1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Dealer broke my wheel spacers

Discussion in '2nd Gen. Tacomas (2005-2015)' started by 06Bluez, Dec 19, 2008.

  1. Dec 19, 2008 at 5:50 PM
    #1
    06Bluez

    06Bluez [OP] Well-Known Member

    Joined:
    Jun 12, 2008
    Member:
    #7281
    Messages:
    960
    Gender:
    Male
    Phoenix, Arizona
    Vehicle:
    06 4x4
    Icon Coil-overs, TC UCA, with Bilstein 5150 and Icon 3 leaf pack. 17" Moto Metal 951 4.5" Backspacing wrapped in 285/70/17 BFG AT's. Demello front bumper and Avid offroad sliders.
    I brought my car into the dealer for a oil change and tire rotation 2 weeks ago. I just noticed yesterday that I was missing a lug and the stud was snapped off!!! So I have been driving for 2 weeks missing a lug!!

    They claim it was my fault and will not replace the Spidertrax wheel spacer or fix the broken stud. We all know the dealer over torques the wheels on but they wont accept blame. Anyways Spidertrax is awesome I called them directly and they are sending me out replacements and I didnt even have to ask.

    Its nice to know you can still find good customer service.
     
  2. Dec 19, 2008 at 6:04 PM
    #2
    Okkine

    Okkine Well-Known Member

    Joined:
    Jun 26, 2008
    Member:
    #7590
    Messages:
    771
    Gender:
    Male
    Vancouver, BC
    Vehicle:
    2009 Magnetic Grey Access Cab - 2.7L I4 - 4x2
    Incompetent mechanics piss me off. I went to Canadian Tire last weekend to buy some winter tires. I decided to pull into a gas station to check the tire pressure on the way home, and find that no two tires are filled the same. Two rears were filled to 30 and 28 psi, and the fronts were filled to 32 and 29. The sticker says 30 for the front, and 33 for the rears. To top it off they didn't put the valve caps back on the rear tires.

    I'd contact the dealerships manager if I were you.

    EDIT: Oh yea, I forgot to mention, the service guy tried to tell me that my breaks were 25% worn on a truck I drove off the dealerships lot exactly two weeks earlier... He thought it was an '08, not an '09 :frusty:
     
  3. Dec 23, 2008 at 6:11 PM
    #3
    06Bluez

    06Bluez [OP] Well-Known Member

    Joined:
    Jun 12, 2008
    Member:
    #7281
    Messages:
    960
    Gender:
    Male
    Phoenix, Arizona
    Vehicle:
    06 4x4
    Icon Coil-overs, TC UCA, with Bilstein 5150 and Icon 3 leaf pack. 17" Moto Metal 951 4.5" Backspacing wrapped in 285/70/17 BFG AT's. Demello front bumper and Avid offroad sliders.
    Bet he feels dumb.
     
  4. Dec 23, 2008 at 6:13 PM
    #4
    Evil Monkey

    Evil Monkey There's an evil monkey in my truck

    Joined:
    Aug 8, 2007
    Member:
    #2352
    Messages:
    8,337
    Gender:
    Male
    First Name:
    Robert
    Escondido, CA
    Vehicle:
    07 4x4 DC SR5 TRD Off-road
    Weathertech front & rear mats, rear suspension TSB, Toytec AAL for TSB, Hi-Lift Jack, Bilstein 5100 & Toytec Adjustable coilovers, Built Right UCAs, KMC XD 795 Hoss Wheels, Definity Dakota MTs 285/75R16, Leer XR, Thule Tracker II & Thule MOAB basket
    Why would the year make a difference in whether or not they're worn? I'd hit him with a wrench.
     
  5. Dec 23, 2008 at 6:23 PM
    #5
    Delmarva

    Delmarva Mayor of TW

    Joined:
    Oct 22, 2008
    Member:
    #10148
    Messages:
    35,854
    Gender:
    Male
    First Name:
    Mike
    Tucson, AZ
    Vehicle:
    12 Tundra TRDRW
    Nada, Zip, Zilch, Nothing
    so he could better guesstimate on how worn his brakes were... lol :rofl:
     
  6. Dec 23, 2008 at 7:26 PM
    #6
    WilsonTheDog

    WilsonTheDog Kylie's dad

    Joined:
    Nov 17, 2007
    Member:
    #3496
    Messages:
    4,837
    Gender:
    Male
    First Name:
    Eric
    Myrtle Beach SC
    Vehicle:
    07 Prerunner SR5 DC/SB V6
    Magnaflow 12576 muffler & chrome tip, Westin step bars, 27% tint, Pop N Lock, AFE ProdryS, bed mat, Husky liners, D-rings added, Access Literider tonneau, Pioneer 4-ways all around, GY Wrangler Duratracs 265/75/16, 5100's @ 1.75", 1.5" AAL
    That IS good CS. That stealership manager needs to hear about it.
     
