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DDM Tuning HID Failure!

Discussion in 'Lighting' started by SRQ TACO, Jan 20, 2010.

  1. Jan 20, 2010 at 9:42 PM
    #1
    SRQ TACO

    SRQ TACO [OP] "You've Got Red on You"

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    16'' 5zigen Streetfighters w/ 245/55R16 General Altimax HP's, K&N Filter w/ deckplate mod, Dynomax Super Turbo Muffler with turndown before the axle, 01-04 Tail lights tinted, Dual BMW M3 horns, JVC Headunit, JVC 6.5'' door Speakers, Pioneer Shallow Mount 1000W 12'' Sub, 1000W Amp, Monroe Gasmatics front and rear, 1.5'' Daystar Coil Spacer, JDM Smoked Headlights/Corners,2001 Bench Seat, Led swapped gauge cluster and AC controls, Ignition Light mod with blue led, OEM All weather Floor Mats, LED Dome Light, 6000K DDM Tuning HID's, Street Scene Grille and Valance inserts, Clear bumper lights with the fog light mod and JDM Yellow led's, Window Tint: 25% sides and 5% back, TRD Blue Oil Cap.
    SO tonight my HID bulb went out and I went to look. My headlight was filled with smoke so I immediately took the bulb out and it was black and it completely melted the shield housing. And it put a black spot in my headlight and its smokey still so now I need to open up the headlight and try to clean it. But now what should I do with the bulb?!? Call DDM and tell them what their product did and hope they fix it?

    [​IMG]
     
  2. Jan 20, 2010 at 9:47 PM
    #2
    ktmrider

    ktmrider Senior Member

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    wow i was just considering ordering them, i have never heard of this:confused:
     
  3. Jan 20, 2010 at 9:51 PM
    #3
    neslerrah

    neslerrah Who needs 4WD?

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    Sorry to hear! I hope they will replace the bulb. I hope your headlight is not too bad.

    I have heard bad reviews coming from them lately - shipping delays, sending wrong parts, and bad customer service.

    I am glad I had not problems with them. *knock on wood*
     
  4. Jan 20, 2010 at 9:53 PM
    #4
    SRQ TACO

    SRQ TACO [OP] "You've Got Red on You"

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    If my headlight it messed up arent they obligated to fix it? SInce its their product that screwed it up?
     
  5. Jan 20, 2010 at 9:55 PM
    #5
    dually

    dually Low and slow

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    Not as many as the 98..
    Dont touch the BULB!!!!!!!!!!!!!

    get a RMA from DDM..You must do this before they will assist you..

    -go to ddmtuning.com
    -tech support
    -submit a ticket
    -wait.
     
  6. Jan 20, 2010 at 9:56 PM
    #6
    neslerrah

    neslerrah Who needs 4WD?

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    I would hope so. I am sure the bulb melted some part of the headlight. Take pics and follow dually's advice.
     
  7. Jan 20, 2010 at 9:58 PM
    #7
    dually

    dually Low and slow

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    Not as many as the 98..
    If they wont replace your light.. pretty sure they wont because what happened to you happens when you touch the bulb itself.. they blow up, I have a set of stockers I'd sell you cheap.
     
  8. Jan 20, 2010 at 10:00 PM
    #8
    Klipp11

    Klipp11 s3

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    ^^^
    did you touch the glass bulb when you were installing them?

    mine are on the way from ddm tuning as we speak!! :eek:
     
  9. Jan 20, 2010 at 10:03 PM
    #9
    dually

    dually Low and slow

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    Not as many as the 98..
    Just dont touch the bulb haha.. Ive installed numerous HID kits from DDM and theyve been pretty good except for a dead ballast.
     
  10. Jan 20, 2010 at 10:05 PM
    #10
    SRQ TACO

    SRQ TACO [OP] "You've Got Red on You"

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    No I wore latex gloves which was reccomended. I know not to touch the bulb!
     
  11. Jan 20, 2010 at 10:07 PM
    #11
    Klipp11

    Klipp11 s3

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    good to know that they've got a decent product, 'cause their prices are killa!
     
  12. Jan 20, 2010 at 10:18 PM
    #12
    dually

    dually Low and slow

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    Not as many as the 98..
    Hmm... but they're gonna try to cover their asses... unfortunately
     
  13. Jan 20, 2010 at 10:23 PM
    #13
    SRQ TACO

    SRQ TACO [OP] "You've Got Red on You"

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    I'm gona be pissed if they try that. All I want is another bulb.:eek:
     
  14. Jan 20, 2010 at 10:25 PM
    #14
    dually

    dually Low and slow

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    Not as many as the 98..
    they might give you another bulb, but if the light itself is fucked.. they probably wont go for that
     
  15. Jan 20, 2010 at 10:28 PM
    #15
    SRQ TACO

    SRQ TACO [OP] "You've Got Red on You"

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    Well I may just suck it up and forget about that. Also I was thinking of getting the projectors from luminous solutions and using my ballasts and just opening my headlights and black them out and install that projector.
     
  16. Jan 20, 2010 at 10:30 PM
    #16
    dually

    dually Low and slow

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    yeah! I have a box of 350z projectors that i might used to do a retro on my stockers as well!
     
  17. Jan 20, 2010 at 10:30 PM
    #17
    RelentlessFab

    RelentlessFab Tacoma offroad armor fabricating beast Vendor

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    I just got back from a drive with one of my roommates (member ''Timicha'')... we were out aiming/testing the DDM 55W HID conversion we did on his Hella 500FF's tonight. They're amazing! SOOOO bright. I'm going to do the same with my Hella's for sure. DDM offers a lifetime warranty on their HID kits, so im sure they'll send a new bulb out to ya! :cool:

    On that note, I've got a Slimcubby GB 6000K Bixenon HID kit for my truck and havent had 1, nor 2, but 4 failures of my digital ballasts in less than 2 months!!! It is insane! Highly frustrating! I'm currently awaiting a reply from a PM I sent to Paul earlier today on how he is going to handle this issue. I'm going to try to return his POS kit and get a DDM for my truck's headlights when I order the kits to convert my Hella's.
     
  18. Jan 20, 2010 at 11:40 PM
    #18
    supremetaco2

    supremetaco2 Well-Known Member

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    +hp, lifted, lights, dif breather mod, debadged, shorty antenna...
    lol i put up almost the exact same thread in the lighting post, i need to return my HID's that i purchased from DDM.. gave them a call and all they told me was to submit a ticket and wait... they said that you'll get a notice in your email..
     
  19. Jan 20, 2010 at 11:44 PM
    #19
    amaes

    amaes Cuz Stock Sucks

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    Maybe they get too hot in the 1st gen. housing? its smaller then the 2nd. and I'm sure heats up fast
     
  20. Jan 20, 2010 at 11:53 PM
    #20
    tigerfan00

    tigerfan00 BECAUSE INTERNETS!! Staff Member

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