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Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars

Discussion in '3rd Gen. Tacomas (2016+)' started by tonered, Dec 13, 2019.

?

DAH Delivery Challenge

  1. Ordered?

    28.3%
  2. Received?

    41.8%
  3. Have to bend upper clip to fit?

    15.2%
  4. Missing Upper Cover?

    6.5%
  5. Missing Lower Cover?

    2.7%
  6. Incorrect Hardware?

    16.3%
  7. Scratches / Damage?

    11.4%
  8. Other (oh gawd)?

    17.4%
  9. Magically Perfect!

    24.5%
  10. Stuck in Shipping Label Created Purgatory?

    4.3%
  11. OGs Still Waiting since Before the Ban?

    7.1%
  12. Return Attempted?

    1.6%
  13. Return Actually Happened?

    3.8%
Multiple votes are allowed.
  1. Jan 1, 2021 at 12:03 PM
    #2021
    tacobelletx

    tacobelletx Well-Known Member

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    Lol, I'd rather order the pack of 50 that's been discussed here if mine is the wrong size than to try and get a response from her. :rofl:
     
    Benny blanco and wiljayhi like this.
  2. Jan 1, 2021 at 12:05 PM
    #2022
    wiljayhi

    wiljayhi Go Habs! before you’re gone for good

    Joined:
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    First Name:
    Jim
    Winnipeg, MB, EL: 784 ft
    Vehicle:
    ‘18 DCSB TRD OR KDM6, SLT, custom
    Reading that sounds to me like she’s relieved that she can offload the blame onto some low level Chinese warehouse guy. And, if things go more wrong, it’s the Break that did it.

    But, it is what it is.
     
    tonered [OP] and Bertw192 like this.
  3. Jan 1, 2021 at 12:11 PM
    #2023
    RushT

    RushT Amateur Everythingist

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    Got my pay notice last night. Paid this am. Hopefully I slide in before the pending ‘Break’.
     
    wiljayhi likes this.
  4. Jan 1, 2021 at 12:12 PM
    #2024
    jcardona1

    jcardona1 Well-Known Member

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    Of course. With her it's always someone else's fault.

    It's not her fault she can't respond to everyone timely, it's her employer's fault for making her work a full-time job.

    It's not her fault pre-orders took so long to ship out, you guys should have been on top of it and paid your shipping fees.

    It's not her fault the wrong bolt covers were sent, it's her vendor.

    It's not her fault the wrong sized hardware was sent, it's her vendor.

    Nothing is her fault because as she says, "I'm doing this for the community."
     
  5. Jan 1, 2021 at 12:21 PM
    #2025
    ortho

    ortho Well-Known Member

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    I got my email last night finally. No responses to any of my actual inquiries.
     
  6. Jan 1, 2021 at 12:47 PM
    #2026
    wiljayhi

    wiljayhi Go Habs! before you’re gone for good

    Joined:
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    First Name:
    Jim
    Winnipeg, MB, EL: 784 ft
    Vehicle:
    ‘18 DCSB TRD OR KDM6, SLT, custom
    If you want her to talk to you, you gotta text her during working hours.

    Don’t know why, just do.
     
  7. Jan 1, 2021 at 12:50 PM
    #2027
    oly51

    oly51 Well-Known Member

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    S.E. MA
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    From what I gather, Katie has a full-time job and KJTO 4x4 is currently a part-time operation. That huge shipment must be overwhelming especially with the cover mix up which means each package must be opened to check.

    While I don't agree with new orders being shipped before those of us who preordered I think we should cut her some slack. We've waited this long what's an additional couple of weeks gonna matter.
     
  8. Jan 1, 2021 at 12:50 PM
    #2028
    RyanDCLB

    RyanDCLB Well-Known Member

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    You forgot, it's not her fault you signed up for a kickstarter, but expected it to be turnkey plug-n-play. :rofl:
     
    tonered [OP] likes this.
  9. Jan 1, 2021 at 1:02 PM
    #2029
    baldbeardedtaco

    baldbeardedtaco Well-Known Member

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    That’s what I said all last yr for 2020 across the board… good thing we can finally start saying 2020 won
     
  10. Jan 1, 2021 at 1:21 PM
    #2030
    wiljayhi

    wiljayhi Go Habs! before you’re gone for good

    Joined:
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    First Name:
    Jim
    Winnipeg, MB, EL: 784 ft
    Vehicle:
    ‘18 DCSB TRD OR KDM6, SLT, custom
    if my pain threshold was a bit higher I might agree with you. It’s not the wait. Anyone can wait, if you know the whys and what fors, provided it’s fair. Hey, we waited a whole year with no complaint, proving it can be done. No, it’s not the additional couple of weeks, It’s the jumbled, disjointed communication about what is happening (and, maybe the FBN method of shipping) that is the problem.

