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Blue Ridge Overland Gear Introduction!

Discussion in 'Blue Ridge Overland Gear' started by BlueRidgeOverlandGear, Jun 9, 2018.

  1. Nov 28, 2018 at 1:31 PM
    #81
    KTJO 4x4

    KTJO 4x4 Well-Known Member

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    Oregon
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    Nitro 4.88 Gears OVTune 1.05 91Oct DirtyDeeds Exhaust
    I tried calling twice during my work breaks but everyone was busy. I’ll have to wait until after work now and try a third time. This comes with the three pouches inside as well correct?
     
  2. Nov 29, 2018 at 7:17 AM
    #82
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

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    BROG
    Bedford, Virginia, USA
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    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Hey Katie, sorry about that, it was a crazy busy day for us! Calling you back shortly! :)
     
  3. Nov 29, 2018 at 7:51 AM
    #83
    KTJO 4x4

    KTJO 4x4 Well-Known Member

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    Nitro 4.88 Gears OVTune 1.05 91Oct DirtyDeeds Exhaust
    Ok. Thank You!
     
  4. Dec 10, 2018 at 9:19 PM
    #84
    Sn4rlax

    Sn4rlax Well-Known Member

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    Warren
    Ashburn, VA
    Vehicle:
    2016 Red Taco 4x4 V6
    Your Molle Visor and Tacoma Attic just arrived. I was looking at a few videos/pictures from your site and I noticed the g-hooks/buckles I have are plastic compared to the metal ones that seem way easier to tighten/loosen than these plastic ones. Production change? Just wondering, perhaps a link to where I could get those and just add them myself?

    Overall, great products tho!
     
    meistervision likes this.
  5. Dec 11, 2018 at 6:26 AM
    #85
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

    Joined:
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    First Name:
    BROG
    Bedford, Virginia, USA
    Vehicle:
    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Hey Warren, thank you, glad they made it to you!

    We just sent you a message! ;)
     
  6. Jan 30, 2019 at 7:56 PM
    #86
    meistervision

    meistervision ig:kc3dwm / callsign:KC3DWM

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    Kyle
    Austin, TX
    Vehicle:
    2018 Quicksand TRD Off Road
    I want to point out that I’ve personally spent $1000+ with this vendor. Products are awesome, fulfillment is awful. I’ve received “substituted” items (i.e. substitutions for out of stock items). When I’ve enquired about issues with fulfillment, the vendor has offered to send return labels (surprise: they never followed through). I’m absolutely sick of going back and forth with this vendor with them NEVER following through with their offers. This vendor (imho) should stop trying to make deals on Instagram and should start being serious about following procedures that support fulfillment outcomes. My last order took over 30 days to ship, and the order wasn’t complete. The vendor has never made this right, despite communication over Instagram, negative Facebook reviews, and disputes via PayPal. BUYER BEWARE!!!!

    From my perspective, there should be an open discussion about revoking this vendor’s “vendor” status on Tacoma world.
     
  7. Jan 30, 2019 at 7:59 PM
    #87
    meistervision

    meistervision ig:kc3dwm / callsign:KC3DWM

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    Kyle
    Austin, TX
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    2018 Quicksand TRD Off Road
    It seems like y’all are just are too busy to deal with your customers!
     
  8. Jan 30, 2019 at 8:01 PM
    #88
    meistervision

    meistervision ig:kc3dwm / callsign:KC3DWM

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    Kyle
    Austin, TX
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    2018 Quicksand TRD Off Road
    Good luck getting a real response from these guys! They seem overwhelmed with their “IG” demand.... I don’t think they have the bandwidth to legitimately give any f*cks about following through with what they say they will do. It’s sad because the products are super cool/well made.
     
