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Best DFW area Toyota Stealership?

Discussion in 'Texas' started by bladsville, Apr 24, 2017.

  1. May 27, 2017 at 9:34 PM
    #21
    KarlTheToyotaGuy

    KarlTheToyotaGuy Well-Known Member

    Joined:
    Nov 26, 2016
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    #203317
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    First Name:
    Karl
    East of DFW, Tx
    Vehicle:
    V6, 4WD, 5 speed ... With mudflaps.
    Don't want to advertise without permission. PM inbound.
     
  2. May 28, 2017 at 7:47 AM
    #22
    bvbull200

    bvbull200 Well-Known Member

    Joined:
    May 17, 2016
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    #187193
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    2,740
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    Male
    DFW, Texas
    Vehicle:
    2013 DCSB SR5 Prerunner Texas Edition
    Fresh wiper fluid
    I'll take a PM with your dealer info as well. Routine service is coming up, but would like to get in with a good establishment!
     
  3. May 28, 2017 at 7:49 AM
    #23
    hoarder23

    hoarder23 Truck fell over

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    Shay
    San Diego
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    11 Black DCSB TRD OffRoad
    Scratches
    He's at Rock Wall on the east side of Dallas
     
  4. May 28, 2017 at 7:51 AM
    #24
    bvbull200

    bvbull200 Well-Known Member

    Joined:
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    Male
    DFW, Texas
    Vehicle:
    2013 DCSB SR5 Prerunner Texas Edition
    Fresh wiper fluid
    Son of a bitch, that's a drive for getting basic stuff done.
     
  5. Aug 1, 2017 at 8:20 AM
    #25
    bladsville

    bladsville [OP] Well-Known Member

    Joined:
    Mar 15, 2017
    Member:
    #213372
    Messages:
    334
    Gender:
    Male
    DFW
    Vehicle:
    2017 TRD Off-Road 4X4 MT
    Went to Toyota of Dallas for my 10,000mi service.

    As I was pulling in, I saw a clean 60-Series Landcruiser beside a Cement TRD PRO Tacoma.

    They were both owned by the same guy, and I couldn't catch him before he left so I asked the service writer about them. He got super cocky and said that they did an engine swap on the Landcruiser and were installing a TRD intake, exhaust, and SUPERCHARGER on the Tacoma. Pretty cool considering TRD put out a service bulletin stating discontinuing of the Supercharger and that no one develops a kit. :crazy: Unless they are doing a complete custom fab job which i never heard a stealership doing before. Either that or hes lying out of his ass.

    I hate liars. And I hate the fact that im turning my truck over to a liar. But I didn't call him out on his BS, swallowed my pride, handed over my keys.

    Come back two hours later after they called me and see that my front bumper trim is hanging from my truck. I point it out to them and they start denying it. I asked if they think that I am lying and the service MANAGER said that he isn't going to do shit about it and stormed off. So at this point I just want to leave and I call the service writer out on his bullshit about the supercharger and he stands his ground saying that he bets me money that they are SUPERCHARGING the TRD PRO Tacoma. What a bunch of fucking jokers.

    Cliffs- Don't EVER go to Toyota of Dallas for service.
     
  6. Aug 1, 2017 at 8:32 AM
    #26
    hoarder23

    hoarder23 Truck fell over

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    Shay
    San Diego
    Vehicle:
    11 Black DCSB TRD OffRoad
    Scratches
    You sound like you live an angry life.
     
  7. Aug 1, 2017 at 8:48 AM
    #27
    bladsville

    bladsville [OP] Well-Known Member

    Joined:
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    DFW
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    2017 TRD Off-Road 4X4 MT
    I guess it seems that way if you base my entire life about a post I made about a bad experience at a dealership?
     
  8. Aug 1, 2017 at 11:58 AM
    #28
    hoarder23

    hoarder23 Truck fell over

    Joined:
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    Shay
    San Diego
    Vehicle:
    11 Black DCSB TRD OffRoad
    Scratches
    Keyboard psychoanalysis is the best kind
     
    bvbull200 likes this.
  9. Aug 4, 2017 at 12:25 PM
    #29
    Cheers007

    Cheers007 Well-Known Member

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    Jan 12, 2017
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    DFW
    Vehicle:
    2017 Tacoma Limited
    Toyota of Richardson sucks. Very rude folks working there, even the parts department are bunch of disgruntled people behind the counter. Service department always looks disorganized and "behind".

    Patt Lobb McKinney has been good so far.
     
    Bagel likes this.
  10. Aug 4, 2017 at 12:52 PM
    #30
    -dustin

    -dustin Well-Known Member

    Joined:
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    Leander, TX
    Vehicle:
    T4R Trail
    ToD is such an odd duck. All sorts of internet chatter about them (or the online parts department, at least) but shit for service.
     
  11. Aug 4, 2017 at 1:02 PM
    #31
    hoarder23

    hoarder23 Truck fell over

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    Shay
    San Diego
    Vehicle:
    11 Black DCSB TRD OffRoad
    Scratches
    TRDParts4U is awesome, the service department is average.
     
