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Bad tailgate...bad !!

Discussion in '2nd Gen. Tacomas (2005-2015)' started by concrete jedi, Jun 17, 2008.

  1. Jun 20, 2008 at 2:50 PM
    #21
    RWDUNKY

    RWDUNKY Member

    Joined:
    May 14, 2008
    Member:
    #6635
    Messages:
    17
    moline il
    Vehicle:
    08 TACOMA REG CAB 4x4
    bed extender, cruise control, intermittent wipers, hood protector. 4x4 emblem off of a tundra on tailgate.
    Call Toyota Customer Assistance
    1+800-331-4331
    Get A Case Started, Toyota Might Help You Out
     
  2. Jun 20, 2008 at 3:56 PM
    #22
    concrete jedi

    concrete jedi [OP] Well-Known Member

    Joined:
    Oct 20, 2007
    Member:
    #3142
    Messages:
    2,734
    Rochester N.Y
    Vehicle:
    06 Tacoma 4 door indigo blue
    Broken and scratched tailgate, cracked rear tail light lens, coffee stain in driver seat.
    Well the dealer is going to take care of it, not even a hassle, they had the TSB and ordered a new tailgate, whether it's the same or the re-enforced I don't know, did not ask, I'll ask when it is ready to be replaced. I must give a huge shout out to Dorschel Toyota of Rochester, they are the definition of professionalism, & true service. A special thanks to Mike Skrynski, asst. service mgr. there, what a great group guys. I could only wish that the company I work would treat our customers the way they do, we could sure learn something from them. :bananadance:
     
  3. Jun 20, 2008 at 4:57 PM
    #23
    piercedtiger

    piercedtiger Devout Atheist

    Joined:
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    First Name:
    Jon
    Southern Tier, NY
    Vehicle:
    2015 F150 3.5EB SCEW 6.5ft
    Well that's good! Glad things worked out for you!
     
  4. Jun 20, 2008 at 7:32 PM
    #24
    squad314

    squad314 Thinks he's Steve McQueen

    Joined:
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    First Name:
    Marc
    Into the mystic....(foggy Saint John, NB)
    Vehicle:
    2018 TrD Sport Upgrade
    "Hello Kitty" steering wheel cover.
    Awesome news Mike......I love hearing that.My first warranty issues were dealt with professionally and quickly as well.
     
  5. Jun 20, 2008 at 7:34 PM
    #25
    eordonez

    eordonez Living vicariously through mjp2

    Joined:
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    #5340
    Messages:
    8,315
    Gender:
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    First Name:
    Ed
    Chihuahua, Mexico
    Vehicle:
    TRD Sport Dcab 4x2 Black Sand Pearl
    OEM All Weather Mats, wheel locks, Toyota Silver Tube steps.....
    Glad to read this man.... i knew toyota would stand by its product....
     
  6. Jun 21, 2008 at 6:12 AM
    #26
    concrete jedi

    concrete jedi [OP] Well-Known Member

    Joined:
    Oct 20, 2007
    Member:
    #3142
    Messages:
    2,734
    Rochester N.Y
    Vehicle:
    06 Tacoma 4 door indigo blue
    Broken and scratched tailgate, cracked rear tail light lens, coffee stain in driver seat.
    Yeah it was good news, but while waiting for this to all go down I did visit the other dealers in town, and I inspected the tailgates of other makes, and we here at Toyota are behind the eight ball, at least the Tacoma. The Tundra seems ok, and I know the Fords are ok, I drive an 2007 for work and beat the snot out of it on a daily basis, the Nissans are nice and strong, I do question the Chevy/GMC's they seem weak like ours, I did not check Dodge. We bought Toyota for what they were, the long history of "beat me up, and it will cost you nothing" the storied engine, 22r will go down in the books as one of the best. Most of us bought trucks because we use them in some sort of capacity, i.e. hauling gear for around the house, camping/motorsports, or equipment for the job we have. We buy trucks for the back end, the open bed and tailgate, that where the money is made, and the tasks get done. Nothing brings a smile to a truck owner faster than loading your truck to the hilt, squating the springs, jumping in and driving away. Having people look at us and our truck and think " yeah man- drive on. When I loaded the bike in the back and I heard the cracking and poping, I knew it had failed and I have to say that was very deflating. I can honestly say I would have felt better had I banged it up on the road, not much, but a little. I know Toyota is addressing this issue and will once again be setting the example for others to follow.
     

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