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Buyer Beware: KTJO 4X4 Driver's Side Grab Handles w/ A Pillars, HUD, and Bowl Lights

Discussion in '3rd Gen. Tacomas (2016-2023)' started by tonered, Dec 13, 2019.

?

DAH Delivery Challenge

  1. Ordered?

    27.2%
  2. Received?

    37.9%
  3. Have to bend upper clip to fit?

    15.9%
  4. Missing Upper Cover?

    6.0%
  5. Missing Lower Cover?

    3.4%
  6. Incorrect Hardware?

    13.4%
  7. Scratches / Damage?

    9.9%
  8. Other (oh gawd)?

    20.7%
  9. Magically Perfect!

    25.4%
  10. Stuck in Shipping Label Created Purgatory?

    3.9%
  11. OGs Still Waiting since Before the Ban?

    7.3%
  12. Return Attempted?

    1.7%
  13. Return Actually Happened?

    3.0%
Multiple votes are allowed.
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  1. Dec 31, 2020 at 1:32 PM
    #1921
    ortho

    ortho Well-Known Member

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    Agreed. She replied to one of my Instagram comments about how this was a preorder and they weren’t available the whole year I’ve been waiting... like I’m in the wrong for being frustrated with new orders shipping and her not even reaching out to remedy my 12+ Month old order. I responded that I’ve followed everything including tracking shipping containers and was genuinely excited for the product.
     
    Last edited: Dec 31, 2020
    whatstcp, Oatwillie and tonered[OP] like this.
  2. Dec 31, 2020 at 1:33 PM
    #1922
    tacobelletx

    tacobelletx Well-Known Member

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    Given any interactions with Meso and his crazy amazing customer service approach (even when he was a one man show)... I'm fairly certain he would definitely have the FIFO approach if he were to ever do a pre-order situation.

    Hopefully Katie takes this whole situation and learns from it. Although, I'm betting she'll have way less backers for anything in the future. I'd be curious to see if the HUD is handled better, worse or the same. Thank you Texas for the registration sticker being where her HUD projected, so I didn't bother pre-ordering that.
     
    Devious6 and RushT like this.
  3. Dec 31, 2020 at 1:35 PM
    #1923
    tacobelletx

    tacobelletx Well-Known Member

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    I noticed she's been very careful to ignore/respond around all comments about new orders going out before real pre-orders.
     
  4. Dec 31, 2020 at 1:36 PM
    #1924
    RushT

    RushT Amateur Everythingist

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    I waited 42 weeks for a set of sliders, from a projected 12 weeks. Granted, they were a bit custom and I understood the separate challenges the manufacturer was having. But still, I was pretty close to cancelling after a few times after missed deadlines. In the end, very happy with the product even if I had to do some mods upon installation. I knew what I was getting into. I’m trying to take that approach here, but having a hard time with the poor customer service decisions.

    I mean, you have ~300 people that have orders that are aged 6-13 months, and website orders go out in 5 days? Pshhhh.

    Oh, and something I just considered. It’s possible that TacomaBeast did actually place a large order 6 months ago. I’m not saying that indeed happened, but it’s possible.
     
  5. Dec 31, 2020 at 1:37 PM
    #1925
    RushT

    RushT Amateur Everythingist

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    Hey guys, what email address is the request to pay shipping coming from?
     
  6. Dec 31, 2020 at 1:39 PM
    #1926
    tonered

    tonered [OP] bartheloni

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    Lynnwood, WA
    If a distributor order was mixed in there, you can bet that I would have been hamming it up for them to get traction also. It sounds like they took a huge chunk. While that would equate to less overall profit, it would have kept everyone in the loop.
     
    wiljayhi likes this.
  7. Dec 31, 2020 at 1:48 PM
    #1927
    tacobelletx

    tacobelletx Well-Known Member

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    Wish I had an answer for you! I've still yet to receive one. Just followed her instructions posted on social media earlier this morning because I knew I needed to pay shipping.
     
