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Contrary To Popular Belief, DDM Tuning...

Discussion in 'Lighting' started by dysfunctnlretard, Feb 27, 2010.

  1. Feb 27, 2010 at 4:12 PM
    #1
    dysfunctnlretard

    dysfunctnlretard [OP] Hi

    Joined:
    Jun 5, 2009
    Member:
    #18080
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    3,766
    Gender:
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    First Name:
    Manny
    CA
    Vehicle:
    2010 FJC
    55w HIDs, 16" Countersteer Offroads, Yokahama All Terrains, Demello Sliders
    Ive been seeing alot of crappy reviews of DDM Tuning and thought I'd share my experience with them.

    I bought my HID's in November, 55w H4s and 35w H10s. Install went great and works awesome. Last month, after mudding a few times, water and mud entered some of the connections and they went bad. The connections burned up and my HID's would no longer turn on as a result of the crap I put them through.

    I called DDM tuning last week and explained what had happened and asked if I could get new parts for those affected (It was the hi/low controller and wiring harness). They asked me to send them pics and submit a claim. I called them, sent them pics, and filed the claim all the same night. They reviewed the claim and sent me brand new parts which I received yesterday. I hooked them up and it works awesome, good as new. There was no delays in calls, no giving me lip about my problems, and plain trouble-free customer service. I know many on here have had issues with them which seems unfortunate but my experience only allows me to recommend them. I think the lifetime warranty they offer on their products is well worth it, and they've (products and reps) served me well.
     
  2. Feb 27, 2010 at 8:24 PM
    #2
    yosh2000

    yosh2000 Well-Known Member

    Joined:
    Sep 18, 2007
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    #2733
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    Denver, CO
    Vehicle:
    '05 4runner SR5 v8
    what do you know, at least they got one right...good to hear!
     
  3. Feb 27, 2010 at 8:27 PM
    #3
    Dellosa89

    Dellosa89 Love peace and Taco Grease

    Joined:
    Dec 6, 2008
    Member:
    #11334
    Messages:
    1,333
    Gender:
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    First Name:
    Brian
    Murrieta CA
    Vehicle:
    07 Prerunner TRD Off Road
    Fox 2.5 Coilovers, Camburg 1.25" UCA's, Icon RR, Icon aal,EVS foam bump stops, Borla Catback, HID Headlights and fogs, Defiant light bar, 3 hella 700 hid, Satellite Radio, Sony hu with 10'' sub, custom jetski rack, TRD seat covers, secondary air filter removed.
    Also man, im glad all 7 of my lights are from ddm now.
     
  4. Feb 27, 2010 at 8:33 PM
    #4
    got_titan

    got_titan Well-Known Member

    Joined:
    Jan 6, 2010
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    #28898
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    sevierville, tn
    Vehicle:
    2010 trd sport dc 4x4
    i have had great luck with ddm. i have purchased 7 sets of lights over a 2yr period and to date no problems....i have not tried to use their warranty but the lhid's have been great!
     
  5. Feb 28, 2010 at 11:39 AM
    #5
    Viet2100

    Viet2100 Well-Known Member

    Joined:
    Jun 27, 2007
    Member:
    #1930
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    Viet
    Delray Beach, FL
    Vehicle:
    2007 Infiniti G35S
    Great to hear they took care of ya.
     
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