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Beware of TrainHorns.net bad experience

Discussion in 'Product Reviews' started by klock, Apr 14, 2010.

  1. Apr 14, 2010 at 2:48 PM
    #1
    klock

    klock [OP] Member

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    I have been enjoying this forum for quite some time. A month or so ago a post was made regarding loud horns, specifically from trainhorns.net , I was interested so I purchased an inexpensive ( $75 ) horn to be installed on a new 2010 DC LB in shipment to my dealership. The truck arrived a few weeks later than projected so the parts department held on to the horn so they could install it when the truck arrived. Well, the truck arrived they preped and installed my horn...it beeped once and then quit. The service guy feels it is either a bad relay in the horn or the electric motor is shot. I call TrainHorns.net and get nothing but a runaround. Customer service keeps telling me there is nothing they can do even though they say the horn comes with a one year warranty. All they do is tell me they are contacting the manufacturer but that is all they can do. One beep, $75, it's a ripoff and an agravation I don't need !!!
     
  2. Apr 14, 2010 at 2:49 PM
    #2
    DeeKay21

    DeeKay21 Lieutenant Dan.

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    Now i never want to talk bad about Toyota, but maybe they did the install wrong and didnt want to fess up to it??:confused: Just a thought.:rolleyes:
     
  3. Apr 14, 2010 at 2:49 PM
    #3
    Brunes

    Brunes abides.

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    Moved to the Product Reviews section...
     
  4. Apr 14, 2010 at 2:52 PM
    #4
    bigburrito

    bigburrito Local Man

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    did you check to make sure everything is properly grounded? all connections are secure? make sure its not an install problem first? a horn is pretty basic
     
  5. Apr 14, 2010 at 2:53 PM
    #5
    bigburrito

    bigburrito Local Man

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    Demello sliders, fog lights anytime, 265/75R16 Duratracs, 60" HiLift, VIAIR OBA 2.5 gallon tank, FM Super 44, TSB springs, 5100s at .85, bent tailgate
    beat me to it
     
  6. Apr 14, 2010 at 2:54 PM
    #6
    BSPDX

    BSPDX Well-Known Member

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    probably made in china...:annoyed:


    sorry dude, I hope you get taken care of!
     
  7. Apr 14, 2010 at 3:57 PM
    #7
    klock

    klock [OP] Member

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    No. The install was good. The product sucks and the manufacturer just keeps sending a generic message that no returns or exchanges are allowed. Lesson learned, hope you can avoid my mistake.
     
  8. Apr 14, 2010 at 6:14 PM
    #8
    wljohns

    wljohns Member

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    You pay with credit card? If so contact them and dispute charges due to warranty not being honored. And have your documentation of their denial ready...
     
  9. Apr 14, 2010 at 11:18 PM
    #9
    Hootbro

    Hootbro Omnipotent

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  10. Apr 16, 2010 at 7:09 AM
    #10
    klock

    klock [OP] Member

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    Yes, it was installed past the 14 day limit, but it still is suppose to be under a one year warranty. I am not looking for my money back, I just want the parts necessary to have the horn work. Train Horns.net will not even authorize a return of the defective horn for warranty work !!! Devils advocate ???....I dont think so.
     
  11. Apr 16, 2010 at 7:18 AM
    #11
    wiscdave

    wiscdave Lets Do It!

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    that sucks, if a deal is too good to be true..probably is. 75 bucks is supercheap
     
  12. Apr 16, 2010 at 11:52 PM
    #12
    Hootbro

    Hootbro Omnipotent

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    Do even know what it means?
     
  13. Apr 17, 2010 at 10:35 AM
    #13
    klock

    klock [OP] Member

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    LOL....Hey professor, you need to work on your sentence structure before I can help you with your vocabulary.
     
  14. Nov 11, 2010 at 2:39 AM
    #14
    chad68

    chad68 Master Jedi Member I am...

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    Kinda old thread. Wondering if anybody ever checked the fuse on the truck?

    I installed a louder horn on mine and it popped the factory fuse the 1st or 2nd time I went to use it. Read the instructions and it required a larger fuse, problem solved. Stock I think was like 10 amps or something and required a 20 amp or something.
     
  15. Nov 11, 2010 at 5:12 AM
    #15
    Hootbro

    Hootbro Omnipotent

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    Popping in a larger fuse has it's risks as the wiring may have not been rated for the higher amperage fuse. Can run the risk of electrical fire.
     
  16. Nov 11, 2010 at 7:04 AM
    #16
    chad68

    chad68 Master Jedi Member I am...

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    Maybe if you lay on the horn for 5 minutes straight.
     
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