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Bent frame/leaf mount on my 2009. Dealer tells me to go to Ford?!

Discussion in '2nd Gen. Tacomas (2005-2015)' started by Ends, Mar 26, 2010.

  1. Mar 26, 2010 at 2:05 AM
    #1
    Ends

    Ends [OP] Well-Known Member

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    Allright guys, i have a serious WTF here. Rant below.

    I got my 2009 4 bannger (sr5 4x4) suck in the yard last week with a full load. While trying to unload on the top of a hill, i hit some slick mud and found myself sliding down to mud up to my wheel wells. To make a long story short, i was STUCK. Had to get her towed out, from the rear.

    I finish my job, unload the truck, and hit the hwy. My rear end/whole truck was vibrating like crazy. Like someone jumping up and down in the bed. Stopped, and looked under the truck.

    I didn't take any pictures, but my rear leaf mount was completely twisted and fu*ked. Not drivable over 80km/h.

    I make my way to the dealer, calling ahead to let them know the issue. The collision guys say no issue, while the mount is on the frame, they can bent it back for me. whatever, just fix my truck.

    I spend 500$, and they re-bend the mount. Get the truck back, and hit the hwy. Same shit, no difference. I get back, get them to do an alignment, and turns out that all 4 are out. the rears are more then 0.20 degrees of an allowance.

    Now what comes next, really pisses me off. The service manager tells me that he really has no idea what to do, or how to fix my problem. I talked to a few of the mech's< where i was told to bring my truck to a ford dealership across town because they deal with more trucks?!?!

    I don't get it. I would think that if i bring my truck to the stealership i bought it from, they would at least know some sort of frame repair they deal with, and take it on my behalf. But no, i got no answers and advice to take my truck elsewhere.

    I have no idea what to do. This is a little more of a rant, but any suggestions out there? I will be calling the head of the dealership tomorrow, along with toyota canada, and some frame shops around town.

    Anyone hear of anything like this? All the mech's seem to be floored with a twisted leaf mount.

    Suggestions, advice, comments, directions?? I need some help guys.
     
  2. Mar 26, 2010 at 2:17 AM
    #2
    Sparky4.0

    Sparky4.0 Well-Known Member

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    LMFAO... what do you expect from a 19 yr old that got a job at stealership because he said I can change oil!!!! that sux bro. but ANY welding/machine shop will be of much more help than the stealership. ps. where did you hook up the strap to get extracted ? shackle?
     
  3. Mar 26, 2010 at 4:52 AM
    #3
    Fortech

    Fortech Well-Known Member

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    Since this is something that was the fault of the owner and not a warrantied issue, the dealer is likely sending you off to a facility that can better serve you with more specialized tools. Just because your dealer sold you the vehicle doesn't mean they can fix everything on that vehicle in every situation, especially when it comes to bent frames. As for getting the dealer to take it somewhere on your behalf - why waste your time and theirs? If you use the dealership as a middle man, they are going to want their piece of the pie as well ($$$). Cheaper to deal with the repair facility yourself.

    Exactly what problem do you have here? I really don't see an issue? If the frame is bent and cannot be fixed by your dealer, take it to somebody who can?:confused: It isn't a factory defect so really your dealer has no obligation to correct it if they aren't equipped to do the repair.

    You got pulled out from the rear. Where did you attach the tow strap/rope?

    EDIT: Is there any of that mud you spoke of still inside your rims? That will throw your wheels out of balance and shake your truck like nobody's business.
     
  4. Mar 26, 2010 at 4:55 AM
    #4
    08TRD Sport

    08TRD Sport ROOTIN AROUND

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    I would go somewhere else anyways the stealership is going to rape you even more!!!
     
  5. Mar 26, 2010 at 6:16 AM
    #5
    Breadbox

    Breadbox Well-Known Member

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    I think to recommend possible fixes we need some pix?

    Anyway, I know some custom off-road shops around here would actually weld new mounts for really large lifts. I bet if you do a local search you might find a shop set up to do such a job. If they can't be un-bent maybe weld up new mounts?

    :worthless:
     
  6. Mar 26, 2010 at 6:40 AM
    #6
    wlmuncy

    wlmuncy Well-Known Member

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    So the dealership gave you the best advice they have "The service manager tells me that he really has no idea what to do, or how to fix my problem. I talked to a few of the mech's< where i was told to bring my truck to a ford dealership across town because they deal with more trucks?!?!", and you are still upset with them. Maybe that is where they send their trucks. Sometime we all need to be adults and stop expecting someone else to fix our fuck-ups and stop crying when others don't want to. This is not a Toyota or dealership problem it is the OP problem to fix.
     
  7. Mar 26, 2010 at 6:44 AM
    #7
    Brunes

    Brunes abides.

