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Dealer scratched my truck..

Discussion in '2nd Gen. Tacomas (2005-2015)' started by surfrat, May 5, 2010.

  1. May 5, 2010 at 1:56 PM
    #1
    surfrat

    surfrat [OP] Well-Known Member

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    LI, NY
    icon coilover, total chaos UCA, allpr expo, icon 2.0 rear,wet okole
    Yesterday morning 8am i drop the truck off to get the transmission TSB, rear leaf TSB and my door weather stripping replace..3pm comes and i get a call saying the tech "dropped" my mirror on my door and he scratched it. I go down there and i see about 6 DEEP gauges out of my door.. So now its in the body shop. If i am not happy with the repair what are my options? They did give me a 2010 4runner limited which i have been beating the piss out of for 12 hours know..truck is fun!
    [​IMG]
     
  2. May 5, 2010 at 1:58 PM
    #2
    PreRunner

    PreRunner Well-Known Member

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    go to the lot after midnight and scratch all of theirs
     
  3. May 5, 2010 at 1:59 PM
    #3
    BFA

    BFA Nuttier than squirrel shit.

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    let them fix your truck and keep the 4runner too for the pain and suffering youve been through from that lack of your tacoma
     
  4. May 5, 2010 at 2:00 PM
    #4
    jdkeller

    jdkeller How many words can be fit in this s

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    Jonathan
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    Dome light LED, 6000k HID Headlights and fogs, Grillcraft black mesh, rear 5100's, Total Chaos UCA's, 285/75/16 BFG KM2's, Spidertrax spacers, Blacked out emblems, cb,kenwood tm270 ham radio, All Pro 3" leaf pack, Fox 2.0 coilovers, Revenge Fab Sliders, u bolt flip kit, Pioneer avh4200, bed bar with light and antenna, Wet Okoles, Weathertech Mats, Wet Okole Armrests, Rear KR Fab bumper, bed mat, N-Fab spare tire carrier with full size spare on 16" TRD rim, Bedlinered flares and grille. Camburg Spindles, All Pro front fenders.
    Very mature.

    Im sure it will turn out fine. If not, you make them fix it again and continue to have fun in the 4runner.
     
  5. May 5, 2010 at 2:00 PM
    #5
    HondaGM

    HondaGM Roll Tide

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    they should fix it right. if they dont,give them a monkey paw to the chopps
     
  6. May 5, 2010 at 2:02 PM
    #6
    MyToyTaco

    MyToyTaco ╒╪╕

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    Must have been a big mirror =/
     
  7. May 5, 2010 at 2:05 PM
    #7
    aficianado

    aficianado Well-Known Member

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    back to bone stock.
    they fessed up to it from the get-go. give them a chance..i bet they fix it right.
     
  8. May 5, 2010 at 2:05 PM
    #8
    borderbrat

    borderbrat Watching Chris4x4 o.O

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    just be calm if the repair isn't up to your standards and explain that it needs to be done again.
     
  9. May 5, 2010 at 2:05 PM
    #9
    WNYTACOMA

    WNYTACOMA Well-Known Member

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    ...looks like he dropped it 'repeatedly'..
     
  10. May 5, 2010 at 2:09 PM
    #10
    chiefridr

    chiefridr I don't want a large farva!

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    That sucks dude.
     
  11. May 5, 2010 at 2:17 PM
    #11
    1980

    1980 Well-Known Member

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    The Dust Bowl
    It's funny how people nowadays get so upset when their trucks are scratched. I grew up in a farming community where trucks were treated as, well, trucks.

    The first thing I did after getting my '06 was to take it on a drive on a brushy trail of the type I'd eventually have it on hunting anyway. Of course, it got a few scratches but then I no longer worried about them.

    Toyota's rep has taken a hit as of late but in the past it hardly mattered what your paint looked like when it came to resale, unless you were rich enough to trade in your truck every three years or so.

    My brother had a 4-Runner he bought used that went through a Kansas hailstorm and came out looking like a troop of monkeys had taken ball-peen hammers to it. The insurance company wanted to total it so he just took the money, and then sold the truck to some guys who wanted a trail vehicle for more than he originally paid for it.

    Accidents happen. If the scratch didn't get through the primer then it's no big deal.
     
  12. May 5, 2010 at 2:21 PM
    #12
    jdkeller

    jdkeller How many words can be fit in this s

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    Unfortunately times have changed. People like to buy trucks for minor use and will never put the trucks through some of the stuff that you have done. So I can see why people get upset.

    Also, if I scratched it myself I wouldnt me so mad. But since it was someone else I understand. Im pretty sure if I accidently dropped a steel chain on your hood and scratched it up you would be mad too and make me want to fix it. If not, i'll be right over.
     
  13. May 5, 2010 at 2:25 PM
    #13
    jonny

    jonny Betty White Edition Heep ZJ

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    who cares about the scratch...pics of the 4runner!
    haha jk, well partially
    hope they fix it and fix it right man!
    i really do like the new 4runners though :(
     
  14. May 5, 2010 at 2:27 PM
    #14
    eordonez

    eordonez Living vicariously through mjp2

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    just tell them you are not happy with the repair and that you want it done to your full satisfaction.
     
  15. May 5, 2010 at 2:29 PM
    #15
    1980

    1980 Well-Known Member

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    The Dust Bowl
    Do I get to keep the chain? :)

    Black sure looks sharp but I have to admit it does show scratches.
     
  16. May 5, 2010 at 2:50 PM
    #16
    jdkeller

    jdkeller How many words can be fit in this s

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    Deal! :D
     
  17. May 5, 2010 at 2:56 PM
    #17
    RainDodger

    RainDodger YGWYPF

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    None yet! It's new!
    There's not much you can do - they're doing their best to make it right.

    A couple of years ago I took a Jeep Grand Cherokee to the dealer for some work. They proceeded to let some kind of motorized gate ram into the front quarter... and it required a new hood, fender, supports for the radiator and a bunch of other stuff. Nothing I could do but let them fix it. They did a good job... but I sold the Jeep and bought an FJ Cruiser.
     
  18. May 5, 2010 at 3:01 PM
    #18
    jodiddly33

    jodiddly33 Well-Known Member

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    damn all that from a mirror? :confused:
     
  19. May 5, 2010 at 3:10 PM
    #19
    THROUGHITALLDUDE

    THROUGHITALLDUDE Someone didnt put the tailgate down!

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    Make sure you don't take your truck home until your satisfied with it. Be stern with them if they are not doing what they can to make you happy. Everything will work out
     
  20. May 5, 2010 at 3:14 PM
    #20
    Brunes

    Brunes abides.

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    Difference between you driving your 06 offroad and a tech dropping a mirror down the door is that YOU put the pinstripes there. I get angry at myself when I ding my truck or do something stupid- but it's MY truck and MY stupid. When someone else does it- Whole different ball game. Additionally- Offroading comes with risks to paint and body. Repairs at the dealer come with risk to wallet but not usually paint or body.

    Looks like he musta dropped it and tried to catch it too.

    Hope they get it fixed up to your liking!!
     
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