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Calgary Roll Call

Discussion in 'Canada' started by Mr Wiggles, Dec 23, 2008.

  1. Aug 25, 2013 at 8:49 PM
    #441
    freeze

    freeze Well-Known Member

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    That is definitely something I'll have to keep in mind for the next car seat! ;) All these things I'm learning which is pretty exciting. I'm looking forwards to his neck getting a little stronger to get him on the trails :D It's possible the Rubicon might be his first trip :eek:

    One of these days Serg I'll have to check out your setup for ideas. It's hard to fully visualize how it'll work out. I'm

    Hi Tanner, I completely understand your frustration. Although I was out of the office quite a bit with the birth of new family member during that time, I understand the pallet was held up with some items which were on back order. We also had issues with our wires since their move to their new location which also delayed them from ordering parts for that pallet.

    From my understanding you were provided with two options, and correct me if I'm off on this, 1) was to pay extra for expedited shipping which was in the ball park of $35 to get the light hoops up in 3 days. Full shipping for this type of expedite is $60-$70 (sometimes more). 2) Wait for our next pallet we ship to arrive which normally takes 2 weeks depending on whats in stock and no errors from the manufacturer. Sometimes it's nailed on the head and others times it takes forever.

    My understanding is you had spoken to a new employee at All-Pro who didn't have information on our pallet. The person that would have the information is Kurtis as he's our contact for these types of orders.

    When you were making the phone calls to All-Pro, it was at the boarder and had arrived the next day after you had requested a refund. Which I'm not sure where the confusion was, perhaps it was due to the new All-Pro rep was unsure about the shipment. That unfortunately I can't comment on as I wasn't on the call with you and All-Pro.

    We had sent the PO (Purchase Order) for your items the following Wednesday after you had paid as this is our ordering schedule. You're welcome to come in to the shop and we can go over all the paperwork with you.

    I apologize if you feel as though the truth wasn't told in this case. From what I understand the confusion may reside with the new employee at All-Pro. Speaking with Kurtis may have lead to a completely different outcome.

    You're absolutely correct, and this is a learning moment for us as well. Currently I've started implementing a system to maintain communication with our clients to keep them in the loop on delays and complications which do occur on a regular basis. It's up to us to unsure it's smooth on the clients side. Like in this scenario it sounds like it wasn't the case and I apologize for this.

    We do whatever it takes (and this is where all the stress resides) to ensure our clients receive their products. There was a time when our client in Alaska needed a Baja Rack on a specific date (3-4 weeks). There was a manufacturing delay and this was going to affect our client and it was going to seriously hinder his departure date for his overland trip. We had air freighted his rack to Alaska from Baja Rack on our dime as we promised we'd come through for his build. Although we didn't foresee manufacturing delays, we were the buffer to ensure it arrived to him.

    Although your situation wasn't the best, and I apologize, from what I understand there was a choice to have it expedited on it's own shipment with The Gear Shop paying for half the expedite shipping costs.

    Thank you Tanner! None at all. Hopefully we get to see your awesome red Tacoma in the near future! I'm stoked The Gear Shop was able to help with your build till that point. It's been a favourite.

    Thank you Ryan! Yes I would love to clone myself and we did start with a rock and a stick... We started to help 4WD owners have access to amazing products from the US and soon world. Right now it's Crista (started not knowing anything but could file and answer the phone) and myself. As we grow I hope to add more people and knowledge to The Gear Shop.

    hahaha... thanks bud.... wish I had super power :D

    .... Serge yes... get your baja on! Long Travel ;)

    I like calling you back after hours for another completely different reason. :D JK


    I appreciate the feedback... it's a long process and like Tanner mentioned... it's a growing process. Each day it's getting better and better. I would like to thank our clients of The Gear Shop as they've been very supportive all-round and it's very exciting helping people build their 4WD's for rocks, snow, dirt, and gravel :D

    Do PM me if you have questions about The Gear Shop and want to do your due diligence. You're always welcome to request a consultation as well with me by calling the shop!
     
    Last edited: Aug 25, 2013
  2. Aug 25, 2013 at 9:49 PM
    #442
    mrbeggins

    mrbeggins LOW.LIGHT.WIDE

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    Tanner
    Airdrie Alberta
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    Hi Nathan,

    You are correct that I was quoted for expedited shipping. It was in the ball park of $60 and I was told at least a week maybe more until it arrives. Now had I been told that the gear shop would have paid for half the expedited shipping, I would have 100% went that route as I needed them ASAP for the fitment of the 35's and knowing where I needed to cut the front bumper.

    That is why I opted to wait, as again I was told the shipment was suppose to arrive within the next 2 weeks from ordering anyways.

    As for speaking with the new All Pro employee, all I asked from him was to walk to the back and check to see if the headlight hoops were still sitting on the pallet. And they were. At week 6

    As for the phone call's with All Pro, it was brought to my attention that just the previous day, the order had just been paid for by the gear shop and the shipment had left the day before I came in. Now weather or not speaking with the right person at AP would have made the difference with my decision to withdraw my order...I dont know. I was more upset about the fact that every time I came in, I was told "its on its way". Had I been told, your order is still at AP, they are experiencing problems on their end with manufacturing and we probably wont see it for another 5-6 weeks, I would have been a lot more satisfied.

