Dealers who performed the Suspension TSB

wushaw · Jan 4, 2009

robrjohnson said: ↑

I think currently it's only up to the 2008 model year. It applies to all 4x4 & Prerunner models (no standard cab). On the TRD trucks, they just replace the rear leaf pack. On non-TRD trucks, they replace the leaf packs and replace the shocks with the yellow & blue Bilstein shocks that come with the TRD packages.
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I don't know why but they installed a new set of Bilsteins on my 4X4 TRD truck, I asked the mechanic why and he said they had new valving...ok fine by me, I think they probably mis-read the TSB.

HDGreyRider · Jan 5, 2009

Bill Kidds Toyota - Cockeysville Md.

Dropped mine off with "rough ride when loaded with about 500 lbs - bottom'd out" They are ordering the parts and doing the TSB tomorrow!!!!

Of course I left a copy of the TSB in the passengers seat

oldtacomaguy · Jan 5, 2009

wushaw said: ↑

I don't know why but they installed a new set of Bilsteins on my 4X4 TRD truck, I asked the mechanic why and he said they had new valving...ok fine by me, I think they probably mis-read the TSB.
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Great - anytime the dealers make a mistake in the customers favor I'm all for it!

HDGreyRider · Jan 6, 2009

HDGreyRider said: ↑

Bill Kidds Toyota - Cockeysville Md.

Dropped mine off with "rough ride when loaded with about 500 lbs - bottom'd out" They are ordering the parts and doing the TSB tomorrow!!!!

Of course I left a copy of the TSB in the passengers seat
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Awesome!!!! Rides nice, like a truck now.

TSB completed ..........

Blue/yellow Billstein shocks
Shock ASSY SET Part # 48510-A9630 and
Shock ASSY SH Part # 48530-A9340

R Spring Assembly Part # 48210-04570
L Spring Assemply part # 48220-04210
UBolt Part # 90117-A0005

Kudos to Bill Kidd's service department. they kept the truck overnight to get the parts and did thework today.

Looked to me like the bill would have been $2000.00, Free care of the TSB and your local Tacoma Forum

roxspin72 · Jan 6, 2009

Rick Hendricks steped up to the plate. Got truck back today. Stance is nice, ride is firm. Also, did not realize how much of an allignment my truck needed. It even elliminated the 40-50 mph shaky steering wheel issue.

A definate Must Do for those that qualify.

red taco · Jan 6, 2009

Toyota of Glendora
Glendora, Ca

Taking it tomorrow to get installed. Hopefully they do it right the first time

bgill · Jan 7, 2009

I found this TSB today on this site (thanks TacomaWorld) and called the Toyota Escondido dealer to schedule an appointment. I feel saying the dealerships name is very appropriate in this case as Toyota Escondido CA. was very quick in verifying the TSB number and scheduling an appointment. No problems whatsoever! I am getting it done tomorrow and will report the results once the work is complete. Get it done people!!

hoosiertaco · Jan 7, 2009

bgill said: ↑

I found this TSB today on this site (thanks TacomaWorld) and called the Toyota Escondido dealer to schedule an appointment. I feel saying the dealerships name is very appropriate in this case as Toyota Escondido CA. was very quick in verifying the TSB number and scheduling an appointment. No problems whatsoever! I am getting it done tomorrow and will report the results once the work is complete. Get it done people!!
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Welcome and glad ya made it. Hang around with us and introduce yourself in a thread in the new member forum, and get up some pics of that truck!!

derekabraham · Jan 7, 2009

bgill said: ↑

I found this TSB today on this site (thanks TacomaWorld) and called the Toyota Escondido dealer to schedule an appointment. I feel saying the dealerships name is very appropriate in this case as Toyota Escondido CA. was very quick in verifying the TSB number and scheduling an appointment. No problems whatsoever! I am getting it done tomorrow and will report the results once the work is complete. Get it done people!!
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I got mine done there, too. Did you talk to Douglas? I love Toyota of Escondido. Best Toyota dealership ever.

bgill · Jan 7, 2009

07tacoark said: ↑

john harvey toyota of bossier city, la did mine in one day. took them 2 weeks to get parts in and no hassle
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2 weeks? Ouch! My dealer will have the parts the next day.

