1. Welcome to Tacoma World!

    You are currently viewing as a guest! To get full-access, you need to register for a FREE account.

    As a registered member, you’ll be able to:
    • Participate in all Tacoma discussion topics
    • Communicate privately with other Tacoma owners from around the world
    • Post your own photos in our Members Gallery
    • Access all special features of the site

Disputing Fedex Brokerage Fees

Discussion in 'Off-Topic Discussion' started by Dustyroades, Dec 21, 2011.

  1. Dec 21, 2011 at 9:15 PM
    #1
    Dustyroades

    Dustyroades [OP] Well-Known Member

    Joined:
    Jan 12, 2011
    Member:
    #49156
    Messages:
    342
    Gender:
    Male
    Ontario
    Vehicle:
    '09 MGM AC 4x4 SR5 2.7L 5spd
    Front Bilstein 5100s at 1.75", rear 1.5" AAL w/ TSB and OME N182s, P265/75R16 Hankook A/Ts
    I ordered my lift from Toytec and had it shipped to my Canadian address by Fedex. Today, about 2 months after the shipment arrived, I received a bill from Fedex Trade Networks for $180 in taxes and brokerage fees.

    I am considering disputing the brokerage fees (not the duties and taxes). I believe they are arbitrary, and they were not disclosed at the time of payment or shipment delivery. I don't believe I am bound by any contract where I agreed to pay the fees.

    My question is, has anyone successfully disputed brokerage fees?
     
  2. Dec 21, 2011 at 9:20 PM
    #2
    4x4jeep

    4x4jeep Well-Known Member

    Joined:
    Jan 11, 2010
    Member:
    #29180
    Messages:
    1,031
    Gender:
    Male
    First Name:
    Kyle
    Destin FL.
    From way up north eh!. :canada:

    Bump for somebody that might know
     
  3. Dec 21, 2011 at 9:30 PM
    #3
    kryten

    kryten Well-Known Member

    Joined:
    Jun 23, 2009
    Member:
    #18813
    Messages:
    1,474
    Gender:
    Male
    Canada
    Vehicle:
    07 TRD Sport 6MT
  4. Dec 21, 2011 at 9:37 PM
    #4
    zoopla

    zoopla Well-Known Member

    Joined:
    Dec 11, 2011
    Member:
    #68603
    Messages:
    169
    Gender:
    Male
    Calgary,Canada
    Vehicle:
    2011 tacoma trd dbl cab
    K&N cold air intake FXR retrofit/Vleds Avid front bar/side steps 3" Eibach lift
    usually you have to pay those fees upon reception of the package unless you have a commercial account with the shipping provider. that to say, when you get the package you have to pay the fees if you wanna take it of the hands of the fedex guy. to me they srewed up by giving it to you prior to make the payment.

    also, i learned this from a UPS driver that by law you have to pay for the tax and duties but the importation fee from the shipper is actually not supported by the law (might be the non-contract thing) saying that if you pay the tax and duties then the gov is happy and who care about fedex or UPS getting their money. they can try to get you by a collecting agency but even that is a scam...half of the collecting agency there have no power whatsoever on you credit score, their work is to scare you enought to make you pay...for instence, i worked for shaw tv and if people owed money and didn't pay their bills we would treaten them that a collecting agency would contact them, then when they do, these agencies try every tricks to make you pay....but we all knew it was boggus and the had no power....i dought any collecting agencies would spend real time collecting small amounts like that!!!

    i would not pay their fees, send a check for the tax and duties only...
     
  5. Dec 21, 2011 at 9:48 PM
    #5
    KenLyns

    KenLyns Lord of War

    Joined:
    May 23, 2010
    Member:
    #37674
    Messages:
    25,158
    Gender:
    Male
    Belly of the Beast
    Vehicle:
    4x4 TRD Off Road Full-Auto
    All-Pro Bumper, CBI Sliders, Icon Coilovers, BudBuilt Skids, aFe Intake, Icon VS Rear Shocks, Timbren Bumpstops, All-Pro UCAs, JDM Steering Wheel, ViAir Compressor, Klearz LED 3rd Brake Light, Pop-N-Lock Tailgate Handle, Husky Front Flaps
    Sales tax in ON is what, 13%? I'm guessing for an $1000 Toytec order, taxes were $130, and brokerage fee was only $50. For $50, decide if it's worth getting blacklisted by FedEx.

    Hell, if you are going to dispute it, might as well just refuse to pay the full amount. Remember, FedEx already paid the taxes on your behalf, so the government shouldn't come after you.
     
  6. Dec 22, 2011 at 8:37 AM
    #6
    Dustyroades

    Dustyroades [OP] Well-Known Member

    Joined:
    Jan 12, 2011
    Member:
    #49156
    Messages:
    342
    Gender:
    Male
    Ontario
    Vehicle:
    '09 MGM AC 4x4 SR5 2.7L 5spd
    Front Bilstein 5100s at 1.75", rear 1.5" AAL w/ TSB and OME N182s, P265/75R16 Hankook A/Ts
    You're right, I paid the stupid bill.

    Lesson learned. Don't use FedEx.
     
  7. Dec 22, 2011 at 9:02 AM
    #7
    zoopla

    zoopla Well-Known Member

    Joined:
    Dec 11, 2011
    Member:
    #68603
    Messages:
    169
    Gender:
    Male
    Calgary,Canada
    Vehicle:
    2011 tacoma trd dbl cab
    K&N cold air intake FXR retrofit/Vleds Avid front bar/side steps 3" Eibach lift
    if you think fedex is bad!! don't try UPS, they are even worst! for next time do what i did, get your own brokers. i'm with frank O'Dowd broking and it's way cheaper.
     
  8. Dec 22, 2011 at 3:58 PM
    #8
    Dustyroades

    Dustyroades [OP] Well-Known Member

    Joined:
    Jan 12, 2011
    Member:
    #49156
    Messages:
    342
    Gender:
    Male
    Ontario
    Vehicle:
    '09 MGM AC 4x4 SR5 2.7L 5spd
    Front Bilstein 5100s at 1.75", rear 1.5" AAL w/ TSB and OME N182s, P265/75R16 Hankook A/Ts
    Update: I contacted Toytec and apparently these shipments should have been prepaid for customs and brokerage! Toytec is in the process of sorting it out.

    Props to Toytec for excellent customer service.
     
To Top