    I appreciate your input and congratulations on the new born!
     
  3. Aug 25, 2013 at 9:58 PM
    #443
    Krazie Sj

    Krazie Sj Resident Jackass

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    LV-426 (Acheron)
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    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    LT is on. Only took me 10 hours by myself. And 2 extra hours with my moral support for a total of 11.

    Additionally I pretty much only talk to Kurtis when I call all pro. There's a reason for that. All my shit is on time and done right.
     
    Last edited: Aug 25, 2013
  4. Aug 26, 2013 at 6:58 AM
    #444
    Cash127

    Cash127 Well-Known Member

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    Burlington, ON
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    Barcelona Red 2012 DC 6M TRD Sport
    -after market command start -custom leather seats & seat warmers -supercharger -Airaid CAI -TRD exhaust -Nav system/stereo -King resi coil overs and shocks -dakar leaf packs -Box cover -locking tailgate mod -TRD quick shifter - bed extender -skid plate -bed mat
    I'm going to have to back out of the meet. Something has come up with work and I won't be able to make it. Sorry.

    I will be watching for the next one though.
     
  5. Aug 26, 2013 at 7:17 AM
    #445
    ChiveOn

    ChiveOn City Slickin' Redneck, I wear a suit with a mullet

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    A BC Boy in Calgary
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    Plasti-Dipped Emblems, Tonnopro Tri-fold toneau cover (for winter use only), AVS in-channel visors, Ultra Gauge, Tepui Kukenam RTT, Muteki Trail Hog 285/70/17, Pop N' Lock, Bilstein 5100's in the front set at .85 with Eibach coils, Bilstein 5100's in the rear with a Toytec AAL. Toytec drivers side spacers, Toytec diff drop kit. All Pro u-bolt flip kit, TJM Compressor (permanently mounted), Custom rack for the RTT over the bed, Tepui Kukenam RTT, Toyota Bed Mat, Cobra 75 WX ST CB Radio, and a lot of gear behind the seats.
    Wouldn't 10 + 2 be a total of 12? So when are those UCA coming?

    No worries, if everyone else is a maybe then I think we should reschedule it for a better date so we can have a bigger turn out.

    Canada needs an equivalent to Expedition Expo.
     
  6. Aug 26, 2013 at 11:46 AM
    #446
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
    LV-426 (Acheron)
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    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    There's a reason I'm in medicine. I don't do math...

    It was actually 13 hours total.

    UCA's are out my man. Like I said, if 4nik8r doesn't want them they're yours. (He's got first dibs. Feel free to fight him to the death for them though.)

    Shizam!


    As for the Gear Shop, I think people need to realize that it's a brand new entity. Until they get their feet under them, they have to get your order and bring it in. When they've become more established they'll have a lot more stock in stock. Regarding shitty customer service, I can't help you there. Everytime I've talked to the GearShop I've received extremely prompt attention and answers. Again, part of this is a learning experience for them. I think too many of us are used to companies like All Pro who have been around for years and got this shit nailed down to a science. Just remember back to when you first started your job the first year how green you were. Would you want people shitting on you for learning? Now if they've been around for 5 years and still making greenhorn mistakes; by all means shit away. But you have to remember there's how many people running the Gear Shop, doing this for pretty much the first time.

    Now in the interest of full disclosure I haven't ever actually ordered anything from the Gear Shop (I get all my crap second hand from the rest of the CT4WD guys who upgrade. Only thing I've bought new is a Skid Plate, LED lights and 2 sets of tires. OME lift, UCA's, ARB, All Pro rear and my All Pro Long Travel, all second hand.) but to iterate, every time I've talked to both Nathan and Crista I've been impressed with the prompt, polite service I've received.

    And as someone who works with the public on a daily setting I can tell when people are actually putting 110% into the work/conversation or just coasting by, telling me what I want to hear. The people at the Gear Shop are most definitely not the latter.

    I don't believe that they'd be deliberately trying to fuck people over and outright lie to them for the sake of a single sale. That's not how you bring back repeat customers and especially when they're so new. It's not like they can rest on their laurels and let their good name coast them through. They're still working on that.

    Anywho, I'm off my soap box.
     
    Last edited: Aug 26, 2013
  7. Aug 27, 2013 at 5:07 PM
    #447
    Fuse

    Fuse Geologist

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    Just got back from Montreal. I think I'll be missing the meet tonight....

    Need a couple days of detox hahaha.
     
  8. Aug 28, 2013 at 7:02 AM
    #448
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
    LV-426 (Acheron)
    Vehicle:
    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    All depends on how my truck is. I lost a caliper bolt yesterday and its currently jury rigged with another bolt I happen to keep in my tool kit.

    If it's still giving me issues, I'll have to bail. So I'm still tentative.
     
  9. Sep 3, 2013 at 3:59 PM
    #449
    redsonja

    redsonja Active Member

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    lots
    [​IMG]
    It's alive
     
  10. Sep 3, 2013 at 4:40 PM
    #450
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
    LV-426 (Acheron)
    Vehicle:
    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    Oh hai!

