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another 09 tsb aproved

Discussion in '2nd Gen. Tacomas (2005-2015)' started by tacoterra, Sep 15, 2009.

  1. Sep 15, 2009 at 9:03 AM
    #1
    tacoterra

    tacoterra [OP] Batang SMB

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    Just got home from the stealer and after countles/useless talk to the stealer and 1800 # i finaly had the chance to talk to Nick Poupakis(field manager)hes the only person that speaks english in the building.All service writers pretended they dont know what a TSB mean and they cannot duplicate the bottoming out of my truck(09 sport taco sb).Been fighting this battle two weeks after i got my truck and i can almost hear the service writers talk when i come in the ofc saying here we go again.But i keep going and oh man, it felt good when nick told me hes gonna aprove my TSB!it felt even better coz they heard it.Im sorry for venting out.I just wanna let other fellow 09ers know that the tsb can be done.Just keep your foot in the gas pedal.and dont forget the tsb list printed.;)
     
  2. Sep 15, 2009 at 9:05 AM
    #2
    Burns

    Burns Well-Known Member

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    Thats good to hear man Nick got my truck approved back in 08 before they updated the TSB.
     
  3. Sep 15, 2009 at 9:10 AM
    #3
    McJosh

    McJosh avidoffroad.com

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    What is tsb and why is it needed?
     
  4. Sep 15, 2009 at 9:14 AM
    #4
    tacoterra

    tacoterra [OP] Batang SMB

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    thanks.i dont know if its good to plug his name in the forrum:) but other than the salesman(pretending), hes the only guy who showed compasion over my tsb issue in my short period of taco ownership.
     
  5. Sep 15, 2009 at 9:30 AM
    #5
    tacoterra

    tacoterra [OP] Batang SMB

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    TSB means technical service bulletin.thats a list of defects that toyota honors to fix due to high # of complains and has to be proven or duplicated under the inspection and hopefully aproval of a dealer tech & service manager or field manager.
     
  6. Sep 15, 2009 at 11:39 AM
    #6
    Burns

    Burns Well-Known Member

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    He gave me his card so I dont think its big deal to mention his name on here. Oh BTW what dealer are you dealing with?
     
  7. Sep 15, 2009 at 11:59 AM
    #7
    tacoterra

    tacoterra [OP] Batang SMB

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    toyota scion of vineland.whered you get your taco?
     
  8. Sep 15, 2009 at 12:13 PM
    #8
    Burns

    Burns Well-Known Member

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    I got my truck from shore toyota, sales sucks donkey dick but the service guys are kickass!
     
  9. Sep 15, 2009 at 12:22 PM
    #9
    tacoterra

    tacoterra [OP] Batang SMB

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    Thats where im going if i get over my head on my mods.:) id rather drive further to get quality customer service.best of luck in your truck.
     
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