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DDM tuning HID's -venting!

Discussion in 'Lighting' started by erion109, Jun 21, 2010.

  1. Jun 21, 2010 at 3:15 PM
    #1
    erion109

    erion109 [OP] Well-Known Member

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    Jayson
    Nashville
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    06 TRD SPORT
    Weathertech FR & RR, DDM Tuning HID 55W 5000k Bi-Xenon, ARE topper, Yellow painted fog-lamp mod, anytime fog-lamp, Ipod interface, Red Top OPTIMA, Bilstein 5100s and 1.5 Toytech AAL, Redline Hoodstruts and EZdown tailgate.
    So with several recommendations, I went with a 55W, 5000k, DDM HID Hi/Low kit. They looked great. The install wasn't bad, but you do have to remove the washer fluid bottle and battery to install the bulbs. They worked flawlessly for about two weeks and then my right side would not fire immediately. I would have to cycle the switch about 3-4 times before the light would fire. Shortly after, the right side would fire intermittenly as well. They eventually both wouldn't fire, but would cut on at random after cycling the switch multiple times. I drove on several occasions without headlights, until one would fire and then eventually two. I tried swapping bulbs, ballast, etc. It didn't matter. I spoke with Justin on several occasions, because these lights have a lifetime warranty. Justin seemed to think my ballast were bad. Well in order to get new ballast, I would have to send mine in first. This means pulling the battery and washer reservior in order to put my old bulbs in while the ballast were being inspected/replaced. With shipping to CA from Nashville, TN, this was about a 2-3 week turn around. Justin offered to do an advance replacement by charging my card $60 for two new ballast; however, there would be a $15 non-refundable admin fee (BS charge if you ask me). If they couldn't find anything wrong with the old ballast, they would return them and I would have two sets of ballast. I wanted to triple check everything, before I got burned on another set of ballast. I checked every connection at least 5 times. The lights continue to fire randomly so I decided to go with the advance replacement to avoid a lot of unneccessary bulb installation/removal. I've received the new ballast and they work great so far. I'll keep you posted on how the inspection of the old ballast go. I think the $15 admin fee is complete crap, but it's worth saving all the extra work. Whew! I feel better now that's off my chest. Please share if you've dealt with DDM.
     
  2. Jun 21, 2010 at 3:23 PM
    #2
    MotoXdoer

    MotoXdoer taco?

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    Nate
    San Luis Obispo, Ca
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    06 Prerunner 4.0 a/c beast
    k&n cai 63 series intake, blacked out headlights, blacked out tailights, magnaflow pro offroad 17115 dumped, URD competetion y-pipe, total chaos 3.5" long travel, fox 2.5x8" remote resevoir shocks, allied 4" spindles, toytec 2" AAL, 20% tint up front and 5% rear, satoshi grille, ddm 50w 6000k hid's. wet okole custom trd seat covers with heaters. 4:56 nitro gears with arb rd129 air locker, arb ckmta12 dual air compressor.
    my hids did the same shit. left one wouldnt work properly and still doesnt. it flashes once in awhile. he said to disconnect, swap the harness round to the other ballast and make sure your ground is good. this kit is garbage. im dumping them in the trash as soon as i get my retro done.
     
  3. Jun 21, 2010 at 3:29 PM
    #3
    Viet2100

    Viet2100 Well-Known Member

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    Sorry to hear. Been flawless with me.
     
  4. Jun 21, 2010 at 3:38 PM
    #4
    Brunes

    Brunes abides. Staff Member

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    Big Easy, USA
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    Inside: Tint, Wet Okole 1/2 Piped Red/Black Covers, Black Weathertech Digital Fit Mats, URD Short Throw w/ TWM Weighted Knob, USA Spec iPod adapter. Outside: 4300K Retro w/ Angel Eyes and Red Shrouds, 5000K Blazer Fog Light Retrofit, Debadge, Bed Locking Handle, Satin Black Rims Performance: TRD/Steigmeier Blower w/ 2.7 Pulley. 668 Injectors and 320 LPH AEM Fuel pump. URD UCON and 7th Injector. DTLT Headers, URD Y-Pipe, Wicked Flow Muffler. Suspension: Both: OME Shocks Front: 886X's and TC UCAs Rear: Dakars Armor: Relentless Front Bumper Relentless High Clearance Rear w/ Tire/Rotopax Swing Out Relentless Front, Mid, and TCase skids BAMF Diff Skid Recovery and Spares: Fullsize Spare Tire 2x2 gal Rotopax 1x1 gal Rotopax 1x1 gal Water Rotopax Warn 9.5XP-S Winch Hi-Lift Extreme 60" Ironman Off-Road Recovery Kit Upcoming: ATO Gas Tank Skid and Sliders w/ kickout. ATO Shackle Flip Kit. Down the line: Front/Rear ARB Lockers w/ OBA. 4.56 Gears
    This sucks- It's SO hit or miss with them. The good kits are great. The kits that have problems seem to be EPIC failures. For the price I thought it might be worth it- but now I'm not really sure.
     
  5. Jun 21, 2010 at 3:45 PM
    #5
    tdels14

    tdels14 Well-Known Member

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    just for future reference, cause im looking at getting some, what kits, or who do i need to stay away from?? what ones should i go with? thanks.
     