    Those Maxxis?
     
  11. Sep 4, 2013 at 12:42 PM
    #451
    Canehdianman

    Canehdianman New Member

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    *peeks around corner*

    Am I allowed in here if I drive a 2005 Tundra? Sort of a brother from another mother?

    I've been debating trading my Tundra in for a 2014/2015 double cab Taco so I started lurking over here.

    [​IMG]
     
  12. Sep 4, 2013 at 1:08 PM
    #452
    ChiveOn

    ChiveOn City Slickin' Redneck, I wear a suit with a mullet

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    A BC Boy in Calgary
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    2013 MGM DCSB TRD Sport 6spd
    Plasti-Dipped Emblems, Tonnopro Tri-fold toneau cover (for winter use only), AVS in-channel visors, Ultra Gauge, Tepui Kukenam RTT, Muteki Trail Hog 285/70/17, Pop N' Lock, Bilstein 5100's in the front set at .85 with Eibach coils, Bilstein 5100's in the rear with a Toytec AAL. Toytec drivers side spacers, Toytec diff drop kit. All Pro u-bolt flip kit, TJM Compressor (permanently mounted), Custom rack for the RTT over the bed, Tepui Kukenam RTT, Toyota Bed Mat, Cobra 75 WX ST CB Radio, and a lot of gear behind the seats.
    ^
    Welcome aboard mate!

    The Tacoma's are awesome
     
  13. Sep 4, 2013 at 4:45 PM
    #453
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
    LV-426 (Acheron)
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    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    You wouldn't be the first nor the last. Welcome!
    Nice V8!
     
  14. Sep 6, 2013 at 10:25 PM
    #454
    Fuse

    Fuse Geologist

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    Love the color of that Tundra!

    Ok everyone, talk me into (or out of) a steel front bumper.

    AAAnnnnnnd....GO!
     
  15. Sep 7, 2013 at 8:39 AM
    #455
    Krazie Sj

    Krazie Sj Resident Jackass

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    Power Serge
    LV-426 (Acheron)
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    07 TRD Off Road 4x4
    Borla Catback Exhaust, Airaid Short Ram Intake, 285x75R16 Mickey Thompson MTZs, 16" Konig Countersteer rims, ARB Bumper, All Pro LT w/Walker Evan Shocks front and back, All Pro expedition leaf pack, 10,000lb Superwinch, Intake Manifold Spacer, Bed Rack with ARB RTT, Rotopack and Hi Lift mounted, Husky Liner mats and an air freshener from 1995.
    Do it.
    What bumper are you looking at getting?
     
  16. Sep 7, 2013 at 3:08 PM
    #456
    redsonja

    redsonja Active Member

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    Anybody feel like wheeling tmrw?
     
  17. Sep 7, 2013 at 5:38 PM
    #457
    ChiveOn

    ChiveOn City Slickin' Redneck, I wear a suit with a mullet

    Joined:
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    A BC Boy in Calgary
    Vehicle:
    2013 MGM DCSB TRD Sport 6spd
    Plasti-Dipped Emblems, Tonnopro Tri-fold toneau cover (for winter use only), AVS in-channel visors, Ultra Gauge, Tepui Kukenam RTT, Muteki Trail Hog 285/70/17, Pop N' Lock, Bilstein 5100's in the front set at .85 with Eibach coils, Bilstein 5100's in the rear with a Toytec AAL. Toytec drivers side spacers, Toytec diff drop kit. All Pro u-bolt flip kit, TJM Compressor (permanently mounted), Custom rack for the RTT over the bed, Tepui Kukenam RTT, Toyota Bed Mat, Cobra 75 WX ST CB Radio, and a lot of gear behind the seats.
    Fuse, go with ARB :drool:
     
  18. Sep 7, 2013 at 6:00 PM
    #458
    Fuse

    Fuse Geologist

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    Was originally looking at the AllPro APEX series, mostly for the weight. But I've been reading some less then satisfying things about the quality of the powdercoating and fitment on some, so I've started to look into the ARB lately. Just not sure about that weight with my current suspension setup (5100's and stock TRD springs).

    Correct me if I'm wrong, but I believe the ARB is a decent bit heavier then the AllPro, right?

    Dont want the front sag, and worried about the extra stress on my current setup. I'm mostly looking for animal protection for work, not so much winching or better approach.
     
  19. Sep 7, 2013 at 6:12 PM
    #459
    Spoonman

    Spoonman Granite Guru

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    My truck is MAGIC
    Any more weight on the front end will cause it to sit lower than it is right now. Arb is the heaviest bumper I know of. The arb will most likely cause it to sag the most of any.
     
  20. Sep 7, 2013 at 6:34 PM
    #460
    2012sporttrd

    2012sporttrd Old Guy...In a Kids Truck

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    N.Illinois
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    Im from Illinois in the USA ,I will be going through Calgary in late Sept. I am interested in seeing the Olympic sites ..Can someone suggest other sites of interest in the area to visit? My main trip will being Banff to Jasper..been the 2 times and love the views of the mts . and wildlife thanks for any info
     
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