  8. Dec 31, 2020 at 1:49 PM
    #1928
    fatboyfirebass

    fatboyfirebass Well-Known Member

    Joined:
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    2018 Blk TRD OR DCSB MT6 Prem/Tech Pkgs
    OV Tuned, S&B Intake, MBRP Dual black Cat-back, accumulator delete, URD SS, 2LM, SSO Hybrid bumper/Warn 10kSynthetic, Custom Car Grille, MESO Ultimate Turn Signal in KTJO Power Folding Mirrors, Genesis Dual Battery, BHLM with LED upgrade, Fog delete, Geko Bed & Underhood lighting, Rear camera anytime, Nav Block Override, 400W anytime w/ interior outlets, USB charging stations, DE-badged, TVD blackout kit, HiLux interior door handles, Hybrid SS/Delrin Shift Knob, Cali-Raised bed Stiffeners, Ultimate Tailgate Seal, "El Dorado" Dual-quad horns, Diamondback HD cover, Mobtown engine/trans skid plates, RCI control arm skids, JLT oil catch can, Meso overhead Hex rack.
    mine came from shipping@ktjo4x4.com
     
  9. Dec 31, 2020 at 2:00 PM
    #1929
    OMGitsme

    OMGitsme Well-Known Member

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    I paid shipping last night. Crickets.
     
  10. Dec 31, 2020 at 2:01 PM
    #1930
    tonered

    tonered [OP] bartheloni

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  11. Dec 31, 2020 at 2:04 PM
    #1931
    Devious6

    Devious6 Not your Average College President Emeritus

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    Same here in PA - safety and emissions stickers as well as vehicle class sticker are right in the projection area.
     
    tacobelletx[QUOTED] likes this.
  12. Dec 31, 2020 at 2:05 PM
    #1932
    wiljayhi

    wiljayhi 1. I don’t know … 2. I don’t care

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    Jim
    Murky Water, MB, eh?
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    ‘18 ORSB, Tuned
    Full refund rcvd via PayPal. That was quick. Too bad about all the other stuff.

    Good luck fellas, I just couldn’t take being ignored any longer. :frusty:
     
    G.T., StayinStock, crbr and 4 others like this.
  13. Dec 31, 2020 at 2:09 PM
    #1933
    RushT

    RushT Amateur Everythingist

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    I totally get where you’re coming from. I’ve considered it too. But I can’t help but think this is how I’d feel if I backed out now:

     
    tonered[OP], tacobelletx and Devious6 like this.
  14. Dec 31, 2020 at 2:09 PM
    #1934
    tacobelletx

    tacobelletx Well-Known Member

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    Sadly, I'm not even the least bit shocked.

    Now this I am shocked about.
     
    Malvolio and Devious6 like this.
  15. Dec 31, 2020 at 2:15 PM
    #1935
    wiljayhi

    wiljayhi 1. I don’t know … 2. I don’t care

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    Murky Water, MB, eh?
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    :rofl: I’m going to feel like the asshole for a little bit but I’m completely good with it.
     
  16. Dec 31, 2020 at 2:54 PM
    #1936
    RushT

    RushT Amateur Everythingist

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    I see no reason to feel that way. You canceled and order and she refunded. Standard business transaction.
     
    Malvolio and tonered[OP] like this.
  17. Dec 31, 2020 at 2:57 PM
    #1937
    wiljayhi

    wiljayhi 1. I don’t know … 2. I don’t care

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    That part is good. She has it down pat. No ifs ands or buts.

    However I got too emotionally involved to see the outcome clearly. No worries.
     
  18. Dec 31, 2020 at 3:01 PM
    #1938
    DES2009

    DES2009 Minister of Truth

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    I'm a Millionaire! One Million Posts!!
    Yeah but if you place a new order within the next 30 minutes...
    You'll have your Grab Handle by Tuesday!
     
  19. Dec 31, 2020 at 3:08 PM
    #1939
    tacobelletx

    tacobelletx Well-Known Member

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    :eek::eek::eek::eek::eek:

    Just got a shipping notification email! With a tracking number.

    Someone pinch me... I might be dreaming!
     
    ToyoProTaco and Bertw192 like this.
  20. Dec 31, 2020 at 3:16 PM
    #1940
    OMGitsme

    OMGitsme Well-Known Member

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    Got mine too!!! Now when it's in USPS' system and moving I'll be elated.
     
    ToyoProTaco, tacobelletx and Bertw192 like this.
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