    MRBOND101 likes this.
  12. Aug 4, 2017 at 1:14 PM
    #32
    DallasTX

    DallasTX Well-Known Member

    Joined:
    Feb 23, 2017
    Member:
    #211463
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    153
    Vehicle:
    2015 4x4 AC
    I have never used the service department, but agree the parts group is awesome. I put a new head gasket in my '92 and the parts guys were very helpful looking up the part numbers for me and verifying the ones I found myself. You have to order via their online site to get the discount, but they were always helpful at the counter. I had the parts delivered to the dealer and they were always delivered within a couple days and the "internet" parts group were equally helpful.

    On one order, the injector wire connectors, were back-ordered...apparently only two at any US dealer and waiting on an overseas shipment that was weeks out. I found them, of all places, at a motorcycle repair shop, called to cancel the back-order. They cancelled without issue. Prices are competitive too. Overall, parts department is excellent.
     
  13. Aug 7, 2017 at 7:32 AM
    #33
    bladsville

    bladsville [OP] Well-Known Member

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    DFW
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    2017 TRD Off-Road 4X4 MT
    I finally got a hold of the Service General Manager. He apologized on behalf of the dude who was playing manager that day and they offered to replace the front trim. I took the trim piece and said I would install it myself as I don't want anyone from their staff driving my vehicle again. So I guess its a decent outcome to the story.

    That being said, I am going to start collecting all of my receipts and servicing my truck myself.
     
    Crodliner and opentang like this.
  14. Aug 17, 2017 at 7:35 PM
    #34
    bvbull200

    bvbull200 Well-Known Member

    Joined:
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    2,740
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    DFW, Texas
    Vehicle:
    2013 DCSB SR5 Prerunner Texas Edition
    Fresh wiper fluid
    75k service is due. Suggestions in the Mid-cities/NRH/Keller/North Fort Worth area?
     
  15. Sep 20, 2017 at 2:13 PM
    #35
    gradyk33

    gradyk33 Member

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    Grady
    Vehicle:
    2017 Tacoma TRD Pro
    pending
    Plano was terrible. It took them 8 hours to replace a tire sensor and that's with having at 7 am appointment.
     
    Bagel likes this.
  16. Oct 5, 2017 at 8:27 PM
    #36
    Bagel

    Bagel Well-Known Member

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    Shaun
    DFW (Frisco)
    Vehicle:
    2017 White Tacoma 4x4 TRD/OR DCSB
    I just had the worst time at Pat Lobb Toyota in McKinney. I've never been so jerked around. Purchased my Taco last week and have spent over 15 hours at the dealership since then going in for this thing or that and getting the run around every time. I don't even want to get into the details because I'll get pissed. I'm driving a dirty and smelly loaner Camry because they didn't finish working on my brand new truck in the time frame they told me they would. Loaner was last one on the lot and never cleaned. Looks like a family has lived in it for a week. I'm honestly never going back to Pat Lobb.
     
  17. Feb 12, 2018 at 5:48 AM
    #37
    TexasGunGuy88

    TexasGunGuy88 Insta: @midnite_taco

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    Ryan
    Burleson , TEXAS
    Vehicle:
    17 Black SR5 DCSB 4x4
    KO2 285/65/16 - Yes it rubs F-Billys 5100s w/887 B- 5160 w/ HS-3AAL @Bajadesigns Lights HondoGarage Mount SOS Sliders
    Family Toyota in Burleson.. I’ve bought 3 vehicles ... don’t believe me check their reviews
     
    cowsquatch67 likes this.
  18. Nov 18, 2018 at 6:51 PM
    #38
    tkwny

    tkwny Well-Known Member

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    Randy
    Wylie, TX
    Vehicle:
    2016 Quicksand Tacoma TRD Off-Road
    Toytec 3" Lift w/AAL Demello Hybrid Sliders BFG KO2 285/70/17
    Avoid Toyota of Rockwall like the plague. I ordered my Quicksand TRDOR back in 2016 and, after waiting almost 4 months, the truck came in and the dealer traded it out from under me. And then they even had the nerve to tell me it had been "damaged in shipping". However, my rep had already given me the VIN # so I was able to get the real story from myCarfax. It was the first year of Gen3 and I know these things are in high demand (especially the QS) but sheesh! At any rate, I've had good experience with McKinney and even Cowboy (off I30) for service since. Oh, and BTW - I ended up locating the truck just like I had ordered originally in Norman, OK. I left the office at lunch and drove it home that evening. Good luck!
     
  19. Nov 22, 2018 at 6:40 AM
    #39
    Mitch76

    Mitch76 Well-Known Member

    Joined:
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    First Name:
    Mitch
    NRH, TX
    Vehicle:
    2015 DCSB PR
    Clazzios, 3G OR suspension, Debadged, TRD Skid, Kenwood HU.
    I bought mine at Freeman. Although i didnt care for the finance guy, i have enjoyed their service dept. When i had warranty work to be done i called ahead and got everything set up with a loaner and was in and out in ten minutes. They kept my truck for a couple days and kept me informed the whole time. All the issues were repaired as expected.
     
  20. Nov 22, 2018 at 6:54 AM
    #40
    jnw32

    jnw32 Well-Known Member

    Joined:
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    John
    Dallas, TX
    Vehicle:
    2016 White Tacoma TRD Off-Road DCSB
    265/75/16 KO2s, SR5 Grille, Undercover Flex tonneau cover, de-stickered, partially de-badged
    I have had good luck with Cowboy Toyota off I30.
     

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