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CLOSED - The Retrofit Source GB

Discussion in 'Automotive Group Buys' started by TRSAndrew, Feb 11, 2013.

  1. Nov 21, 2013 at 12:51 PM
    #1501
    bellassaiw10

    bellassaiw10 Formally afroman5015

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    Or you could all them and tell the deal and they'll send you the correct shrouds and you can send those back... and maybe wait another 2-3 days
     
  2. Nov 21, 2013 at 3:44 PM
    #1502
    fenderpicks

    fenderpicks Well-Known Member

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    Yea but I am just annoyed that I have to pay a extra $7 shipping to send these back.
    Wait for them to receive, then send me the correct ones.

    I called and spoke with someone, I asked if I could buy their "valued" version, he tells me in that case I will have to pay shipping.
    But if I send mine in they can exchange it out without me paying MORE shipping.

    Bad business IMO, who knew they have 2 variation. The guy made me feel like I'm at fault.
     
  3. Nov 21, 2013 at 4:18 PM
    #1503
    bellassaiw10

    bellassaiw10 Formally afroman5015

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    If you ill shows that you selected the correct ones and they sent you the wrong ones then Im sure they would get you the ones you had originally selected. But if you selected the wrong ones on accident then yes perfectly understandable why they would want you to pay for the valued version
     
  4. Nov 21, 2013 at 6:38 PM
    #1504
    Bgt51ridescr

    Bgt51ridescr Active Member

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    '16 Tacoma TRD Offroad 4x4 longbed
    bed cover, method wheels, BFG all terrains, blacked out exterior chrome
    I know they suspended until 2014 but how much for a mini h1 with 5000k mini graphine, h4/9003?
     
  5. Nov 21, 2013 at 6:43 PM
    #1505
    tacodane

    tacodane The Slow But Getting Somewhere Build

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    Led Interior Lights AFE CAI Stage II, Aero Turbine 2525 Muffler Snugtop Cab-Hi shell TRS Retrofitted Headlights
    The site should give you pricing
     
  6. Nov 21, 2013 at 7:23 PM
    #1506
    Rich91710

    Rich91710 Well-Known Member

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    Satoshi with FJ badge, factory cruise, factory intermittent wipers, Redline Tuning hood-lift struts, Hellwig Swaybar, Rosen DVD-Nav
    :rolleyes:
     
  7. Nov 21, 2013 at 8:01 PM
    #1507
    fenderpicks

    fenderpicks Well-Known Member

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    I ordered the Apollo 2.0 and got the Full Circular one few months ago.
    During this GB I bought the Apollo 2.0 they gave me the flat top/bottom one.

    The guy simply says, we usually give the Flat top / bottom. Unless customer requested full circular. (idk why we gave you the full circular to begin with)

    From what HE said, it sounded like he is putting ME at fault.
    And i ABSOLUTELY do not like that type of customer service.

    The CUSTOMER is ALWAYS RIGHT.
     
  8. Nov 21, 2013 at 8:16 PM
    #1508
    Rich91710

    Rich91710 Well-Known Member

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    If you bought the Apollo 2.0, and you got the one with the flat top and bottom, they sent you the right one.

    So yes, he is correct. You got what you ordered.
     
  9. Nov 21, 2013 at 8:34 PM
    #1509
    fenderpicks

    fenderpicks Well-Known Member

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    Then how do you explain my first order then?
     
  10. Nov 21, 2013 at 8:37 PM
    #1510
    Rich91710

    Rich91710 Well-Known Member

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    Satoshi with FJ badge, factory cruise, factory intermittent wipers, Redline Tuning hood-lift struts, Hellwig Swaybar, Rosen DVD-Nav
    That's when they sent you the wrong ones.
     
  11. Nov 21, 2013 at 8:49 PM
    #1511
    fenderpicks

    fenderpicks Well-Known Member

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    Lol okay then it would still be on their end.
    Due to their fault the very 1st time, leading me to think that if i order the "SAME ONE"
    I should receive the same one as last time.
     
