1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Dealer Installing Wrong Oil

Discussion in 'Technical Chat' started by Clatrans243, Jan 20, 2010.

  1. Jan 20, 2010 at 9:05 AM
    #1
    Clatrans243

    Clatrans243 [OP] Active Member

    Joined:
    Nov 6, 2009
    Member:
    #25521
    Messages:
    26
    Gender:
    Male
    First Name:
    Bill
    Albuquerque, NM
    Vehicle:
    2010 4X4 TRD Off Road
    I recently took my 2010 Double Cab 4X4 to the dealer for its first oil change; they "gave" me 12 months free maintenance when I bought it. According to the service invoice, however, they put 5W20 oil in the 1GR-FE V6 engine instead of the recommended 5W30.

    When I went back and asked the service advisor why they didn't install 5W30 oil as Toyota recommends, he said that they put 5W20 in everything because of "the climate"--in Albuquerque, New Mexico! We seldom drop below 10 or 15 degrees F in the winter here, and in the summer our temperatures regularly flirt with the century mark. In the southern part of the state, 100 degrees plus is a regular occurance.

    One might suspect that using only one viscosity range of oil has less to do with the climate than it does with wanting to stock only one type of oil in bulk, but I am astonished at such blatant disregard for the manufacturer's recommendation for something as vital as engine oil on the part of an authorized dealer. The service representative did say that 5W30 would probably be available "from cases" (in bottles?) on request, but at additional cost.

    I think my truck has seen its last oil change at this place, but I wonder if anybody else has encountered this sort of cavalier attitude toward engine oil viscosity from dealers. I also wonder how Toyota might feel about it. I have thought about shooting them a letter, but will they just stand up for the dealer?
     
  2. Jan 20, 2010 at 9:12 AM
    #2
    GSB

    GSB Well-Known Member

    Joined:
    Apr 24, 2009
    Member:
    #16385
    Messages:
    83
    Gender:
    Male
    Odenton, MD 21113
    Vehicle:
    09 TRD Sport DC Long Bed
    My dealer here in MD did the same exact thing. I was given the same reasons. I made them replace with 5w30. I was thinking of contacting Toyota also. Wonder what would happen if you had a warranty claim down the road and all your receipts showed the wrong oil being used?
     
  3. Jan 20, 2010 at 9:14 AM
    #3
    kilgoja

    kilgoja Well-Known Member

    Joined:
    Jun 20, 2009
    Member:
    #18685
    Messages:
    593
    Gender:
    Male
    Alabama
    Vehicle:
    2009 regular cab 4x4 2.7L (silver)
    :mudding:
    my 2009 recommends 5w20....i don't think it will make any difference if you use either one...both will work fine
     
  4. Jan 20, 2010 at 9:15 AM
    #4
    NAAC3TACO

    NAAC3TACO Well-Known Member

    Joined:
    Aug 5, 2008
    Member:
    #8350
    Messages:
    2,533
    Gender:
    Male
    Vehicle:
    2014 SR5 DCLB 4x4
    Color matched door handles, Weathertech mats, rubber bed mat.
    The 2.7 requires 5w20, the 4.0 requires 5w30.
     
  5. Jan 20, 2010 at 9:15 AM
    #5
    bigburrito

    bigburrito Local Man

    Joined:
    Mar 13, 2009
    Member:
    #14660
    Messages:
    559
    Gender:
    Male
    DuPage County
    Vehicle:
    '09 TRD OR
    Demello sliders, fog lights anytime, 265/75R16 Duratracs, 60" HiLift, VIAIR OBA 2.5 gallon tank, FM Super 44, TSB springs, 5100s at .85, bent tailgate
    take off your glove and demand satisfaction. sounds like a lazy dealer
     
  6. Jan 20, 2010 at 9:23 AM
    #6
    08pretaco

    08pretaco Almost there

    Joined:
    Sep 26, 2008
    Member:
    #9502
    Messages:
    9,160
    Gender:
    Male
    First Name:
    Oliver
    az
    Vehicle:
    2014 Tundra 4x4 CM 5.7L SR5
    AFE pro dry s, Husky X-act Contour
    2.7 "requires" either 0w-20 or 5w-20 (says on oil cap) and i think the v6 since labeled a "truck" (which it is) uses 5w-30. either way with colder weather people tend to go with lighter weight oils and during the hotter periods of the year resort to thicker oils
     
