Dealers who performed the Suspension TSB

bum bum BUMMMMM!

 

Several months ago I did a not so smart question asking for the serial number of any '08 truck where a TSB has been done, yes... no one give it away (for security purposes) but that was what my local dealer service department asked for to do the TSB on my truck, If you still are able to send those two workorders (hardcopy?) can you send it over to me?

if not, I think I will call Toyota Corporation and provide the numbers shown after you reply and see if they can authorize the TSB on my truck.

Thanks in advance for your help
Regards.

 

Hey lucky Lucky, I bought mine at that dealer, who do you talk to in order to get yours done (TSB)?

Hopefully I can get a hold of the same "experienced" person and get mine soon.

Thanks for your help.

 

Just noticed this sticky... Jack Sherman Toyota, simply said having serious bottom out issues with anything over 500lbs for years. Kept tsb in pocket, had them look it up and find it. Didnt have to prove anything, parts ordered, two weeks later was completed. Handles 1000 lbs w/o issue.

 

HELP ME PLEASE!!

Ok, so calling toyota customer service has been very little help! The dealership, Salinas Toyota will only replace rear shocks, Customer Service told me to take to another dealer. The other local Dealer Victory Toyota Refuses to see my vehicle!!
Called customer service again for the forth time now. They are telling me to go back to Salinas and Have them do a test drive to verify my vehicle quailifies for the TSB. Basically my vehicle has bottomed out several times in the past 4000 miles and has a harsh ride. What is the best method to demonstrate to the dealer???
Does

 

Load this guy in the back end and ask the repair guy to ride along

 

Well finally, after working with Brunswick Toyota, they did the TSB and it rides awesome. It took since 06-02-08 to today to finally get it done. Thanks to Steve at Brunswick Toyota for making the calls to corporate to authorize this on my 08.

 

That deserves at least two "giggity"s

 

What did you tell the service guy when you went into Cobb County Toyota to get this done? Did they give you any problem and did they do the wheel alignment?

 

So I'm trying to get the TSB performed on my 08 and when I called the dealer they acted like it would be no problem at all but after I dropped it off a few hours later they called and said that mine didn't need it. The service rep said there are no TSB's that add another leaf spring to any truck and that my truck has the most the correct leaf springs installed for any Tacoma. So I've called the 1-800 and talked with a rep there and am waiting for them to return a call to see what they will do. North Point Toyota in North Littlerock, AR. Will let you guys know how it goes after customer service calls me back.

 

Toyota of Whittier, CA, did my suspension upgrade without much hassle.

The first service rep I talked to had never even heard of a TSB, said he'd call me back. Never did!

So I called the Service Manager, he said there was no problem in doing it. I brought the truck and the TSB in, they ordered the parts, and a week later, it was done.

I've been going to this dealer for service since 1996, and I have been very happy with their work. That one service rep has been about my worst experience - oh well, nothing is perfect, eh?

 

Took my '06 Prerunner TRD Sport LB into Lewis Toyota in Topeka, KS yesterday for a suspension squeek and blower motor noise. I also noticed a small leak near the power stearing pump when I changed the oil. He quickly picked up on the timing cover TSB, and lubed my rear springs. I mentioned a future job hauling large amounts of hay several hundred miles to see what he would do about the suspension TSB. He was unaware of it, but looked into it. CAme back to me, knodding, asking if I have a harsh ride. Told me it would take a little time to get all the parts in, but he would call me when he was ready to replace all 4 shocks, springs, do the timing cover work, and replace the blower motor. I asked about the tailgate as well, but Im beyond 40000 miles so no can do there. Great experience so far!! More when the work is finished.

 

Where exactly did you got your TSB printed from. Send me the link please! I have 08 TRD OffRoad Package

 

Errr, from the link on the very first post of this thread!

 

thank you buddy!

 

Finally got the guys at my local Toyota dealership to do the suspension work on my 08 Tacoma sr5 4cy. After 3 months of discussion and me going by there, I pick up my truck to find all they did was the rear leaf springs. No shocks or alignment...The mechanic didn't even understand why he had to do it that way but thanks to the Service MGR that was somehow unavailable when I got there. Thats what I'm stuck with for now.

I HIGHLY recommend staying away from Herrin Gear Toyota in Jackson, MS.

I have never had good service from these guys, even an oil change takes 1 1/2 hours...

 

damn!!! hate to hear of your misfortune!!! you need to find another dealer soon!!

 

do you have to have your truck under warranty to have this performed? it kind of sounds like it, mines been out of warranty for about 2 months

 

call and see if they will still honor the tsb!! tell them it bottoms out like hell and you'd like it fixed and see what they say. if the dealer says no....call the 800 number and see if they will work with you!! good luck.