  12. Nov 22, 2013 at 12:44 PM
    #1512
    TRSAndrew

    TRSAndrew [OP] Instagram: @apissues Vendor

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    ‘22 4Runner, ‘14 F150, and I’ve had 4 Tacomas (‘12, ‘15, ‘16, ‘18), 2 FJs
    The 4Runner uses 460Rs.

    We certainly don't want anyone unsatisfied, but if you ordered Apollo 2, they do indeed have flat sides: http://www.theretrofitsource.com/product_info.php?products_id=25797.

    We are glad to exchange them out for you, but we did send you what you ordered, unfortunately.
     
  13. Nov 22, 2013 at 1:24 PM
    #1513
    tacodane

    tacodane The Slow But Getting Somewhere Build

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    Led Interior Lights AFE CAI Stage II, Aero Turbine 2525 Muffler Snugtop Cab-Hi shell TRS Retrofitted Headlights
    Which Apollo shroud flat or fully around would be best for 2013 Tacoma headlight
     
  14. Nov 22, 2013 at 1:36 PM
    #1514
    TRSAndrew

    TRSAndrew [OP] Instagram: @apissues Vendor

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    You can ultimately use either, it just depends on which you prefer.
     
  15. Nov 22, 2013 at 1:37 PM
    #1515
    tacodane

    tacodane The Slow But Getting Somewhere Build

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    Led Interior Lights AFE CAI Stage II, Aero Turbine 2525 Muffler Snugtop Cab-Hi shell TRS Retrofitted Headlights
    What's the difference between the two exactly?
     
  16. Nov 22, 2013 at 1:49 PM
    #1516
    ambiguous

    ambiguous Master Retrofitter @RECHELON/AESTHETICS Vendor

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    Fully circular is a better fit.
     
  17. Nov 22, 2013 at 1:50 PM
    #1517
    tacodane

    tacodane The Slow But Getting Somewhere Build

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    Led Interior Lights AFE CAI Stage II, Aero Turbine 2525 Muffler Snugtop Cab-Hi shell TRS Retrofitted Headlights
    That's all I needed to know. Thanks lol
     
  18. Nov 22, 2013 at 9:01 PM
    #1518
    Rich91710

    Rich91710 Well-Known Member

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    Ditto.

    Flat is a better look in the shorter housings like the Camry or older GM pickups.
     
  19. Nov 23, 2013 at 7:29 AM
    #1519
    fenderpicks

    fenderpicks Well-Known Member

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    Well I ordered the same one as i ordered LAST TIME, which i receive the full circular one. And I based on my 1st and original order i placed with TRS to order my latest one.


    PS: I'd use the Flat top and bottom, however it would require trimming.
    While the full circular and gatling is simply slipped on the projector.
     
    Last edited: Nov 23, 2013
  20. Nov 23, 2013 at 9:56 AM
    #1520
    AsianAnts

    AsianAnts just an AnT

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    2011 PreRunner TRD Sport L/B Grey Metallic
    -Satoshi Grille Upper/Lower/Triangles -LED Map Lights, LED Dome Light, LED License Plate Lights -No front license -Wet Okole -Weather Techs (digi) -Running Boards -Bed Extender -AFE Cold Air Intake 2SI Dry Filter -Tailgate Hose-Clamp Mod, Tailgate washer Mod -Combi chain lock on bed extender -no chime w/ key in ignition & open door -Fog Light anytime -Slim Cubby's 3kHID fog -bumper plugs -keyhole plug -TRD license plate frame -combi-lock storage -rear TSB -window tint -camera mod -Painted radiator/engine covers -LS460 RetroFit -Bed Tie-Downs -LED Gauge Cluster, radio, clock and AC -Bed Mat -Extra DRings -Painted center console, radio unit, ac panel, overhead console.
    Gatling gun require trimming on the inside
     

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