  7. Jan 20, 2010 at 9:24 AM
    #7
    hendooman

    hendooman The Stroker Ace

    Joined:
    Mar 6, 2009
    Member:
    #14421
    Messages:
    3,012
    Gender:
    Male
    First Name:
    Jeff
    KC
    Vehicle:
    2015 TRD PRO 4Runner
    My Amsoil is 0W-30, recommended as the factory replacement synthetic for the 4.0
     
  8. Jan 20, 2010 at 9:25 AM
    #8
    blackwatertaco

    blackwatertaco If you ain't stuck, You ain't tryin hard enough.

    Joined:
    Jan 11, 2010
    Member:
    #29134
    Messages:
    1,995
    Gender:
    Male
    First Name:
    Jay
    Alvin/Pasadena, Tx
    Vehicle:
    08 taco, 4x4 2.7 5spd.
    One fucked up diff. breather mod, 265/75/16 Destiny Dakota M/T Black gulf states rims BHLM Magnaflow 14" muffler with cut off tail pipe. 10" pioneer slim truck sub with JBL 600W amp. PROJECT BLACK OUT
    I wouldn't think it'll matter...Shit, We put 15w40 in our company truck...They do just fine.
     
  9. Jan 21, 2010 at 7:00 PM
    #9
    Kahunadave

    Kahunadave Well-Known Member

    Joined:
    Sep 4, 2009
    Member:
    #22285
    Messages:
    252
    Gender:
    Male
    First Name:
    Dave
    Orlando, FL
    Vehicle:
    05 DC PrernrTRD Sport
    K&N CAI-series 63, custom Billet Grille, Magnaflow exhaust, AR Tactic 17x8, Toyo A/T opencountry 265/70/17, Iridium plugs.
    I switched to 10w40 full synthetic around 60K, and it's been working fine so far...but here is some info i found on the Web that may help w/this discussion..

    "" Multi viscosity oils are one of the great improvements in oils, but they should be chosen wisely. Always use a multi grade with the narrowest span of viscosity that is appropriate for the temperatures you are going to encounter. In the winter base your decision on the lowest temperature you will encounter, in the summer, the highest temperature you expect. The polymers can shear and burn forming deposits that can cause ring sticking and other problems. 10W-40 and 5W-30 require a lot of polymers(synthetics excluded) to achieve that range. This has caused problems in diesel engines, but fewer polymers are better for all engines. The wide viscosity range oils, in general, are more prone to viscosity and thermal breakdown due to the high polymer content. It is the oil that lubricates, not the additives. Oils that can do their job with the fewest additives are the best. ""
     
  10. Jan 22, 2010 at 7:28 AM
    #10
    NAAC3TACO

    NAAC3TACO Well-Known Member

    Joined:
    Aug 5, 2008
    Member:
    #8350
    Messages:
    2,533
    Gender:
    Male
    Vehicle:
    2014 SR5 DCLB 4x4
    Color matched door handles, Weathertech mats, rubber bed mat.
  11. Jan 22, 2010 at 7:37 AM
    #11
    raskal311

    raskal311 Well-Known Member

    Joined:
    Feb 18, 2009
    Member:
    #13812
    Messages:
    2,096
    Gender:
    Male
    S. Cal
    5100 set to max, pending LSD and TRD CAI
    Yes I'm sure a dealer that does hundreds of oil changes a month don’t want to stock the correct oil type.
     
  12. Jan 22, 2010 at 9:40 PM
    #12
    Yuma Taco

    Yuma Taco Well-Known Member

    Joined:
    May 23, 2009
    Member:
    #17562
    Messages:
    300
    Gender:
    Male
    First Name:
    Lee
    Yuma, Az
    Vehicle:
    09 PreRunner DC TRD
    35% tint windows, OEM black running boards, OEM black roof rack, Foglight mod, De-badged & Sockmonkey Horns decals added, Two ammo box storage units (removed), 110 volt & 12 volt outlets for back seat area, EGR Slimline inchannel visors (all windows), Fold-A-Cover G4, Tonneau, Bedmat.
    Be Happy, don't Worry.
    No real difference and it might help with less wear in colder temps.

