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Discussion in '2nd Gen. Tacomas (2005-2015)' started by chicagocontractor, Oct 26, 2011.

  1. Oct 26, 2011 at 5:25 PM
    #1
    chicagocontractor

    chicagocontractor [OP] Active Member

    Joined:
    Jul 4, 2011
    Member:
    #59287
    Messages:
    32
    Gender:
    Male
    First Name:
    Jon
    Chicago, IL - Elgin
    Vehicle:
    '07 - 2wd
    Ordered new grill guard the other day, they sent me a bull guard instead. Thought i was getting an awesome deal a dee zee grill guard $150 and free shipping. I called them up and they said they are having technical difficulties and admitted it was there fault, and offered to ship it back with a refund.

    Think they should have offered me something to make it right? Seems a little shady because they still haven't fixed the site.

    http://www.stylintrucks.com/parts/dee_zee_grille_guard/1104000083_DEEGR7575.aspx[/URL]
     
  2. Oct 26, 2011 at 5:48 PM
    #2
    Polymerhead

    Polymerhead Well-Known Member

    Joined:
    Oct 15, 2010
    Member:
    #44737
    Messages:
    4,801
    Gender:
    Male
    Missouri
    Vehicle:
    '18 TRD Limited Inferno...Tundra!
    Yes, they should have offered to take it back, refund your shipping for the initial delivery and return, admit fault, and apologize. Sounds like they did just that.
     
  3. Oct 26, 2011 at 5:49 PM
    #3
    Boerseun

    Boerseun Well-Known Member

    Joined:
    Jul 25, 2011
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    Ferdie
    Sarasota, Florida
    Vehicle:
    2018 Tundra TRD Sport 4x4
    Upgraded 2002 Tacoma to 2018 Tundra
    ^^^^yes
     
  4. Oct 26, 2011 at 5:58 PM
    #4
    SB11Tacoma

    SB11Tacoma Well-Known Member

    Joined:
    Aug 22, 2011
    Member:
    #62127
    Messages:
    69
    Gender:
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    First Name:
    Dave
    New York
    Vehicle:
    11 TRD Sport DCLB 4X4 with JBL
    Lund Nerf Bars Tonnopro Tri Fold
    They did what they should have..shit happens
     
  5. Oct 26, 2011 at 6:14 PM
    #5
    chicagocontractor

    chicagocontractor [OP] Active Member

    Joined:
    Jul 4, 2011
    Member:
    #59287
    Messages:
    32
    Gender:
    Male
    First Name:
    Jon
    Chicago, IL - Elgin
    Vehicle:
    '07 - 2wd
    i have been thinking about buying it for the last few weeks, when i called they where not surprised. They said dee zee calls bull guards - grill guards and its the photo that is a glitch. Just thought it was a little shady that they didst fix it yet. going to wait and see how long it is going to take them.


    thanks for the responses
     

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