Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Water drain tube... is that what the younglings are calling it now?

 

I call it like I see it.

 

Order placed & paid 12/21/19, # 109 on pre-order list, shipped on 01/01/21 delivered 01/19/21.
Surprisingly, after spending 18 days with USPS, the box looks perfect. So excited that I haven't opened it yet.

 

Hope your excitement doesn't come to an abrupt end once you open the box. Here's to hoping it's in good shape with all the correct parts/hardware!

 

Two days after mine arrived I received the following email from KTJO:

From: KTJO 4x4 [mailto:shipping@ktjo4x4.com]
Sent: Saturday, January 9, 2021 9:08 PM
To: Dave
Subject: Re: GRAB HANDLE APPARENT LOST ORDER

Just wanted to follow up with your order because I see it has now been delivered!
I hope you enjoy your weekend as well as your new Grab Handle!!!

Katie

I sent her this email reply in response:

Katie-

Yes it was finally delivered on Thursday around noon. The clip-nut was incorrect size (m8 instead of m6) as many others on TW have also found. The other parts are correct and the plastic pillar and handle parts look fine, without any manufacturing defects/imperfections.

I have not attempted the install yet. A few hours after the grab handle arrived I was “taken out” by my 6-month-old 45-pound Weimaraner. He ran full speed into me while playing, hitting me below my left knee. Luckily he was only dazed but otherwise seems to be ok. That’s not the case for me. I now have a hyperextended knee and bone bruise and am getting around the house on a walker and rolling office chairs. It could easily be another week or two until I can walk again.

Your reputation had really taken a beating at TW. Most that have received the handle by now are generally pleased with it I think, but the poor communication and the fact that many “new” recent orders were being filled before orders that were placed long ago (late 2019/early 2020) is what really caused many people (including me) a lot of grief.

Dave

Then yesterday I received a small box in the mail containing the following items:



So in the end she did try to make everything right. Too bad my leg is still too messed up from the puppy incident to attempt the install

 

Yep, I got MESO puddle lights.

 

So...who is making the patches or stickers? I’m in for the preorder. Red bubble spammed me this morning but was full of ideas.



edit: I’m partial to the lemon headed one.

 

I'm not a patches / sticker person, but just enjoy using that emoji.


And, oddly, the pics show up in the quote, but not your post.

 

Is that the official LemonParty emblem?

 

Not sure. Didn’t do a deep dive on it. But there are plenty of sour planks in this thread’s platform.

 

I think I edited it right when you posted a response and it got weird.

 

Hahaha! Getting weird is what we do best. At least we aren't asking for Pre-orders . . .

 

Thanks @tonered! I'll put it next to the pelfrey bilt one soon. I'll report back on if it's plug-n-play or if I need to source my own adhesive.



Edit: no one ever questioned what the 'n' stands for in plug-n-play. Definitely not slang for 'and'. Maybe it's 'never'?

 

Most credit card charge back policies are good from receipt of item, not date paid, always worth a shot. Remember, you are the customer of the credit card company, they want to keep you happy, not the vendor.

 

Hahahaha! I vote 'never.'

You're welcome!

 

Well sh*t. I got on to search KTJO because I ordered their interior door handle bowl lights a month ago and haven't received any shipping info or anything. I did get an order confirmation right when I purchased but have reached out a few times and can't get a reply. Always a great feeling when you type a company name in the search bar and "buyer beware" pops up. Anyone know why they got banned? Should I just go ahead and file a chargeback? I wasn't even super bummed about the long ship time with the Holidays and COVID and all. I was just wondering why I can't get a reply or anything and my spidey senses started tingling, for good reason apparently.

 

I tried for a week or so to contact her via various emails. Didnt get a response until I hit her up on Facebook messenger on a weekend.

She cant handle her day job and a few emails during the week I guess so maybe hit her up on FB this weekend?

 

Chase credit card charge dispute is 60 days from date of transaction.