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Clazzio Seat Covers-Buyer Beware

Discussion in 'Vendor Reviews' started by 2013 Tacoma Lover, Mar 5, 2013.

  1. Mar 5, 2013 at 4:39 PM
    #1
    2013 Tacoma Lover

    2013 Tacoma Lover [OP] Active Member

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    If you're thinking about purchasing a set of Clazzio Seat Covers for your Tacoma, think again. I ordered a set over four months ago and I still haven't received them. THe company won't even respond to emails and more than half the time I've called I've had to leave a message and no one responds. When I have gotten through, I get the same story: "your covers are scheduled to be on the Friday delivery truck and will then be shipped to you first thing the following Monday morning." I've been told this three times. I've now had to resort to having my credit card company get my money back. I wouldn't purchase Clazzio if they were the last set on earth unless you can get a prefab set from ebay, MAYBE those would be delivered in a timely manner.
     
  2. Mar 5, 2013 at 4:46 PM
    #2
    SoCalTacos

    SoCalTacos Penis Bird

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    Sucks...contact the bbb and leave em a message that it was you that reported them...hopefully they'll get their shit together.
     
  3. Mar 5, 2013 at 4:50 PM
    #3
    FMF

    FMF Well-Known Member

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    TRD Bronze BeadLocks, Toyota roof rack, tube steps, Toyota skid plate, HIDs, Rockford Fosgate sounds, clazzio seat covers.
    I always order mine through SparksTRD. I have coustom ordered two sets from. Them for difrent trucks. Takes about three months to get them but that was no surprise since they give you a heads up on the order time.
     
  4. Mar 5, 2013 at 5:21 PM
    #4
    terr880

    terr880 Member

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    I ordered from automotive interiors , had mine in stock only took 14 days from ordering to receive them in Canada , their pricing was also better!
     
  5. Mar 5, 2013 at 6:12 PM
    #5
    tacomarandy

    tacomarandy Active Member

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    Crap! I just ordered one of the black "in stock" items from them last week.

    I just called them yesterday to verify what I had ordered was in stock--and they said I should be receiving it by the end of the week, or early next week.

    Oh well, I am familiar with disputing charges with AMEX. Hopefully I'll get mine, but if I don't--I'll just get my money refunded.
     
  6. Mar 5, 2013 at 6:26 PM
    #6
    2013 Tacoma Lover

    2013 Tacoma Lover [OP] Active Member

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    That's a great idea, I will do just that. Thanks
     
  7. Mar 6, 2013 at 9:38 AM
    #7
    R1inSC

    R1inSC Member

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    I'll second Automotive Interiors. Ordered in stock all black. Received in less than a week :headbang:

    clfr.jpg
    clrear.jpg
     
  8. Mar 6, 2013 at 10:25 AM
    #8
    tacomarandy

    tacomarandy Active Member

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    Heck---I still haven't received an email saying that they're shipped. I sent them an email asking about it. It's been right at a week for an in stock item. They do say they usually sip within 5 days for items that are in stock. I'll give it a couple more days before I call the card company.
     
  9. Mar 6, 2013 at 10:36 AM
    #9
    mytaco77

    mytaco77 Well-Known Member

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    I got mine from SparksTRD as well took a while but worth it.
     
  10. Mar 6, 2013 at 12:08 PM
    #10
    Redfox1

    Redfox1 'Stralia! Riding Roo's and wrangling koalas

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    Ya they're customer service didn't exactly seem top notch... but I got mine just as scheduled. If you ordered custom seat covers they are estimated to take a long ass time OP. Its in the confirmation email
     
  11. Mar 7, 2013 at 5:16 AM
    #11
    2013 Tacoma Lover

    2013 Tacoma Lover [OP] Active Member

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    Yah I understand the custom covers take a while so I didn't even contact them for the first three months but ever since then, when I call I have to leave a message which has yet to be returned, or I end up calling back. Every time, fail none, the gal told me my covers were scheduled to be delivered to them that Friday and would then be shipped out promptly the following MOnday. That's happened to me three times and I still haven't gotten them. They're a joke and I ever order from them again.
     
  12. Mar 7, 2013 at 5:25 AM
    #12
    dtopgun515

    dtopgun515 Well-Known Member

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    Hey Yall Georgia
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    5100's up front set to 1.75, SCS Stealth 6 wheels, Nitto Terra Grappler AT's
    Just curious, but how much did those cost?
     
  13. Mar 7, 2013 at 5:38 AM
    #13
    elmo7

    elmo7 Easily Replaceable Member

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    IMO, it won't help. BBB gets money from the companies they list. If you pay, you score well. If you don't pay, you don't score well. I think you're better off posting it like you have, with clear issues, details, etc. People search the web a lot more than any BBB listing. A complaint on a corporate FB page hurts a lot more.
     
  14. Mar 7, 2013 at 6:57 AM
    #14
    R1inSC

    R1inSC Member

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    If you are referring to Automotive Interiors, I didn't hear from them in the first 4 days after placing my order. So I contacted them. They said they sent the tracking information the day I ordered, but it got lost somewhere. The covers showed up the very next day :rolleyes:
     
  15. Mar 7, 2013 at 6:58 AM
    #15
    R1inSC

    R1inSC Member

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    $405 Delivered
     
  16. Mar 7, 2013 at 8:32 AM
    #16
    dtopgun515

    dtopgun515 Well-Known Member

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    I need a second full time job to fund my addiction...
     
  17. Mar 7, 2013 at 8:36 AM
    #17
    kingston73

    kingston73 Well-Known Member

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    Here, there, and everywhere
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    http://www.automotiveinteriors.com/

    I'll second the second, these guys were quick to get mine out to me. Also the same thing happened to me, I never got a shipping notice but when I called they told me they sent them out. In stock covers shouldn't take more than a week if you buy from these guys. If not them, TRDsparks would be the next best bet.

    OP, sorry to hear about the lack of help from Clazzio, but at least when you do get them you should be happy. These are quality covers, very nice and they look and feel great.
     
  18. Mar 7, 2013 at 8:54 AM
    #18
    Rockfish415

    Rockfish415 Active Member

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    i ordered mine from Jared at sales@carleatherseatcovers.com.

    $425.00 delivered with custom colors and stitching....

    Now let me say that I got mine in just over 12weeks...per the custom order lead time...but it was like pulling teeth to get info on my order....i still have no invoice with a price on it althought I have asked for one several times. Jared told me to use my payapl receipt....very unprofessional.
    Am I happy with the covers yes....am I happy with the service no....
     
  19. Mar 7, 2013 at 9:38 AM
    #19
    terr880

    terr880 Member

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    Also automotive interiors has the matching PVC for the door panels if you wish to do them !
     
  20. Mar 7, 2013 at 11:08 AM
    #20
    Canadiandad

    Canadiandad Active Member

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    I ordered from Clazzio and received my covers in very short order. I did not order custom covers though. (They can take 8 to 10 weeks as specified on the Clazzio website in clear English)

    I had ZERO problems with Clazzio and love my seat covers. I would order from them again in a heartbeat.
     
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