

    #3
    MadMaxTaco59 [OP] Well-Known Member

    Joined:
    Jan 18, 2018
    Member:
    #241591
    Messages:
    50
    Gender:
    Male
    First Name:
    Max
    Cloverdale
    Vehicle:
    05 Tacoma
    Honestly I have no idea. Alpha tried their hardest to help me out with allpro but that was awhile ago. Check Facebook. That's how I found them
     
    MadMaxTaco59, May 7, 2019
    #3
  4. May 7, 2019 at 3:42 PM
    #4
    MadMaxTaco59

    #4
    MadMaxTaco59 [OP] Well-Known Member

    Joined:
    Jan 18, 2018
    Member:
    #241591
    Messages:
    50
    Gender:
    Male
    First Name:
    Max
    Cloverdale
    Vehicle:
    05 Tacoma
    Just checked. Their last post was in January.
     
    MadMaxTaco59, May 7, 2019
    #4
  5. May 7, 2019 at 8:06 PM
    #5
    Papadave418

    #5
    Papadave418 Well-Known Member

    Joined:
    Jul 17, 2017
    Member:
    #224251
    Messages:
    1,935
    Yeah doesn’t look good for my order. They need to shutter the site or inform people if they are all on a trip
     
    Papadave418, May 7, 2019
    #5
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