    Yuma Taco,
     
  13. Jan 9, 2013 at 1:08 PM
    #13
    yotaman90

    yotaman90 What is this I don't even

    Joined:
    Jul 5, 2012
    Member:
    #81990
    Messages:
    63
    Gender:
    Male
    Taos, NM
    Vehicle:
    2012 TRD Offroad
    TRD shifter ball, URD short shifter, Flowmaster dual exhaust, K&N air filter, Weathertech floor mats, Wet Okole seat covers, Husky Liners mud flaps, Undercover tonneau cover
    Holy thread revival batman!

    I have had my Tacoma serviced at the dealer in Albuquerque as well(I purchased it there), and I recently noticed on the service receipt that they had put in 5W-20 instead of the recommended 5W-30. This is only my trucks second service, so I dug up the first service receipt and they had put 5W-20 then as well! I live in Taos, and while it does get significantly colder here than in Albuquerque, It gets within a several degrees of the highs that Albuquerque experiences. So I guess I fail to understand how 5W-20 is a more acceptable oil in our environment than the required 5W-30. I know it's a small difference, but shouldn't the dealer heed the manufacturer's requirements?
     
  14. Jan 9, 2013 at 1:43 PM
    #14
    Highland Logan

    Highland Logan UBIQUE

    Joined:
    Apr 11, 2011
    Member:
    #54752
    Messages:
    2,812
    Gender:
    Male
    First Name:
    Frank
    Nova Scotia, Canada
    Vehicle:
    2011 Black AC TRD Off Road w/ factory tow pkg
  15. Jan 9, 2013 at 3:19 PM
    #15
    Mossy

    Mossy Mechanic for Honda

    Joined:
    Dec 31, 2012
    Member:
    #94122
    Messages:
    580
    Gender:
    Male
    First Name:
    billy
    san antonio, TX
    ProComp lift Borla exhaust Borla air filter Nfab bars
    Doesn't matter
     
  16. Jan 9, 2013 at 10:53 PM
    #16
    Cadha13

    Cadha13 初音ミク #1 Fan, and Bacon Wrapped Hot Dog Cook

    Joined:
    Mar 14, 2012
    Member:
    #74868
    Messages:
    32
    Gender:
    Male
    First Name:
    David
    Albuquerque
    Vehicle:
    07 PreRunner V6 SR5 Double Cab
    If you don't mind if I ask if it was American Toyota, or "Karl Malone" this happened at. The people at LHM seem to be good about the service of my parent's 05 Avalon and when I my Taco looked at for a set of keys.

    ABQ right now is cold, but not as cold as it was 2 years ago. Yeah, they did not want to carry 2 different bulk oils. Also using the wrong viscosity could do some funny things to the VVT-i system in the long run. Also the oil might become too thin in the heat of New Mexico under or really just at normal driving anywhere. When it get's thin, metal contact and sludge happens.

    I use Amsoil for it, and it's doing fine for my first winter of owning it.
     
  17. Jan 9, 2013 at 11:30 PM
    #17
    yotaman90

    yotaman90 What is this I don't even

    Joined:
    Jul 5, 2012
    Member:
    #81990
    Messages:
    63
    Gender:
    Male
    Taos, NM
    Vehicle:
    2012 TRD Offroad
    TRD shifter ball, URD short shifter, Flowmaster dual exhaust, K&N air filter, Weathertech floor mats, Wet Okole seat covers, Husky Liners mud flaps, Undercover tonneau cover
    This was at "Karl Malone". The only reason I even have the stealership servicing my truck is because it's free for two years, otherwise I would be doing it myself. What really concerns me is the item you brought up; the oil thinning out too much in the heat. That and the fact that my engine makes a very specific ticking sound at a warm idle. I know somebody is going to say that I'm just imagining it and that all Toyota truck engines tick, but I swear that it didn't do it till after it's first service!
     
To Top