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Dealer gaving me a hard time about Leaf TSB and is trying to talk me out of it...

Discussion in 'Suspension' started by moulin6801, Apr 28, 2011.

  1. Apr 28, 2011 at 2:04 PM
    #1
    moulin6801

    moulin6801 [OP] Well-Known Member

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    Hey guys, went to the dealer this moring here in HENDERSONVILLE, TN about the TSB leaf suspension for my 2010 TRS sport with 15 K miles.
    First they did not know what I was talking about.
    Than after I gave them the print out that I got from you guys here, they make me wait for 20 mins to read it, than called me in to say that it can be done but it is a difficult thing, and they will need me to drop my truck off so their technication can get the VIN # and etc.
    I complain about it, close to call it BS, but they told me if I want to do it, that is what it will take.
    PLUS, they told me that when I do it, there is no going back, and that it will be a rough ride, things may get loose in the truck, etc... Good speach... almost talked me into not doing it...
    What do you guys think>???
     
  2. Apr 28, 2011 at 2:08 PM
    #2
    mike686

    mike686 Well-Known Member

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    Do it so when you haul shit it wont sag like a mofo
     
  3. Apr 28, 2011 at 2:10 PM
    #3
    mike686

    mike686 Well-Known Member

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    I need to get mine done but they'll look at my asl and say look at hat its already been done lol
     
  4. Apr 28, 2011 at 2:26 PM
    #4
    showmeballer

    showmeballer Well-Known Member

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    st. louis
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    None yet
    I think the service advisor is being a huge doucher and to just get it done.

    My dealership didn't care at all about doing it and didn't give me some BS speech about stuff coming loose.
     
  5. Apr 28, 2011 at 2:28 PM
    #5
    carcharias

    carcharias Giggiddy what what

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    Kings all-around w/ 700lb coils, Dakar leaf pack, TC uca's, DO single hoop bumper, BAMF bolt-on sliders w/ kickouts, Rigid 20" e-series spot/flood, aFe pro-dry, BFG KM2 255/85/16, silver TRD FJ wheels, WARN M8000-s, Access LE, Grillcraft, BAMF lightbar, BAMF rear dif skid, BAMF LCA skids, window tint, Wet Okoles, WeatherTech floorliners, Silverstar lights, led dome lights, Redline Tuning hood struts, center console lock mod, mag-lite mod, extra d-rings, re-routed exhaust, ATO skids, ATO Hi-Lift mounts, pipe tailgate lock, seatbelt alarm delete, wheel/spare locks, Viper 5901, LoJack... WISHLIST: a golden canary that poops platinum
    Just got mine completed. LOVE it. It's finally the truck I thought I was buying, AND I can carry my motorcycle w/ much less sag.

    Find another dealer if they think it's complicated...
     
  6. Apr 28, 2011 at 2:29 PM
    #6
    jjw1

    jjw1 Well-Known Member

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    try a different dealer?
     
  7. Apr 28, 2011 at 2:33 PM
    #7
    loaderman82

    loaderman82 Well-Known Member

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    Where did you get the print out for the TSB? I need to get this done to my truck.
     
  8. Apr 28, 2011 at 2:46 PM
    #8
    AG87BlkLX

    AG87BlkLX Well-Known Member

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    Are you talking about Ron Hibbard Toyota in Gallatin or Rivergate Toyota in Madison? I don't know of a Toyota dealership in Hendersonville.

    They are both pretty close to each other so you could give the other one a try and see what they say. You could also try Beaman Toyota downtown, not that far away eitherp. It kind of sucks to go down town for service on your truck but if they treat you right it might be worth it.
     
  9. Apr 28, 2011 at 6:49 PM
    #9
    moulin6801

    moulin6801 [OP] Well-Known Member

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    Hey, here is the TSB that you asked for!!
    Cheers.
     