  9. Jan 30, 2019 at 8:13 PM
    #89
    4x4Runner

    4x4Runner Now with more Oi Vey! Moderator

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    Not north, not south, not west, mostly east
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    nuttin fancy
    We have a vendor review section for such comments if you’d like to voice your concerns there.

    https://www.tacomaworld.com/forums/vendor-reviews.97/
     
  10. Jan 30, 2019 at 9:14 PM
    #90
    meistervision

    meistervision ig:kc3dwm / callsign:KC3DWM

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    Kyle
    Austin, TX
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    Thanks! I didn’t realize there was a designated spot to voice concerns regarding vendors. I’ll put together a formalized complaint there. I definitely want others here to be aware of this vendor’s practices (apologies for my frustrations).
     
    Last edited: Jan 30, 2019
    mach1man001 likes this.
  11. Jan 31, 2019 at 8:45 AM
    #91
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

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    First Name:
    BROG
    Bedford, Virginia, USA
    Vehicle:
    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Hi Kyle! You are right, We apologize for dropping the ball on our end. We have sent out the correctly colored pouches that you requested. Tracking information will be emailed to you shortly, if it hasn't already.

    In the future, please contact us via phone (866-855-5471) or via email: Blueridgeoverlandgear@gmail.com for any customer service inquiries, concerns or issues.

    I will also give you my personal cell phone number (757-635-0037) as well as my direct email: adam@blueridgeoverlandgear@gmail.com

    We are more than happy to handle these issues before they escalate like this, and we are very sorry in this instance that it did. I hope that the extra items that we sent out in addition to the correct items will be a start to making this situation right.

    Thank you for your patience,

    Adam
     
    Last edited: Jan 31, 2019
  12. Feb 4, 2019 at 9:21 AM
    #92
    Sn4rlax

    Sn4rlax Well-Known Member

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    Warren
    Ashburn, VA
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    Sorry to hear about your issues man. They actually responded that evening to me, and gave me some nice insight into the change they made. Fixed my issue, hopefully you get your issues fixed too.
     
  13. Feb 10, 2019 at 6:49 PM
    #93
    bkrdave36

    bkrdave36 Well-Known Member

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    Dave
    Wittmann,AZ
    Vehicle:
    06 Prerunner Double Cab Black
    Daystar 3 inch lift, Icon Stage 3 Rear Leaf Springs, Durobump bump stops,Bilstein 5125 shocks, BFG All Terrain KO2 Tires, Avid Light bar and step rails, Victory 4x4 bed rack with Tepui Ayer Rooftop Tent, Anytime Fog light mod, Outside Air Temp Gauge mod, ImMrYo Rearview Mirror mod, Chinese Knockoff LED lights, Body Armor 4x4 Offroad Swingout rear tire carrier and bumper, Victory 4x4 Bed Stiffeners, Rattle can Custom Camo paint stripe, Truxedo Lo Pro tonneau cover, various Blue Ridge Overland Gear storage solutions in cab, thats it so far .... to be continued!
    Hey Adam! With the history of 2nd Gen Tacoma sun visors not being able to stay up over time, will your visor storage system hasten this problem?

    Is it possible to get nearly everything in the "Camel" color or just the seat back molle?

    Savings started for this...
     
  14. Feb 13, 2019 at 8:04 AM
    #94
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

    Joined:
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    Messages:
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    First Name:
    BROG
    Bedford, Virginia, USA
    Vehicle:
    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Hey Dave! There is a bit more weight to our Visor Panels(not a lot), however, if the "Zipper" side of either the MOLLE or Velcro Visor Panel is pointing down, the other side will have the "Loop" or "Soft" side of the Velcro pointing up and resting on your headliner. Rather than replacing the entire Sun Visor due to a worn out spring mechanism inside of it, you always have the option of using a "Sticky Backed Hook" Velcro stuck on the headliner to keep the sun visor from falling down, yet still functional. :thumbsup:

    I do have the double-sided Velcro Coyote(Camel) Visor Panels in stock right now in a limited quantity, and there's been talk of discontinuing them. Give us a call! :)

    Edit - We should also add, that as a safety issue, we do of course recommend replacing your sun visor, especially if it has the potential to fall and block your vision while driving, thus causing an accident.
     
