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Buyer Beware - Carlights360 / Karpart360 on Amazon

Discussion in '3rd Gen. Tacomas (2016-2023)' started by Ztowntaco, Jun 28, 2020.

  1. Jun 28, 2020 at 6:33 AM
    #1
    Ztowntaco

    #1
    Ztowntaco [OP] Member

    Joined:
    Jan 13, 2020
    Member:
    #315991
    Messages:
    7
    Gender:
    Male
    First Name:
    Jonathan
    Vehicle:
    2020 DCSB TRD OR
    Hey guys,

    Just a heads up - purchased some TRD-Pro style tail lights from these guys in January on Amazon.

    After five months, the tail lights are already developing a haze on the exterior plastic. I reached out to the seller for a warranty claim (5-mos into a 1-year warranty) and they refused, citing "wear and tear".

    I've learned my lesson - will purchase from a forum vendor next time.
     
    Ztowntaco, Jun 28, 2020
    #1
  2. Jun 28, 2020 at 6:34 AM
    #2
    TengoTaco

    #2
    TengoTaco Newb

    Joined:
    May 26, 2008
    Member:
    #6892
    Messages:
    709
    Gender:
    Male
    La Quinta, CA
    Vehicle:
    2020 OR 4x4 Manual
    8112, SPC, Elka 2.0 rear and Icon AAL. About 1.5”
    What does Amazon have to say?
     
    TengoTaco, Jun 28, 2020
    #2
    Chew likes this.
  3. Jun 28, 2020 at 7:25 AM
    #3
    Ztowntaco

    #3
    Ztowntaco [OP] Member

    Joined:
    Jan 13, 2020
    Member:
    #315991
    Messages:
    7
    Gender:
    Male
    First Name:
    Jonathan
    Vehicle:
    2020 DCSB TRD OR
    Should I reach out to them separately? How does that work?
     
    Ztowntaco, Jun 28, 2020
    #3
  4. Jun 28, 2020 at 8:06 PM
    #4
    TengoTaco

    #4
    TengoTaco Newb

    Joined:
    May 26, 2008
    Member:
    #6892
    Messages:
    709
    Gender:
    Male
    La Quinta, CA
    Vehicle:
    2020 OR 4x4 Manual
    8112, SPC, Elka 2.0 rear and Icon AAL. About 1.5”
    Contact Amazon directly if you feel one of the vendors are not following through with the advertised terms. They have the muscle to motivate them. Be nice, but firm. Amazon will make it right.
     
    TengoTaco, Jun 28, 2020
    #4
    tac0will, whatstcp and jmauvais like this.
  5. Jun 28, 2020 at 8:30 PM
    #5
    jmauvais

    #5
    jmauvais Received 2 votes in a poll one time.

    Joined:
    Oct 13, 2016
    Member:
    #199716
    Messages:
    3,643
    Gender:
    Male
    First Name:
    Jason
    NorCal
    Vehicle:
    2018 TRD OR 4x4 DCSB
    ...stuff
    second this. Amazon will make it right
     
    jmauvais, Jun 28, 2020
    #5
    whatstcp likes this.

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