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BUYER BEWARE: Explore Overland

Discussion in 'Vendor Reviews' started by sixstring, May 7, 2022.

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  1. May 21, 2022 at 10:43 AM
    #341
    OG_Tacoma

    #341
    OG_Tacoma Well-Known Member

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    Would've been best to have stopped there and left it at that...
     
    OG_Tacoma, May 21, 2022
    #341
    4gnnr, RM9809, Merling and 1 other person like this.
  2. May 21, 2022 at 1:52 PM
    #342
    MotoTacoma

    #342
    MotoTacoma Adrenaline Addict

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    Pencilveineeya
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    tacoma sold 11/13/13 GX470 has 2” Dobinsons IMS w/JBA UCA, Baja Designs S1 ditch lights, more to come!
    Same here.
     
    MotoTacoma, May 21, 2022
    #342
    muddyt4r2[QUOTED] and RM9809 like this.
  3. May 23, 2022 at 5:29 AM
    #343
    sixstring

    #343
    sixstring [OP] Well-Known Member

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    sixstring, May 23, 2022
    #343
    muddyt4r2, msanford4rnr, 4gnnr and 2 others like this.
  4. May 23, 2022 at 2:19 PM
    #344
    OG_Tacoma

    #344
    OG_Tacoma Well-Known Member

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    New post in the "Screwed by Explore Overland" FB group...this was about a half-hour ago :eek::eek:

    Screen Shot 2022-05-23 at 5.18.22 PM.jpg
     
    OG_Tacoma, May 23, 2022
    #344
    EmptyVault, Aqualoon and 4gnnr like this.
  5. May 23, 2022 at 2:34 PM
    #345
    4gnnr

    #345
    4gnnr Member

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    Lots and planning more
    Trying to call now but seem the number I have for them is disconnected. Is there another number?
     
    4gnnr, May 23, 2022
    #345
  6. May 23, 2022 at 2:41 PM
    #346
    OG_Tacoma

    #346
    OG_Tacoma Well-Known Member

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    I'm sure there's always another number LOL But I do not know know what it is.

    And it's not my post, so I have no more information.
     
    OG_Tacoma, May 23, 2022
    #346
    4gnnr[QUOTED] likes this.
  7. May 23, 2022 at 2:43 PM
    #347
    sixstring

    #347
    sixstring [OP] Well-Known Member

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    Toronto, Ontario, Canada
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    Unfortunately I’m like a 10-11 hr round trip otherwise I’d do the drive. If anyone lives close to Buffalo and can pick up my sliders, that’d be cool… long shot, I know

    And if I did receive my sliders, I’d pay back Derrick the credit I got from my bank.
     
    sixstring, May 23, 2022
    #347
    SR-71A and 4gnnr like this.
  8. May 23, 2022 at 2:47 PM
    #348
    OG_Tacoma

    #348
    OG_Tacoma Well-Known Member

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    I would be highly shocked if the meet-up actually went through as planned. Having said that...

    ...According to the post (FWIW I'm not saying anything that's not already "public" info!)...he's going to try to meet Derrick in the late evening. If this is legit, other people *should* be allowed to get their stuff too.
     
    OG_Tacoma, May 23, 2022
    #348
    4gnnr and Radar1005 like this.
  9. May 23, 2022 at 2:52 PM
    #349
    Sean42

    #349
    Sean42 Well-Known Member

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    So where did all the money go?
     
    Sean42, May 23, 2022
    #349
    muddyt4r2, Road_Warrior and 4gnnr like this.
  10. May 23, 2022 at 2:55 PM
    #350
    tcjacado

    #350
    tcjacado Well-Known Member

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    tcjacado, May 23, 2022
    #350
    Superdave1.0, EmptyVault, Toyotarunner825 and 5 others like this.
  11. May 23, 2022 at 4:19 PM
    #351
    sixstring

    #351
    sixstring [OP] Well-Known Member

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    Well, according to the OP, he’s ‘friends’ with Derrick so maybe that’s how he managed to get and invite. That said the OP posted in the FB group to inform others who are also going to try and get ahold of Derrick for pickup. Let’s see what happens. If these meetings do actually happen, I think it’s a good thing for the customers as well as Derrick.
     
    sixstring, May 23, 2022
    #351
    SR-71A, 4gnnr and OG_Tacoma[QUOTED] like this.
  12. May 23, 2022 at 7:04 PM
    #352
    LowEndSpark

    #352
    LowEndSpark New Member

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    Just joined to post my experience for reference.