  6. Jun 21, 2010 at 5:06 PM
    #6
    wing103

    wing103 Well-Known Member

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    I will not get DDM again. They suck.
    Mind have the same problem once a while
     
  7. Jun 21, 2010 at 5:15 PM
    #7
    mick478

    mick478 He is The STig

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    Ome 885 coils Ome n9000 front shocks Ome n182 rear shocks K&n drop in filter Duratracs Kenwood kac 90210d Kicker 12" Alpine 800 watt 4 channel Pioneer 430w 6x9 Firestone ride rite air springs
    only small problems here, have two sets, one on my wifes car and one on mine. my wifes left light flickers when you hit hard bumps or potholes, but other than that no other problems, cant beat it for the price.
     
  8. Jun 21, 2010 at 5:51 PM
    #8
    MJonAgs32

    MJonAgs32 asphinctersayswhat?

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    check out my build
    I just found out my ballasts are busted (no power). They are brand new, but I didn't have time to do the install until this past weekend (I received them about a month ago, after taking several weeks for them to come in).

    I called them first thing today and left a message. They haven't responded. What is the best way to follow up with them?
     
  9. Jun 21, 2010 at 5:56 PM
    #9
    JM76

    JM76 Ride On

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    seconday air filter removal, tw sticker afe pro dry s filter , black rims , cb radio with four foot firestik antenna,black nasta nerf bars,5100's in the rear,mp3 player hookup,led overhead light,5100's up front @ 1.75, rear AAL,custom dent package,blacked out rear bumper, blacking out front grille,camo gt seat covers , 6k HIDs, 6k fogs coming, devil horns grille mod,elite offroad aluminum bumper,Canadoshi grille mod.light bar behind the grille with bright lights coming sooner or later
    [I called them first thing today and left a message. They haven't responded. What is the best way to follow up with them?[/quote]
    Ride their ass like it's going out of style until you get the appropriate response.
     
  10. Jun 21, 2010 at 7:09 PM
    #10
    humanoid

    humanoid bite me

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    Don't get why everyone raves about them and their products. All I've heard is crappy products and even shittier customer service.
     
  11. Jun 21, 2010 at 8:24 PM
    #11
    erion109

    erion109 [OP] Well-Known Member

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    Jayson
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    Weathertech FR & RR, DDM Tuning HID 55W 5000k Bi-Xenon, ARE topper, Yellow painted fog-lamp mod, anytime fog-lamp, Ipod interface, Red Top OPTIMA, Bilstein 5100s and 1.5 Toytech AAL, Redline Hoodstruts and EZdown tailgate.
    You can try emailing:

    support@ddmtuning.com I've dealt with Brian and Justin. They both seem to want to help, but It'll cost you if you want an advance replacement. Even if the parts were junk. I totally disagree with this, but apparently it's in the fine print that hardly anyone ever reads. I think the product is good for the price, but ultimately it's made in China junk. You just have to get lucky that an eyelash didn't blindfold the guy doing the soldiering. (I'm sorry if I offended anyone with that comment).
     
  12. Jun 21, 2010 at 8:27 PM
    #12
    ilovetacos

    ilovetacos Well-Known Member

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    Sacramento/Woodland
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    Sold!
    I would not buy from DDM...I hear way too many horror stories about them. You may want to try sharphid.com. Prices are about the same.
     
  13. Jun 21, 2010 at 8:39 PM
    #13
    colinb17

    colinb17 If at first you don't succeed, don't try skydiving

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    Build thread in sig...
    It's lke the news...the bad stuff, scenarios where parts have not worked, or customer service stinks...that's what makes it on here. there really isn't a reason for people to start new threads just to say, "got my ddm kit in, works like it should".
    not trying to be hard one anyone, i just think this is what happens a lot and people jsut don't realize. it does stink thought that you had to go throught that with a brand new kit OP. but hey, that's why you got the ones with a warranty :)

    on a positive note...i have 5 sets from ddm (heads, fogs and 3 sets for off road lights) all of which have worked flawlessly since installlation months ago.

    i've heard about shipping being slow, but all i did was call in to see when they had gotten new stock in, and when they did, i placed my orders then. i've ordered twice, and both times, waited less than a week to get the package (shipping to virginia from cali)
     
  14. Jun 21, 2010 at 10:31 PM
    #14
    lookylookitzadam

    lookylookitzadam Retrofit Club!

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    DDM has been nothing awesome for me. Then again, they are just down the street from me so its much easier than phone/email.
     
  15. Jun 21, 2010 at 10:46 PM
    #15
    teambcw

    teambcw Well-Known Member

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    If it counts I have had mine a week and love them now that I put the shield the right way.
     
  16. Jun 21, 2010 at 10:55 PM
    #16
    lookylookitzadam

    lookylookitzadam Retrofit Club!

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    You had the shield on the top didnt you? :D
     
  17. Jun 21, 2010 at 11:00 PM
    #17
    teambcw

    teambcw Well-Known Member

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    NO!!!!!!!









    ok, I did!!!!!!:rolleyes:
     
  18. Jun 21, 2010 at 11:03 PM
    #18
    lookylookitzadam

    lookylookitzadam Retrofit Club!

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    I did it too, it seems logical because you want all the upward light to be blocked, but then after it leave the bulb it reflects the other way...GRRR.

    At least now I am retrofitted so that was better. LOL
     
  19. Jun 21, 2010 at 11:05 PM
    #19
    teambcw

    teambcw Well-Known Member

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    I thought the same exact thing when I did my install, oh well you live and you learn. Are you running the stock housing?
     
  20. Jun 21, 2010 at 11:26 PM
    #20
    1WhiteTaco

    1WhiteTaco Well-Known Member

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    2 inch spacer lift, tint, a little tint in the tails, lightbar, kc offroad lights
    My ddm HIDs work perfectly..
     
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