  7. Dec 23, 2008 at 7:38 PM
    #7
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

    Joined:
    May 8, 2008
    Member:
    #6497
    Messages:
    106,158
    Gender:
    Male
    First Name:
    FlimFlubberJAM
    Tenoe, AZ
    Vehicle:
    2013 Rubicon Unlimited,
    4.10 gears, sliders, and lots of buttons.
    What dealership was it?
     
  8. Dec 23, 2008 at 7:49 PM
    #8
    coppert

    coppert Mall Krawler

    Joined:
    Apr 12, 2007
    Member:
    #1300
    Messages:
    916
    Gender:
    Male
    First Name:
    Travis
    916
    A "dead-blow" works much better than a wrench! :p
     
  9. Dec 23, 2008 at 8:07 PM
    #9
    AK27

    AK27 Well-Known Member

    Joined:
    Nov 24, 2008
    Member:
    #11005
    Messages:
    39,510
    canadian tire is good for that, no matter what condition your brakes are in they always say 25% remaining. we went to my mechanic and he looked at the brakes a year later and said my brakes still had 90%+ remaining....
     
  10. Dec 23, 2008 at 8:12 PM
    #10
    HerNameIsLucy

    HerNameIsLucy I miss Lucy. :-(

    Joined:
    Jul 31, 2008
    Member:
    #8256
    Messages:
    3,042
    Gender:
    Male
    First Name:
    John
    Equador. Don't know why.
    Vehicle:
    RIP Lucy.
    She's gone but not forgotten.
    I posted here a long time ago about an Aamco I brought my Maverick to, who brought me a cup of red tranny fluid with metal shavings in it, told me my trans was shot and I need a new one. I had B&M Trick Shift in it. B&M Trick Shift is green.

    Bastards who prey on people....
     
  11. Dec 24, 2008 at 5:39 AM
    #11
    longbow

    longbow I see you now..................

    Joined:
    Jun 26, 2008
    Member:
    #7586
    Messages:
    4,041
    Gender:
    Male
    First Name:
    Bill
    Indiana
    Vehicle:
    05 Tacoma Silver Mica TRD 4 Door
    Toy-tec Coil over lift, Eibach 700 lb springs, Sway bar relocate, Total Chaos UCA's, Moto metal wheels, BFG mudterrians, HID, custom 3 piece grill, Highlift jack w/custom mount, Highlift jack cover, bed matt, de-badged 100%, storage box lock mod, using defrost w/o AC mod, short antenna mod, horn re-locate, Tire Gate flat spare tire mount, engine cover painted, bed light (1) mod, wreck bar carrier, Blue Sea 5026 fuse block, center console outlet, flash light mod, Blue Sea inline fuse, Shrockworks sliders, All-Pro front bumper, Piaa 510 driving lights, Warn shackles front, Kennesaw rear bumper, "Tag Boltz" plate lights, Warn shackles rear, Warn M8000 winch, devil horns, BHLM, weathech liners front and rear.....T.W. sticker of course. Custom Sock bed decal for Michele
    Last time I went, told the dealership "don't touch the wheels, I mean it" they were clean so I would know if anyone messed with the.

    They also told me about my breaks, needed to get them changed. I said "that's funny, just went to a dealership in TENN, (Bristol) and they said they still had alot of life."

    Ya just need to stand up to them, at times my wife has taken it in or my father. If something is wrong, I make them say I will take pic's and I want the old part/parts. 90% of the time, and very odd, the items needing addressed are just fine.
     
  12. Dec 24, 2008 at 9:44 AM
    #12
    paintdiddy

    paintdiddy Machine gun shits

    Joined:
    Oct 12, 2008
    Member:
    #9924
    Messages:
    10,307
    Gender:
    Male
    First Name:
    shithead
    nj and not from "the jersey shore"
    Vehicle:
    silver bullet
    thats cool they gave you new ones.those guys are from north jersey by me.they were cool before then went bigtime and moved west,so its cool that they become dickheads.
     
To Top