    Ordered hybrid bumper for my Gx470 on 10-08-2021 $1384.00 (bumper+freight) Then added full bull bar on 12-10-21 after talking with Explore Overland $125.
    Total $1509.00

    Contacted EO by phone and was cutting them slack on delivery time because my business was also effected by supply chain issues and they were always apologetic.

    After this thread started I tried to contact EO for refund, heard nothing and opened disputes.

    PayPal won’t help me because it is past the cutoff on the original purchase of $1384.00 and Capitol 1 only goes 60days to open a dispute.

    I might get the $125.00 back from PayPal for the December bull bar add on because it is still within their dispute window so that’s something!

    Filed a complaint with NY consumer protection.
    Learning the hard way about payment/consumer protections. ‍

    Got me thinking about how when companies have lead times longer than your payment protections, but require full payment out of the gate, you really are rolling the dice.

    Anyway, just adding to the pile.
    Thanks for starting the thread, it has been very helpful.
    I wish everybody the best of luck getting their orders and or refunds.
     
    LowEndSpark, May 23, 2022
    #352
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  13. May 24, 2022 at 3:36 AM
    #353
    johnmichael125

    #353
    johnmichael125 mikeD1Esel

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    West Point, NY
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    Shameless Lil B’s Fabrication plug…ordered last week, shipped the next day…picked up yesterday.

    50D556C6-5AA5-4E2C-A2D8-419BB3B085D2.jpg
     
    johnmichael125, May 24, 2022
    #353
    muddyt4r2, GOTH.TACO, OG_Tacoma and 6 others like this.
  14. May 24, 2022 at 9:49 AM
    #354
    Yodamoto

    #354
    Yodamoto New Member

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    Suspension lift bilstein 6112 w uniball upper control arms. 33” tires on Xd rims
    Joined to share same experience as others with explore overland. Not good. No bumper after 9 weeks on a 4-6week DIY bumper kit. Was told at 4 weeks it would be shipped out in two weeks. That was last thing I heard 5 weeks ago. Luckily I’m only in 715 bucks but I did submit a dispute thru my bank just today. I have a feeling it’s not gonna go good but we’ll see.
     
    Yodamoto, May 24, 2022
    #354
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  15. May 24, 2022 at 11:38 AM
    #355
    EmptyVault

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    EmptyVault Member

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    So I called my bank and they can't do anything about it because it's been more than 75 days. I don't know if my bumper has been built or not, I was told it was shipped to the powder coat company. Does anyone know what company that is? Who wants to take a road trip to NY from GA?
     
    EmptyVault, May 24, 2022
    #355
    muddyt4r2 and MotoTacoma like this.
  16. May 24, 2022 at 10:03 PM
    #356
    EmptyVault

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    EmptyVault Member

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    Tried PayPal but it's been more than 180 days. And I used a debit card so my only hope is they actually made my bumper and it's just sitting up there. It's been 28 weeks since I ordered so the 20 week lead time should kick in any moment.
     
    EmptyVault, May 24, 2022
    #356
    muddyt4r2 likes this.
  17. May 24, 2022 at 10:29 PM
    #357
    tacopeter

    #357
    tacopeter My truck isn't modded. It's well optioned.

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    I think he’s still rolling the dice on this one. Even if he gets his items, I hope they were done right and not half assed like the previous customer encounters.
     
    tacopeter, May 24, 2022
    #357
    muddyt4r2 likes this.
  18. May 25, 2022 at 1:55 PM
    #358
    EmptyVault

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    EmptyVault Member

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    I wonder if that guy got his parts and if anyone will ever get anymore.
     
    EmptyVault, May 25, 2022
    #358
  19. May 25, 2022 at 2:01 PM
    #359
    50TH STATE

    #359
    50TH STATE Well-Known Member

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    Hopefully he got it. I already got reimbursed from my cc company and ordered from Showstoppers a set from RSG sliders
     
    50TH STATE, May 25, 2022
    #359
    Toyotarunner825 and sixstring[OP] like this.
  20. May 25, 2022 at 2:02 PM
    #360
    sixstring

    #360
    sixstring [OP] Well-Known Member

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    Yes he did. Wasn't able to confirm if there was anything else that was ready for pickup or anything.
     
    sixstring, May 25, 2022
    #360
    OG_Tacoma likes this.
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