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Dealership Service Dept. IDIOCY!!!

Discussion in '2nd Gen. Tacomas (2005-2015)' started by badguybuster, Jul 29, 2009.

  1. Jul 29, 2009 at 7:07 PM
    #1
    badguybuster

    badguybuster [OP] Well-Known Member

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    6000K HID Headlights 6000k HID Fog Lights Window visors (all 4) Tri-Fold Tonno Bedlined Rockers Bedlined Bumpers Bilstein 5100 Toytec 1/2" spacers 3" TSB Leafs and AAL's (Toytec) Differential 1" Drop Sway Bar Relocators BHLM Mod Debadged Pro Comp 7089s Hankook Dynapro 35" M/T's Billett Grill 55 watt fog lights in grill 55 watt fog lights on Pre-Runner Light Bar Rear Bilstein 5100's Flowmaster Super 10's Yellow Fog Light Mod Titanium Burl Wood Grain Dash Mod Leather Arm Rest Mod TRD Steering wheel Mod Painted Engine Cover Painted Fuse Box TRD Seat Belt Covers Bed Light Mod Extended/Braided Brake Lines Back up light mod
    So, I dropped off my new 885's and 5100's to be assembled at the dealership. Since my compressor exploded and nearly killed me. They tell me it will take 2 days to get it done???? Ok, fine.

    An hour later they call and say they are done...awesome, right? I get them and the bottom plate stops are not lined up with the end of the coils. I mention this and they tell "oh, it's ok". Like hell, so I get them to straighten them up.

    I get them home and start to get my equipment together to mount them and I suddenly notice.............THEY SET THE 5100's AT TWO DIFFERENT HEIGHTS!!!!!!!

    Ridiculous. So, now I have to take them back again. IDIOCY!!
     
  2. Jul 29, 2009 at 7:08 PM
    #2
    jhodge83

    jhodge83 Any dog under 50# is a cat and cats are useless... Moderator

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    wat?
    key word of problem here......dealer
     
  3. Jul 29, 2009 at 7:12 PM
    #3
    tacomaman06

    tacomaman06 Carolina Alliance: Enforcer

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    getting there....
    bottom line is............dealership service sucks ass!! find a local mechanic if you cant do something.......usually, they are alot more trust worthy.
     
  4. Jul 29, 2009 at 7:24 PM
    #4
    Brunes

    Brunes abides.

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    Yeah...Dealership is pretty much the whole problem...Not where I woulda taken work like that.

    Best of luck getting it squared away...
     
  5. Jul 29, 2009 at 7:27 PM
    #5
    Veccster

    Veccster bass turds

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    What did that "idiot dealer" charge you to assemble those springs?

    I think almost any small "side street" body shop could've done that for you. Walk in with the parts in one hand and a $50 bill in the other. Walk out 10 minutes later with the parts assembled.
     
  6. Jul 29, 2009 at 7:49 PM
    #6
    dexterdog

    dexterdog My pee parts itch

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    Don't go to a Toyota dealer to have aftermarket goodies installed. Lesson learned.
     
  7. Jul 29, 2009 at 8:21 PM
    #7
    johnecon2001

    johnecon2001 Well-Known Member

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    $50 to rent a spring compressor at AutoZone. Tedious? Maybe.. but you ensure that it gets done right.
     
  8. Jul 29, 2009 at 8:25 PM
    #8
    WilsonTheDog

    WilsonTheDog Kylie's dad

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    ^And ensure that you maim or kill yourself if you don't know what you're doing.
     
  9. Jul 29, 2009 at 8:27 PM
    #9
    tacomaman06

    tacomaman06 Carolina Alliance: Enforcer

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    getting there....
    x2....if you have never used one........take the springs/shocks somewhere and let them do it.
     
  10. Jul 29, 2009 at 9:26 PM
    #10
    TacoTurd

    TacoTurd Defying Alliances since 2007

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    :worthless:
     
  11. Jul 30, 2009 at 8:53 AM
    #11
    4getful

    4getful Senior Junior Member In Training

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    Dealer is lame sometimes!! I had a grinding noise up front, so took to dealer. They said truck is lifted we wont touch and besides it is definitely the front suspension that is fucked. I got a second opinion at another dealer, turns out the noise was my K&N josselin around. It had come loose and just needed to be re-tightened. So short story long not all dealership service depts are the same. You might want to head to another?
     
  12. Jul 30, 2009 at 8:57 AM
    #12
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Dealership Service is a complete conflict of terms but on the other hand, IDIOCY describes perfectly what goes on @ dealerships!
     
  13. Jul 30, 2009 at 3:30 PM
    #13
    Hootbro

    Hootbro Omnipotent

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    It's not rocket science to properly use one.
     
  14. Jul 30, 2009 at 5:41 PM
    #14
    snoope

    snoope Well-Known Member

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    badguybuster,

    1st...glad you were not hurt;)
    2)....Dealer service needs a "talking too"..not %^&*$# BUT a stern complaint directly to someone who cares..if you have too the GM....
    3) all DEALERS are not created equal......The Shop my truck was purchased from had an a$$ for a service director,BUT my local dealer saw a chance to win back my buying power.....My frame swap was done along with the BJ/LCA tsb and I am now a "Dube" fan once again.....
    they even "punked" a new service writer on my state inspection;):rolleyes::rolleyes:

    Times are tough and dealers need to remember QUAILTY CUSTOMER SERVICE will win over even the biggest PIA......

    Back to your "Suspension",my old shop had the "suicide 4-bolt" compressor until I purchased the MOOG "claw"..I did part with it when I left ( boss paid me what I paid for it;) ) A few extra $$$ can make sure you get home tonight:cool:..
     
  15. Jul 30, 2009 at 7:18 PM
    #15
    badguybuster

    badguybuster [OP] Well-Known Member

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    I took them back in today and they fixed it. Plus, I over heard them deny a TSB because the guy had a lift on his truck. So, I pulled him aside and mentioned the forum to him.:D
     
  16. Jul 30, 2009 at 7:20 PM
    #16
    WilsonTheDog

    WilsonTheDog Kylie's dad

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    When using a tool that is that dangerous, it is best for an inexperienced person to use their non rocket scientist brain and pay a garage a couple bucks to do it on their wall mount compressor.
     
  17. Jul 30, 2009 at 8:59 PM
    #17
    SC4333

    SC4333 Well-Known Member

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    SOLD!

    Glad to hear you got it all worked out.

    So my only question is, what exactly happened to your spring compressor?? I've used them 7 or 8 times without any issues, but I have always had that thought in the back of my head, "If this damn thing broke..." anyways, I'm curious to know how it broke.
     
  18. Aug 1, 2009 at 8:39 AM
    #18
    jasper07

    jasper07 Member

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    I'm sure you have a few idots that work with you too. It's not cool to bash a dealership just because of a tech who has no clue what he is doing. Just my opinion.
     
  19. Aug 1, 2009 at 10:27 AM
    #19
    WhatThePho?

    WhatThePho? Greg Graffin 2016

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    The things required to pull bitches
    Those Autozone compressor are not dangerous if you know what you are doing. Just set it on and lock them in place.
     
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