    Attached Files:

  10. Apr 28, 2011 at 6:52 PM
    #10
    johnw

    johnw Well-Known Member

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    orlando florida
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    well you asked for specs..... 06 trd sport speedway blue V-6 4.0 camburg lift spindles extended travel icons total chaos lowers allpro 4" leaf pack 17" xd hoss rims 305/65/17 mickey thompson baja atz Allpro hybrid bumper with 3 kragen HID lights color matched headlights grill craft grill AFE stage 3 CAI wicked flow muffler under cover bed cap inside i have..... wet okole real tree camo seat cover blue oznium dome light stealth sub box with 2 10" kicker comp subs kicker 400 watt amp weathertech floor mats
    all they do is take off ubolts 4nuts each side take off leaf sprind 2 nuts and bolts and remove bolt for parking brake cable one. it may take them a full day to do thats it
     
  11. Apr 28, 2011 at 7:06 PM
    #11
    Largefarva

    Largefarva Well-Known Member

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    That's what my dealership said to me last week. He ordered the leaf packs on Tuesday afternoon and they got delivered first thing Thursday morning. Installed on Friday. Your dealership is BS'ing you.
     
  12. Apr 28, 2011 at 7:29 PM
    #12
    Rich Beauregard

    Rich Beauregard Well-Known Member

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    Hey it's new rear leaf springs and an alignment. Tell them you have a harsh ride so they can't say anything. They have to do it. You said you only have 15K miles on it so it's well within the mileage requirement. Since yours is 2010 and TRD Sport you do not get the new shocks, but you still get the alignment. Read through the TSB so you completely understand it before they get thier hands on it. If they seem to be reluctant to do it, I would, go to another dealer.
    I went from stock to
    Old Man Emu/Dakar leaf springs. (7 Leafs) Did it myself.
    [​IMG]
     
  13. Apr 28, 2011 at 7:37 PM
    #13
    rob1

    rob1 Well-Known Member

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    Stick to your guns and do it!! There will come a time that you will haul something heavy and trust me you will be glad you did the TSB!!
    The truck doesn't feel all that "rough" it feels more like a truck should;).
    I am glad I did it, NO REGRETS HERE!!!:cool:
     
  14. Apr 28, 2011 at 8:01 PM
    #14
    Krazie Sj

    Krazie Sj Resident Jackass

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    Just wait 4 years when the 4 leaf pack sags. Good times.

    I'll be upgrading to OME Dakar here in a bit.
     
  15. Apr 28, 2011 at 8:14 PM
    #15
    loaderman82

    loaderman82 Well-Known Member

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    So you have to have less than 36,000 miles to get the TSB, or am I reading this wrong?:confused:
     
  16. Apr 28, 2011 at 8:30 PM
    #16
    KenLyns

    KenLyns Lord of War

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    ^Above 36000 you will have to pay for it if you want the TSB done, which thanks to high spare part markups makes it a far worse deal than OME or All-Pro springs.

    Yep. Go to another dealer if at all possible. Can't trust this one to do the job properly.
     
  17. Apr 29, 2011 at 4:30 AM
    #17
    loaderman82

    loaderman82 Well-Known Member

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    Well that sucks, but thanks for the info!
     
  18. Apr 29, 2011 at 4:45 AM
    #18
    steviestyles

    steviestyles The "Search" tab is your friend!!

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    Jeez with all the posts on TW regarding the rear spring TSB folsk would of got the message now that it's not mandatory that the dealer perform it. You can't walk into the dealer saying I've got this TSB and I want you to do it. Your vehicle needs to demonstrate the symptoms that the TSB was issued to address. Unless I'm missing something here, did you take your truck to the dealer complaining about it bottoming out under load and that it rides bad with weight in the bed? It sounds like you just asked them to do the TSB because it's free.
     
  19. Apr 29, 2011 at 5:04 AM
    #19
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Why he wants it is irrelevant. There is a TSB and if you tell them you want to use the truck as a truck and it sucks how it is now, then the dealer needs to shut the fuck up and order the fucking parts and call you when they get them. Period. A truck should not leave the factory with passenger car suspension. Period. I could see them laming out on 5 lug base models but not prerunners and certainly not 4wd.
     
  20. Apr 29, 2011 at 5:34 AM
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    oldstick

    oldstick Middle Age Member

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    What it sounds like to me is they really didn't know much about the TSB to start with OR they had bad experiences with customers on it before.

    Therefore they may be worried about someone getting the mod, then coming back accusing them of botching up the truck when the customer discovers he doesn't actually like the mod. Or if other problems show up the dealer gets accused of causing it and so on.
     
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