CharlieX · Jan 7, 2009

South Bay Toyota. Gardena, Ca

2007 Double Cab. Sr5 suspension.

Didn't even blink. They ordered up the TSB parts kit today and will have it in a couple days. Mentioned a couple other Taco owners had the same complaint and fix.

bgill · Jan 8, 2009

missileman125fw said: ↑

Kieth Pierson Toyota of Orange Park.
Before and after pictures.
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Thanks for the pictures. I am having the work done today and now have a visual as to what it should look like.

bgill · Jan 8, 2009

khfactor said: ↑

In my opinion, no re-designed 3-pack leaf springs would be equivalent to the 4-leaf springs. Metals have their properties and no matter what the dealerships may tell you, there is no way that so called "re-designed" 3 leaves would equal 4-leaves....
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Is it the 3 leaf or 4 leaf spring? A gentleman in an earlier post took a picture after the work was done that showed a 3 leaf spring. Hmmm?

roxspin72 · Jan 8, 2009

In my opinion, no re-designed 3-pack leaf springs would be equivalent to the 4-leaf springs. Metals have their properties and no matter what the dealerships may tell you, there is no way that so called "re-designed" 3 leaves would equal 4-leaves.... [/quote]

+ 1,

If it was redesigned it will have a new part #. TSB for 05 & up is the same. Old part# replaced with new...

hoosiertaco · Jan 8, 2009

bgill said: ↑

Is it the 3 leaf or 4 leaf spring? A gentleman in an earlier post took a picture after the work was done that showed a 3 leaf spring. Hmmm?
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The new pack will be a 4 leaf spring pack.

bgill · Jan 9, 2009

nocarsallowed said: ↑

Can you explain who is the moron at Toyota that decided to use the same three-leaf spring suspension setup for five model years (2005 to 2009) even when they know there is a problem with it?
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There isn't a problem in the 3 leaf setup as this is a part of their comfort ride philosophy. Toyota knows thats upwards of 80% percent of owners rarely carry heavy loads so they decided to go with a leaf system that would provide the most comfortable ride for the majority of its customers. They have to offer the optional leaf system because the vehicle is rated for a certain capacity and if you plan to use it to haul then you'll need the updated leafs and you can get them for free but again the average Tacoma driver will never have an issue.

bgill · Jan 9, 2009

hoosiertaco said: ↑

The new pack will be a 4 leaf spring pack.
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Thanks! I wasn't counting the 4th leaf that doesn't run all the way across. I forgot the name for it.

bgill · Jan 9, 2009

derekabraham said: ↑

I got mine done there, too. Did you talk to Douglas? I love Toyota of Escondido. Best Toyota dealership ever.
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Yep! Douglas is he man and Toyota of Escondido is absolutely the best so good in fact that I am going to make a call to his boss so they know that they are on the right track when it comes to customer service.

derekabraham · Jan 9, 2009

bgill said: ↑

Yep! Douglas is he man and Toyota of Escondido is absolutely the best so good in fact that I am going to make a call to his boss so they know that they are on the right track when it comes to customer service.
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Nice!

bgill · Jan 9, 2009

hoosiertaco said: ↑

Just so no one gets led astray, their does not need to be any 'evidence' of anything. The only thing that is needed is a customer complaint about a 'harsh ride'. The dealership has no bearing on making any decisin about doing this TSB. If a dealer refuses to do it, then all you do is call Toyota and tell them of a 'harsh ride' and they will see to it that it is done at the dealership of your preference. I would prefer not to go to the dealer that would give me a hard time.
Remember folks, this is a customer complaint generated TSB. Not a dealer decision to be done TSB. Just make sure the vehicle is within the specs of the TSB, proper year, model, etc.

Most people buy a 4-door truck expecting the ride to be more like a car. They are not cattering to those few of us that plan on hauling some weight. We are a minority, and they probably see it as a drop in the bucket to change the springs for the few that want it done.
As a manufacturer, I would rather have to make a few owners happy by beefin it up, rather than have a bunch of complaints about a stiff riding logwagon.

I would like to see the numbers crunched into a chart to see the % of people that have had this done. I know for a fact that 2 area dealerships have been selling Tacomas since before '05 and one of them has done two of these TSB (3 including mine) and the other has not done any!

Both have sold Taco's for years yet have only done 3 total spring TSB's, this makes us a very small % of the population.
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Very well said indeed. There is a little misinformation in regards to the TSB so it was nice to read a post of someone who got it right.

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Dealers who performed the Suspension TSB

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Dealers who performed the Suspension TSB

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HDGreyRider Active Member

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oldtacomaguy four forty four

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#405
roxspin72 Enjoying my addiction

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hoosiertaco Well-Known Member

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derekabraham Living vicariously through everybody

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CharlieX Well-Known Member

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roxspin72 Enjoying my addiction

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derekabraham Living vicariously through everybody

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