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Dealership shenanigans?

Discussion in '2nd Gen. Tacomas (2005-2015)' started by MusicOn, Jun 26, 2009.

  1. Jun 26, 2009 at 6:15 AM
    #1
    MusicOn

    MusicOn [OP] Member

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    Stop me if you've heard this one before:

    Me: dutifully shows up for 10,000 mile service at the Toyota dealership for the 09 TRD Sport with Pennzoil Platinum synthetic and M-102 Mobil 1 filter in hand.

    Dealership: Is that an aftermarket filter? You shouldn't use those, they don't have anti-drainback valves and will void your warranty.

    Me: mmmmmkay. Thanks for the heads up - please use what I brought anyway... :annoyed:

    This particular dealer also has a "tires for life" gimmick whereby if you service the vehicle exclusively with them according to their "recommended maintenance schedule", they will replace your tires "for free" when they deem it necessary. The catch is that their "recommended maintenance schedule" goes above and beyond the Toyota items with tire balancing and alignment (every 15K - OK, I get that) and "MOC" oil/fuel/battery treatments (I smell snake oil) - so you they want you to fork over over 200+ bucks!

    No thanks! Anyone else been fed a similar line, or am I missing something?
     
  2. Jun 26, 2009 at 6:25 AM
    #2
    Brunes

    Brunes abides.

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    DC or New Jersey - Depends on the day....
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    Oil Filter can't void your warranty just from using it...I'd say you need to do the math-but it sounds like their super-maint schedule is going to be more expensive then some tires when the time comes...
     
  3. Jun 26, 2009 at 6:27 AM
    #3
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Shenaniganery is all they know..............
     
  4. Jun 26, 2009 at 6:28 AM
    #4
    mneuls

    mneuls Well-Known Member

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    nope, never heard of it. I kind of alternate changing oil at toyota and lubex the closest toyota dealer is 100k or so away, they noticed that according to their records I missed an oil change, but I told them that i got it done at lubex, they just told me to make sure I keep my receipts for warranty. the only thing they pissed me off with was my fan, they told my it didn't squeak loud enough for them to fix, said it was "within factory tolerances"
     
  5. Jun 26, 2009 at 6:29 AM
    #5
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    Mobil 1 filters have an anti drain back valve. Procede to dealer, and point that out to them....
     
  6. Jun 26, 2009 at 6:30 AM
    #6
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Shenaniganery
     
  7. Jun 26, 2009 at 6:32 AM
    #7
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    I like this word!
     
  8. Jun 26, 2009 at 6:36 AM
    #8
    Veccster

    Veccster bass turds

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    Pittsburgh - The City of Champions
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    5100's all around - fronts at 1.75", 265/70/17 Bridgestone Revo 2, HID headlights and fog lights, factory skid plate, ss exhaust tip, tube steps, Access roll-up tonneau cover, Redline hood struts, 6 D-rings, seat MagLite, LED dome, fumoto oil drain, DTRL, fog light anytime, Kenwood/Clarion speakers, Pop-N-Lock 5300, LED bed lights and a few other things...
    I got my truck from a dealer that offers a:
    [​IMG]

    I just have to follow the recommended maintenance schedule for my truck. They "STRONGLY RECOMMEND" that I get all of the service done there "to ensure the warranty is valid". The small print in my warranty book says I can do the work myself but have to keep records for everything.


    They also told my wife her brakes and rotors needed changed 2 years ago! Yet it still passes inspection each year!
     
  9. Jun 26, 2009 at 6:44 AM
    #9
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Shenaniganery

    Open source freeware.....use it at will, lol.
     
  10. Jun 26, 2009 at 6:45 AM
    #10
    techgeekwill

    techgeekwill Captain Funk

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    Never trust a dealer.

    They make most of they're money from Service. Most people are too car-dumb to realize that what that Snake Oil Salesmen is telling them, isn't applicable to they're situation. They know this, so they take advantage of it.

    For example - My mom has no clue what happens under the hood. She took it to the dealer for her 15k Service. They deemed that she needed 4 new tires because her's were severely worn. WTF? 15k miles, those fuckers should be under warranty right? She proceeds to spend $600 on a new set of tires regardless. Here's the thing, when she comes to my house, I usually check the tire pressure in her tires for her (No air comp at her house), the week before, I looked at the tires and they weren't even worn to 50%. No leaks, no abnormal wear. She got bilked $600. They know what they are doing.
     
  11. Jun 26, 2009 at 6:48 AM
    #11
    T@co_Pr3runn3r

    T@co_Pr3runn3r XXXXXXXXXXXXXXXXXXX

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    Shenaniganery
     
  12. Jun 26, 2009 at 6:52 AM
    #12
    techgeekwill

    techgeekwill Captain Funk

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    Indisputably.

    Actually, that reminds me. When I took mine to the dealer for the radio (4K on it), one of the ASM's called me to tell me I needed new wipers, air filter, and cabin filter. I laughed and hung up. It wasn't the one I was dealing with.
     
  13. Jun 26, 2009 at 7:35 AM
    #13
    MusicOn

    MusicOn [OP] Member

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    I am coming to this realization. Good thing that the "tires for life" wasn't a selling point for me in the first place, even thought they kept hard selling it at time of purchase - I always wondered what the fine print would end up being!

    I looked at Mobil 1's website for an "official spec" on this, but couldn't find one. Do you happen to have a link?

    P.S. - Does anyone know what the heck "MOC Oil Treatment" is? Sounds like snake oil to me...

    BTW, here is a link to the "service menu" FYI:

    http://www.brownautos.com/assets/media/serviceBooks/BrownToyotaService.pdf
     
  14. Jun 26, 2009 at 8:11 AM
    #14
    humanoid

    humanoid bite me

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    ...and then kick them in the 'nads for being dumbasses. :D
     
  15. Jun 26, 2009 at 8:25 AM
    #15
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    4.10 gears, sliders, and lots of buttons.
    Yes! :)
     
  16. Jun 26, 2009 at 8:29 AM
    #16
    chris4x4

    chris4x4 With sufficient thrust, pigs fly just fine. Moderator

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    [​IMG]
    Average Retail Price$10
    Cartridge Length4.250 inches
    Cartridge Outside Diameter3.250 inches
    Cartridge Inside Diameter1.625 inches
    Cartridge Pleats52
    Cartridge End Cap Type Stamped-steel, bypass valve
    Anti-Drainback Valve Type Nitrile rubber diaphragm
    Bypass Valve Type Spring-loaded steel, nitrile seal
    Element Type Synthetic media, glued seam
    Element Length85 inches
    Element Width4.125 inches
    Element Surface Area351 square inches
    Shell Thickness0.022 inches
    Backplate Thickness0.138 inches
    Gasket TypeNitrile rubber


    Found here:

    http://people.msoe.edu/~yoderw/oilfilterstudy/oilfilterstudy.html
     
  17. Jun 26, 2009 at 4:50 PM
    #17
    MusicOn

    MusicOn [OP] Member

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    Thanks Chris!
     
  18. Jun 26, 2009 at 9:01 PM
    #18
    WilsonTheDog

    WilsonTheDog Kylie's dad

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    Does "tires for life" mean Dunflops? No thanks.
     
  19. Jun 26, 2009 at 9:20 PM
    #19
    PropJet

    PropJet Well-Known Member

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    WOW that's a long way to drive for service! :D
     
  20. Jun 26, 2009 at 9:55 PM
    #20
    stormyday

    stormyday Well-Known Member

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    My truck came with a lifetime power terrain warranty as long as I put a Toyota oil filer and keep a receipt of them. I paid around 200-300 for all service for 70K, so I get everything done there.
     
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