    Last edited: Feb 13, 2019
    bkrdave36, ETXTacoma and Gunshot-6A like this.
  15. Mar 2, 2019 at 10:54 AM
    #95
    Clark27

    Clark27 Well-Known Member

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    Chris
    Springfield, MA
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    Any plans for a tax-season sale of any sort? I know a lot of the offroad community does a similar sale. I have a few of your products and looking at a few more!
     
  16. Mar 20, 2019 at 12:50 PM
    #96
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

    Joined:
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    Messages:
    106
    First Name:
    BROG
    Bedford, Virginia, USA
    Vehicle:
    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Hey Chris, sorry for the delay! As of right now we don't have any specific plans for sales, but shoot me a private message and i'll see what I can do for you! ;)
     
  17. Apr 6, 2019 at 10:49 PM
    #97
    Kheiron

    Kheiron @Koditten Pirate Radio member #003

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    Kenwood d710g, high speed pheasant mod

    Adding my two cents here for others to see. BROG seems to be your typical business offering quality kit that's experiencing growing pains. These folks seem to me to be good people offering quality products. I had a few CS issues with a gift card and expected them to return calls at the speed of Amazon Prime.

    I gave them an earful when our schedules finally aligned and we got in touch with each other. Things worked out well in the end and I am super happy with my purchases and ultimately the customer service I received. I will be buying all of the new Tacoma stuff that they make for my next trip and will continue to support them.
     
  18. Apr 9, 2019 at 6:51 AM
    #98
    BlueRidgeOverlandGear

    BlueRidgeOverlandGear [OP] Well-Known Member Vendor

    Joined:
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    First Name:
    BROG
    Bedford, Virginia, USA
    Vehicle:
    We own anything from an 80 Series, Mercedes 4x4 Sprinter, to a Mercedes Turbo-Diesel XJ.
    Thank you Kevin!! :thumbsup:
     
  19. May 12, 2019 at 6:45 PM
    #99
    JLink

    JLink Well-Known Member

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    Josh
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    Lifted, Locked, Armored. Ready To Wheel.
    Thanks!
    Just ordered a Skottle kit and was happy to save some $


    Also just ordered a spare tire bag last week and had it within 2 days, and I’m blown away by how nice it is. So much better than my old trasharoo!
     
  20. May 12, 2019 at 7:08 PM
    #100
    HomerTaco

    HomerTaco O.o •_• -_- O.O Vendor

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    four sticks, dual cases, zero fucks...
    ...................................................................................................................................................... Core-Hurst short throw shifter & T-handle / Carbon Fiber Interior / custom console light / De-badged / leather interior / Heated Front seats / Red Line Hood Struts / Painted speaker grills /one-off TRD Satoshi Grill with 12-15 front-end swap/ Pioneer AVIC-X920BT HU / Scangauge II / Black LED Tails / Dash Mount for iPad mini / Safari Snorkel / Auto-pilot mode / Leer 100XQ Cap / 4x Innovations sliders / Rear Diff Breather Mod / front windows tinted to 35% / Brute Force Fab Hybrid Front Bumper / BAMF Rear Diff Skid / Budbuilt Skids / CBI Trail Master 2.0 rear hybrid bumper / Fox rr coils/ TC UCA's/ TC spindle gussets/ TC Cam Tab gussets / Dakar leafs / Defined Engineering shackles / All pro U bolt flip / Timbren Rear Bumpstops / BAMF LCA skids / Exhaust re-route / Fog Light anytime Mod / LowRange Off Road extended rear brake lines / ATO Shackle Flip / sectioned Bushwhacker flares / re-geared to 4.56 / ARB Front & Rear Locking Diff / ARB CKMA12 compressor / PrInSu full rack system / 1" body lift / Inchworm 4.7 crawlbox / twin stick FJ t-case / Davez off-road triple-stick kit/
    Their shop in Va is pretty cool Josh. I stopped in there back in June of last year.
     
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