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    You are on the hook for the damages. I would want the best results I could pay for. If the dealership tried to fix it and couldn't- I would take their recommendation and go somewhere else to get it worked out.

    I'm not going to lie- Frame issues always seem to leave gremlins when then "Just bend it back" You are going to have a good long while before it settles out- and it will NEVER be the same as it was before.

    I'd get over the dealership not being able to deal with your mistake and go find somewhere to get your truck fixed.
     
  8. Mar 26, 2010 at 6:57 AM
    #8
    bigburrito

    bigburrito Local Man

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    good point. mud or even snow stuck in your wheels will throw your wheel balance out the window
     
  9. Mar 26, 2010 at 8:55 AM
    #9
    nvdeserted

    nvdeserted Well-Known Member

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    That does suck but it does seem like it's beyond the spectrum of the average Taco mechanic. See an alignment specialist, or suspension shop.
     
  10. Mar 26, 2010 at 8:58 AM
    #10
    aficianado

    aficianado Well-Known Member

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    maybe the FORD shop has a frame rack?
     
  11. Mar 26, 2010 at 9:00 AM
    #11
    Khaos

    Khaos Big Member

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    Go to Ford? The hell... If they are not qualified to work on trucks, they shouldn't sell them.


    Hey! I'm 19 and trying to get a job at a dealership so I can change oil... Beats my current job.
     
  12. Mar 26, 2010 at 9:06 AM
    #12
    mjp2

    mjp2 Living vicariously though myself Moderator

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    My thought exactly. Might need to have the frame straightened.

    If the leaf mounts got bent, replace them with something more sturdy. Bending them back will only weaken them more.
     
  13. Mar 26, 2010 at 9:27 AM
    #13
    maxamillion2345

    maxamillion2345 Go home if you don't like guns liquor and whores.

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    Too many
  14. Mar 26, 2010 at 11:04 AM
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    Fortech

    Fortech Well-Known Member

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    I still like to hear where the tow rope/strap was attached to the truck. No point in more than one member having to go through this. As a rule I never attach anywhere but the tow hitch. I see lots of people attaching to one frame rail or the other, or around the rear axle, and cringe every time I see them being yanked out at an angle.
     
  15. Mar 26, 2010 at 11:52 AM
    #15
    MikeDeason

    MikeDeason Well-Known Member

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    Trying to picure your "LEAF MOUNT"...have any pics????

    Here's mine.

    leafthingy.jpg
     
  16. Mar 26, 2010 at 9:46 PM
    #16
    Isthatahemi

    Isthatahemi Well-Known Member

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    Strange replies considering that a vibration has nothing to do with any stationary parts (ie:the frame). If you have a vibration, it is a bent or broken moving part, (wheel, axle, driveshaft, brake drum...) or an out of balance part (wheel, driveshaft, or brake drum). My guess is likely there is a big chunk of mud stuck to the inside of one of your wheels....
     
  17. Mar 27, 2010 at 5:44 AM
    #17
    JKD

    JKD Well-Known Member

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    Where are the pictures?
     
  18. Mar 27, 2010 at 8:42 AM
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    Brunes

    Brunes abides.

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    While I agree with you about it possibly being mud- A misalignment cause cause a vibration- and if the leaf hanger is bent- that will cause a misalignment....no??
     
  19. Mar 27, 2010 at 9:47 AM
    #19
    BlueT

    BlueT Well-Known Member

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    It could be me but from your description of events I can not figure out how did you manage to bent mount.
    Those mounts dont bent when they dragged over rocks yet you manage to bent them in mud ???:confused:
    When you have bent frame or leaf mount you will not get vibrations.
    Either your wheels out of balance due to mud (like others stated) or your driveshaft is full of mud and out of balance.

    Bent frame will force truck to go to one side but not vibrate at some speeds. Vibrations means something is out of balance. So you need to tell us what did you hit and where .. ;)
     
  20. Mar 27, 2010 at 10:48 AM
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    Fortech

    Fortech Well-Known Member

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    Maybe someone wrapped the tow strap around just one side of the frame or maybe even around one side of the rear axle and yanked the truck out. Such sudden stress on only one side COULD bend something out of alignment, especially considering the truck had a load in the rear and stuck in mud. Maybe the tow vehicle gave a quick "pluck" instead of an evenly slow pull? God forbid the strap was placed around the spring pack itself and the truck pulled out.

    I asked this question earlier, but no reply yet. I know the OP has been browsing the thread though because they were online yesterday afternoon and the active users at the bottom of the page indicated they were reading this thread. After being in such a panic about the situation and browsing the thread but not posting, I assume they feel either really bad about their rant/actions or just started the thread as a troll. Not assuming one or the other but that's the way I interpret it...
     
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