    For a crystal clear understanding of the situation, check out this parable by @whatstcp , Pg 94, post #1876. :)
     
    tonered [OP], whatstcp and Bertw192 like this.
  11. Jan 1, 2021 at 1:26 PM
    #2031
    Buck Rogers

    Buck Rogers Well-Known Member

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    LA (Lower Arkansas)
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    96 Taco, 07 FJ gone but not forgotten, 19 Taco
    If you got the wrong clip nut with your order like I did, you can pick up a box of 6 from O’rileys for under $5.00. The part number is 961-320D. They are the self centering type.
     
  12. Jan 1, 2021 at 1:35 PM
    #2032
    Ainapo

    Ainapo Well-Known Member

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    My 93 pickup had 2 of these. I used to enjoy grabbing both of them while driving and yelling "Oh Jesus!" Mostly for the benefit of my gf.
     
    Panchovilla6192002, su.brat and RushT like this.
  13. Jan 1, 2021 at 1:39 PM
    #2033
    MESO

    MESO Major Modder Vendor

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    Just my $.02, and I have no skin in this game. But looking at it from a similar “vendor” prospective, I have been in this situation. Errors happen, but it’s how you address it that matters even more. In my case, if it’s a specialty part that I have no control over... then yes unfortunately there’s no other option then to wait for your factory to deliver the correct item. However, in this case it seems like a simple M6 fairing clip would solve the issue which is readily available- no need to wait for “Toyota of China”. I’d suck up the extra costs, buy them here in the US and make everyone whole. Hash out the replacements with your vendor later. Because once CNY hits all bets are off for a ~month. But that’s just me..
     
    G.T., lpfe42, Iridium89 and 29 others like this.
  14. Jan 1, 2021 at 1:43 PM
    #2034
    TacoTruck808

    TacoTruck808 Well-Known Member

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    Oahu in the Aloha State!
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    These look alot better quality then the ones she provided. I picked mine up from Fastenal before I received the handle in anticipation it would have the wrong one included but it was correct. I still ised the Fastenal one since it was similar to the one at O’Reillys.
     
    hotrodder636 and Buck Rogers like this.
  15. Jan 1, 2021 at 1:45 PM
    #2035
    TacoTruck808

    TacoTruck808 Well-Known Member

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    Oahu in the Aloha State!
    Vehicle:
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    And thats why YOUR customer service is TOP NOTCH! You take care of your customers and make it right EVERY TIME, even if it is affecting your profit margins. Thats why i will always continue to support your business!

    KTJO cant even take the loss on a $.40 nut.
     
  16. Jan 1, 2021 at 1:56 PM
    #2036
    DES2009

    DES2009 Unknown Member

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    OVT 2.0-Final 91 Stk Garmin DashCam 56 RFCC/Natika F-Cam Toyota PK3B6-35JS0 Power Tailgate Lock
    It's not a problem at all... IF/WHEN SHE COMMUNICATES.
    It's the lack of communication that separates the bad vendors from the good.
     
  17. Jan 1, 2021 at 2:11 PM
    #2037
    Malvolio

    Malvolio free zip ties for Stun

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    SoCal Dumbgeon
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    This is ridiculous. Send it with the wrong nut and a $1 stripper bill and “sorry” written on a post-it note. We will be fine. We can figure it out. Everyone can figure it out. And we can sniff the dollar. It’s FINE.

    Justsenditnow.

    B6147B32-DBC2-4A1E-80B0-A84223FE21D6.jpg
     
    tonered [OP] and markgphoto like this.
  18. Jan 1, 2021 at 3:24 PM
    #2038
    Buck Rogers

    Buck Rogers Well-Known Member

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    96 Taco, 07 FJ gone but not forgotten, 19 Taco
    Yes I read your post about Fastenal option and was headed there but needed washer fluid so I stopped in at the parts store and came across their’s. The one I received was too large and flimsy as previous described. My second handle order was complete however I will be using the self centering one on the second installation.
     
  19. Jan 1, 2021 at 3:37 PM
    #2039
    Rainoffire

    Rainoffire Well-Known Member

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    Similar to my classmate from HS, he went to HPU, met his GF there, and they now live in Las Vegas.

    Personally, I love cold winters.
    Here, nothing changes. Like a seasonal standstill.
    Being so close to the equator, it is 365 days of tropical. It never drops, and never goes higher. Even the sunrises and sunsets only deviate by an hour or so throughout the year.

    Before COVID, i used to fly to all of Asia, since everything is only about a 3 hour flight away. Was great flying to Japan for the weekends then coming back on Monday for work.
     
  20. Jan 1, 2021 at 4:17 PM
    #2040
    dilbert

    dilbert Well-Known Member

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    images.jpg
     
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