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American BS thread

Discussion in 'Off-Topic Discussion' started by misc, Sep 22, 2011.

  1. Jul 31, 2012 at 8:03 AM
    chadderkdawg

    chadderkdawg Don't ask questions you don't want the answer to..

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    I get that there are a lot of non-tech-savvy people in the world.... But isn't it common knowledge that a device should be turned on in order for it to work?? I will seriously never have to worry about having a job in this environment....
     
  2. Jul 31, 2012 at 8:06 AM
    krap22

    krap22 Well-Known Member

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    But sometimes the power button just doesn't work. You cant expect them to plug it in and turn it on. Thats just too much.
     
  3. Jul 31, 2012 at 8:07 AM
    Fink

    Fink Motorboatin' SOB

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    I'm right there with you dude.

    Some of the shit people need help with here is just ridiculous.

    "Ok - what is on your screen?"..."Well, there's a picture of my son and my dog Bruno,"..."No, I mean what is displaying on the screen..." :eek:

    Fink
     
  4. Jul 31, 2012 at 8:09 AM
    chadderkdawg

    chadderkdawg Don't ask questions you don't want the answer to..

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    The power button did work... Literally drove downtown to hit a power button, and miraculously fixed all their problems...

    FML I need to get away from end users...
     
  5. Jul 31, 2012 at 8:10 AM
    Saskquatch11

    Saskquatch11 TRUCK YEAH

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    lol

    I've been called out to houses when the outside plugs, kit counter plugs, or bathroom plug isn't working.
    it's amazing how many people don't know how to reset a GFI.
     
  6. Jul 31, 2012 at 8:15 AM
    scocar

    scocar Patron of the Farts

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    Yet all these people have drivers licenses and are manuevering deadly weapons around us all day, every day. While texting pictures of their son Bruno and their dog.
     
  7. Jul 31, 2012 at 8:19 AM
    Mapcinq

    Mapcinq Well-Known Member

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    Bruno is a saint!
     
  8. Jul 31, 2012 at 8:22 AM
    Fink

    Fink Motorboatin' SOB

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    This is why I try to stay home as much as I can.

    Fink
     
  9. Jul 31, 2012 at 8:49 AM
    krap22

    krap22 Well-Known Member

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    Those kind of tickets are fun. It's when you know the person is dumb enough to actually think there is something wrong when it was just unplugged or not turned on.
     
  10. Jul 31, 2012 at 8:58 AM
    Fink

    Fink Motorboatin' SOB

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    I love these tickets/calls.

    Krap/Chad,

    What ticketing system do you guys use?

    We have an in-house system our engineer built but we're looking at going with ManageEngine for a little more robustness/scalability as well as asset and change management integration.

    Fink
     
  11. Jul 31, 2012 at 9:00 AM
    chadderkdawg

    chadderkdawg Don't ask questions you don't want the answer to..

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    We use GLPI, its some free shit, complete junk... We don't use a ticketing system too heavily though...
     
  12. Jul 31, 2012 at 9:12 AM
    Fink

    Fink Motorboatin' SOB

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    WeatherTechs, 265/75-16 DuraTracs, ATX Mojave Teflon Wheels, ARE V-Series Shell
    We used SpiceWorks for a while which was pretty decent for a free system, but our engineer built a pretty sweet one.

    We're growing to the point where we need something much more robust that we can deploy to all of our new branches rapidly. Our current system requires some SQL tweaking to add new branches whereas a GUI would be much easier.

    Fink
     
  13. Jul 31, 2012 at 9:14 AM
    krap22

    krap22 Well-Known Member

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    We use connectwise for our ticketing system. It's really good, but can get fairly pricey.
     
  14. Jul 31, 2012 at 9:14 AM
    krap22

    krap22 Well-Known Member

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    are we boring you with our Nerd talk?
     
  15. Jul 31, 2012 at 9:15 AM
    Fink

    Fink Motorboatin' SOB

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    :p

    Fink
     
  16. Jul 31, 2012 at 9:39 AM
    jbmccul

    jbmccul Well-Known Member

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    Stuck at the airport, waiting on parts from Atlanta. Already missed my connecting flight in Memphis. :facepalm:
     
  17. Jul 31, 2012 at 9:57 AM
    scocar

    scocar Patron of the Farts

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    [​IMG]
     
  18. Jul 31, 2012 at 9:57 AM
    Mapcinq

    Mapcinq Well-Known Member

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    I think its going to rain..
     
  19. Jul 31, 2012 at 10:09 AM
    scocar

    scocar Patron of the Farts

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    I'll alert the media.
     
  20. Jul 31, 2012 at 10:24 AM
    Mapcinq

    Mapcinq Well-Known Member

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    Id appreciate that.. the people need to know!
     

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